Nadia Seaman

Learning & Development:

• Involved in training trainers and certifying them on behalf of the organization at core or beginner level.
• Leadership training conducted for new leaders within 2 and half years experience
• Women Empowerment Training Workshops for females to help females grow in their carrier
• Work closely with top management on training needs for leadership training (Team building, decision making, time management, Public speaking skills, power point presentation etc)

Content creation:

• Creating website on share point for the Chennai branch regarding any event that has taken place in Chennai.
• Creating training content based on their training need analysis.
• Hosting and coordinating quarterly events, town hall etc.

Training:

• Communication training delivered for the higher officials.
• Trained top management on communicating effectively in English,the results are measured based on evaluations by British council online assessment.
• Training done for the entire organization close to around 650+ editors on critical topics (Disciplinary Action Policies and procedures)

Event Management:

• Country Lead for the Employee Resource Group project on women and men empowerment programs.
• Leading the corporate social responsibility project for the Chennai branch.
• Conducting festival and fun activities ensuring there is employee engagement

• Manage and organize daily training programs, workshop and new hire recruits
• Creating appropriate learning content and presentations based on training requirements
• Organize and provide effective feedback sessions, by a one-on-one interaction with low performance staff and assessing the outcome
• Client and management level interactions regarding new projects, train the trainer, escalations, and conducting focus group discussions for better solutions.

• Training new hires on selected topics: Customer Data confidentiality, Overview of Scope and Standard Chartered
• Soft skill training on Telephone Etiquette, Business writing communication and Business etiquette etc
• Allocating new staff to their respective units based on the unit's requirement
• Retaining record of training files, preparing monthly e-learning reports, creating content for training (Business Writing, Health &Safety, Telephone Etiquette etc.)
• Hosting graduations on behalf of the training team to certified Lead participants
• Being a part of corporate social responsibility and coordinating the same.

• Standard underwriter in residential and home mortgages for customers in the UK
• Approving/declining a loan based on the quality of the credit history, affordability, arrears in other loans/mortgages etc
• Interaction with the mortgage broker or customer, if any additional document is required.