Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Naga Manikantha Pinisetti

Hyderabad

Summary

Dynamic IT Analyst with extensive experience at TCS, excelling in cloud administration across Azure and AWS. Proven track record in optimizing performance and enhancing system reliability through effective incident management and automation. Skilled in Terraform and team collaboration, driving operational efficiency and ensuring high availability of critical applications.

Overview

7
7
years of professional experience
1
1
Certification

Work History

IT Analyst

TCS
Bangalore
07.2024 - Current
  • As an SRE, I am responsible for performing Ops work as well as understanding development needs and supporting them accordingly by having continuous coordination with the development and R&D teams.
  • Investigates and resolves incidents escalated to the team. Runs post-incident review sessions and implements fixes and improvements.
  • Conducts service transition activities, including establishing metrics to track performance, setting up monitoring, updating Runbooks, executing Gameday/OAT, and supporting team training.
  • Maintains services once they are live by measuring and monitoring availability, latency, and overall system health.
  • Collaborate with the development team to deploy and maintain PPR and PROD environments in Azure Fabric services.
  • Ensure high availability and resiliency of applications by leveraging Azure native capabilities (e.g., health probes, load balancing, and failover strategies).
  • Design and create Datadog dashboards for infrastructure and application-level metrics by cross-collaborating with the development team.
  • Define and implement key performance indicators (KPIs), service level objectives (SLOs), and service level agreements (SLAs).
  • Continuously refine monitoring strategies to reduce noise and improve the signal.
  • Actively work on ServiceNow incidents, including triaging, diagnosing, and resolving issues based on predefined runbooks.
  • Integrate Datadog alerts with BigPanda to enable correlation and enrichment of alerts.
  • Configure BigPanda to automatically generate or update ServiceNow incidents to reduce manual intervention.
  • Collaborate with developers to shift reliability lift, embedding observability and resilience early in the development cycle.
  • Conducts knowledge-sharing sessions with the Dev and Ops teams to promote best practices.
  • Validate upstream and downstream data integrity post-pipeline execution, ensuring consistency across systems.
  • Designed and managed Azure infrastructure, including Virtual Machines, Virtual Networks, and ADLS Storage Accounts, to ensure scalable and secure workloads.
  • Implemented and maintained Azure AI Search services for enterprise search capabilities, improving data accessibility, and application performance.
  • Configured and monitored Log Analytics Workspaces to provide real-time insights, proactive issue detection, and operational efficiency.
  • Automated routine tasks using Azure Automation Accounts and PowerShell runbooks, reducing manual intervention and operational overhead.
  • Deployed and supported Azure Web Apps and Function Apps, ensuring high availability, cost optimization, and integration with CI/CD pipelines.
  • Collaborated with development teams to enable observability and resilience in applications by leveraging Azure-native services.
  • Optimized security, governance, and performance of Azure workloads through policy enforcement and continuous monitoring.

Consultant

Capgemini
Hyderabad
11.2020 - 07.2024
  • Hands-on Experience Administrating Microsoft Azure IAAS & PAAS services like Virtual machines, Virtual network, Storage account, Web app service, SQL server (Managed instance, Postgres), Azure Landing Zone, Key vault, App registrations, Load balancer.
  • Hands-on Experience Administrating Amazon Web Services (AWS) IAAS & PAAS services like EC2, VPC, S3, RDS, Lambda, WAF, Certificate manager.
  • Accomplished infrastructure architect with extensive experience in designing robust disaster recovery and business continuity plans (BCP) with Azure Site recovery and SQL failover groups.
  • Hands-on experience in migration from on-premises (physical servers and virtual machines) to Cloud platforms.
  • Proficient in utilizing Terraform for the efficient deployment and management of cloud resources [Azure & AWS]
  • Skilled in leveraging Automation Accounts and Log Analytics Workspaces to streamline IT operations and enhance system monitoring.
  • Expertise in automating routine tasks, optimizing resource management, and providing actionable insights through comprehensive data analysis, leading to improved operational efficiency and reduced downtime.
  • Capable of configuring CI/CD pipelines using Azure DevOps (ADO) to support business requirements.
  • Experience in applying principles of SDLC and methodologies like Scaled Agile Framework, Software and Product Security, Scalability, Documentation Practices.
  • Regularly perform security checks and quickly fix any vulnerabilities or security breaches.
  • Experienced working with Automation accounts and Log Analytics workspace.
  • Hands-on experience on deploying Postgres SQL server and creation of Databases and users based on requirement.
  • Key point of contact for Infra related support and deployment of new resources and for new access requests.
  • Experience in creating OU structure and move customer related computer and user objects to respective OU's and link GPO's to respective OU's.
  • Good experience on windows servers patching.
  • Enabling developers to use Azure Repo to store application code.
  • Knowledge on Azure DevOps (Repos, Artifacts, Boards, Pipelines).
  • Collaborate with cross-functional teams to deliver on client requirements.
  • Implemented a robust set of cost optimization strategies, leveraging reserved instances, spot instances, and auto scaling techniques.
  • Proficient in Identity and Access Management (IAM) for Azure and AWS, including defining roles, policies and assigning permissions in line with security standards.
  • Proficient in engaging with clients to understand their application requirements and providing expert guidance in selecting the most suitable cloud services.
  • Document the process and standard operating procedures for knowledge transfer and reference.

Associate System Engineer

Unisys IT
Hyderabad
02.2019 - 11.2020
  • Deploying new VMs in Azure using scripts.
  • Configured load balancer for balancing the traffic across VMs.
  • Enabled backups for VMs.
  • Creating user, group home directories, and password administering.
  • Installing new software packages and others when required by the developer or business.
  • Resizing of VMs as per customer request.
  • Decommissioning of VMs.
  • Advising users on Azure Storage management.
  • Working on low disk space, CPU usage, and memory on Windows servers.
  • Managing user profiles with proper assignment of rights on resources.
  • Maintaining Share level and Security level permissions.
  • Working on alerts related to windows.
  • Windows troubleshooting for backup issues.

Education

Bachelor of Technology - Electrical, Electronics And Communications Engineering

Glocal University
Saharanpur
06-2017

Skills

  • Cloud administration - Azure and AWS
  • compute [IaaS, PaaS]
  • Storage and volumes
  • Networking and load balancing
  • IAM and app registrations (SPN and SSO)
  • Cost analysis and optimization
  • Backup and disaster recovery
  • Windows administration
  • Terraform
  • PowerShell
  • Visio & Lucid Charts
  • GitHub
  • Azure DevOps (CI/CD, Boards, and Repos)
  • Datadog
  • Big panda
  • Dynatrace
  • ServiceNow
  • Asana
  • Jira
  • Azure infrastructure
  • DevOps practices
  • Continuous integration
  • Reliability
  • Troubleshooting and Diagnostics
  • Team collaboration
  • Problem solving
  • Disaster recovery planning
  • Cloud automation
  • Performance monitoring
  • Incident management

Certification

  • Microsoft Certified: Azure Administrator Associate
  • Microsoft Certified: Azure Fundamentals (AZ-900)

Accomplishments

  • Optimized cloud infrastructure: successfully migrated 80% of on-premises applications to the cloud, resulting in a 25% reduction in operational costs, and improved system scalability
  • Disaster recovery: designed and implemented a comprehensive disaster recovery plan, ensuring 99.9% uptime and minimal data loss during outages with Azure Site Recovery and SQL failover groups
  • Innovation and improvements: integrated Venafi certificate management tool with IIS server, Azure Key Vault, and AWS certificate manager, which reduces manual intervention for SSL certificate renewals and application downtime

Languages

Telugu
First Language
English
Proficient (C2)
C2

Timeline

IT Analyst

TCS
07.2024 - Current

Consultant

Capgemini
11.2020 - 07.2024

Associate System Engineer

Unisys IT
02.2019 - 11.2020

Bachelor of Technology - Electrical, Electronics And Communications Engineering

Glocal University

Similar Profiles

CREATE PROFILE
Naga Manikantha Pinisetti