Nagajyothi Gandrupuli
Hyderabad
Summary
Dynamic Senior Process Executive at Cognizant Technology Solutions, adept at quality control and team collaboration. Successfully resolved process change issues, enhancing customer satisfaction and maintaining business controls. Recognized for adaptability and target achievement, fostering strategic client relationships while thriving under pressure.
Overview
3
3
years of professional experience
Work History
Senior Process Executive
Cognizant Technology Solution
04.2022 - Current
- Provide the highest level of customer satisfaction.
- Strive to understand and resolve issues or queries at the first instant.
- Maintain the business controls as per the requirements using ticking tools.
- Resolved issues arising from process changes in a timely manner.
- Formed and sustained strategic relationships with clients.
Education
B.Tech/B.E. - Electronics And Communication Engineering
Mandava Institute of Engineering And Technology
Andhra Pradesh05-2019
Intermediate Education -
Dr. BR.ACSWR Jr. College
Andhra Pradesh04-2015
Secondary School Education -
A.P.S.W.R. School / Jr. College
Andhra Pradesh05-2013
Skills
- Quality Control
- Listing
- Mapping
- Pressure Handling
- Self Learning
- Good Typing Skills
- Adaptability
- Target Achievement
- Flexibility
- MDP
- Wiki
- Team collaboration
Timeline
Senior Process Executive
Cognizant Technology Solution
04.2022 - Current
B.Tech/B.E. - Electronics And Communication Engineering
Mandava Institute of Engineering And Technology
Intermediate Education -
Dr. BR.ACSWR Jr. College
Secondary School Education -
A.P.S.W.R. School / Jr. College
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