Naga Keerthi Neelapala

• Worked varied hours to meet seasonal and business needs.
• Developed training program to educate new hires on company policies and procedures.
• Created solutions for customers to satisfy specific needs, quality and budget.
• Answered incoming telephone calls and processed incoming and outgoing mail to support office staff.

Shift lead responsible for smooth handling of the process.

Accountable for existing local infrastructure.

network troubleshooting , Monitoring and maintenance of devices in datacenter