NAGARAJ SANU
Bengaluru
Summary
Customer-focused Delivery Manager with 9 years of experience in the IT sector, specializing in improving team efficiency and productivity. Proficient in effective negotiations and upselling techniques, with excellent organizational skills to lead teams to achieve outstanding results. Experienced in MES products and end-to-end processes, currently focused on analyzing optimal process requirements to offer targeted set-up recommendations with impactful results. Skilled communicator with experience delivering training content to customers across a range of IT proficiencies.
Overview
9
9
years of professional experience
Work History
Functional Consultant
Vegam Solutions
Bengaluru
06.2015 - Current
- Requirement collection and analysis, feasibility studies for the existing product
- Worked closely with clients to chart out detailed requirements and visualize solutions
- Managed UAT sign-offs and execution of production release cycles
- Handled new requirements with detailed case studies covering commercial aspects
- Participated in ISO audits, presenting quarterly and yearly data to auditors
- Prioritized bugs through focused data collection and analysis, driving continual innovation
- Collaborated with engineering teams to deliver robust, scalable testing and improvement strategies
- Coordinated exploratory testing with developers and external testers to effectively assess viability
- Wrote detailed test scenarios and cases, accurately logging errors and defects in comprehensive test reports
- Utilized agile methodologies to aid the delivery of effective quality software solutions
- Trained junior team members on quality standards and testing procedures
- Tested functionality, performance, and compliance of products against design specifications to maintain strong development standards and high customer satisfaction
- Organized schedules to coordinate team time and technical resources, logging findings in detail using an in-house tool following standard procedures for optimum collaboration across technical teams
- Prioritized user experience in system design, ensuring interfaces were intuitive and user-friendly.
Education
Computer Engineering
SKSVMA College of Engineering - VTU Belgaum
01.2014
Skills
- MES Operations
- Manufacturing Industry 40
- Operational Assessments
- Forward-Thinking
- Project Management
- Business Workflows
- Solution Design
- Team Communication
- User Training
- Software Implementation
- Business process understanding
- Process Review
- Resource Planning
- Solution Implementation
Projects
MES IPAS - Intelligent Plant Automation System WIIMS - Warehouse Management System AMSS - Annual Maintenance Service and Support SMS - Stock Management System Scheduler System
Timeline
Functional Consultant
Vegam Solutions
06.2015 - Current
Computer Engineering
SKSVMA College of Engineering - VTU Belgaum
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