Nagaraj R
Pennagaram
Summary
Dynamic Quality Executive with a proven track record at Swiggy Instamart, adept at implementing corrective actions and enhancing product quality. Skilled in quality assurance and effective communication, I excel in analyzing inspection data to drive improvements and ensure compliance with quality standards, significantly reducing product defects.
Overview
5
5
years of professional experience
Work History
Quality Executive
Swiggy Instamart
Bengaluru
04.2024 - Current
- Investigated customer complaints regarding product quality, conducted root cause analysis, and implemented corrective actions.
- Benchmarked and analyzed the competitors' products and their quality.
- Analyzed data from inspection results to identify trends in product defects or non-conformances.
- Collaborated with cross-functional teams to ensure that all products meet customer expectations regarding quality, reliability, durability.
- Maintained records of test results, statistical information, and other pertinent documentation related to product quality assurance activities.
- Working on the stock keeping levels, receiving grading, internal grading processes of carry forward stocks to reduce the day end dump.
- Ensuring the DC operations process related to F&V quality are followed properly and doing audit once in a week to ensure it.
Landscaping Supervisor
Handiman Services
Bengaluru
09.2020 - 06.2023
- Establishing and maintaining gardens within the community
- Plants identification, pest and disease control, plants growth
- New landscaping projects handling, machinery operations and training
- Tree maintenance and tree replanting
- Monitoring and instructing laborers on garden maintenance activity
Education
Bachelor of Science - Agriculture
Vanavarayar Institute of Agriculture
Pollachi, Tamil Nadu05.2016
12th Grade -
M HR Sec School
Anthiyur, Tamil Nadu05.2012
10th Grade -
G HR Sec School
Neruppur, Tamil Nadu05.2010
Skills
- Quality Standards Determination
- Quality assurance
- Effective communication
- Problem solving
- Supplier quality
- Document control
- Quality training
- Quality metrics
- Work Planning and Prioritization
- Vendor Management
- Operation Monitoring
- Benchmarking and market survey
Languages
Tamil Native, English Proficient, Kannada Advanced
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Hindi
Elementary (A2)
A2
Kannada
Intermediate (B1)
B1
Timeline
Quality Executive
Swiggy Instamart
04.2024 - Current
Landscaping Supervisor
Handiman Services
09.2020 - 06.2023
Bachelor of Science - Agriculture
Vanavarayar Institute of Agriculture
12th Grade -
M HR Sec School
10th Grade -
G HR Sec School
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