Nadhia Vasanth Kumar
Service Provider
Bangalore
Summary
To pursue a challenging career and be a part of a progressive organization that provides opportunities to enhance my knowledge and skills, enabling me to achieve excellence in my field through sheer dedication and hard work.
Overview
18
18
years of professional experience
3
3
Languages
Work History
Divine Mercy Services
Service Provider
03.2020 - Current
- Provided exceptional service to clients, fostering strong relationships and repeat business.
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Provided exceptional service about PAN Card Service, Aadhar Related, Passport, Ticketing, Visa, and Government related Certificate example- Labor Licence, Caste and Income Certificate, Birth and Death Certificate and RTO work.
Service Coordinator
Kens Communication
02.2016 - 12.2018
- Handled customers for placement service
Service Coordinator
Vertex Techno Solutions Bangalore Pvt. Ltd.
06.2009 - 08.2014
- Handled customer calls and logged service calls
- Allocated calls to engineers and tracked progress
- Generated service call reports using ERP systems
- Prepared delivery challans (DC) for replacements
- Coordinated with engineers and customers for service delivery
- Collected defective parts from customers and engineers, and returned them to HP
- Interacted with HP focal managers and account managers
- Scanned and archived field service reports
Receptionist
Multiline Associates
01.2007 - 05.2009
- Company Overview: Franchise of Reliance Capital Limited
- Addressed customer queries effectively
- Processed purchase orders from customers
- Managed office accounts and petty cash
- Prepared quotations for required products
- Handled day-to-day office administrative tasks
- Managed all documentation activities
- Maintained inventory records for office stationery
- Franchise of Reliance Capital Limited
Education
S.S.L.C -
St. Joseph Convent Girls High School
2nd P.U.C - undefined
Subashini Women’s College
Skills
Proficient in MS Office (Excel, Word, PowerPoint)
Personal Information
- Husband's Name: V Vasanth Kumar
- Date of Birth: 04/25/83
- Gender: Female
- Marital Status: Married
- Religion : Christian
Timeline
Divine Mercy Services
Service Provider
03.2020 - Current
Service Coordinator
Kens Communication
02.2016 - 12.2018
Service Coordinator
Vertex Techno Solutions Bangalore Pvt. Ltd.
06.2009 - 08.2014
Receptionist
Multiline Associates
01.2007 - 05.2009
2nd P.U.C - undefined
Subashini Women’s College
S.S.L.C -
St. Joseph Convent Girls High School
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