PRAKHAR CALEB
Product Manager
Lucknow,UP
Summary
An enthusiastic and high energy driven professional with an aim to work in a dynamic organization where I grow both professionally and personally and be instrumental in achieving organization’s goals
Overview
10
10
years of professional experience
2
2
Languages
Work History
Functional Consultant
Tata Consultancy Services
05.2025 - Current
- Customer Tickets/ Incidents Management.
- Interacting with Segments and Delivery Teams for Customer Specific Challenges.
- Handling a Team of 6 Associates for Ground level Ticket Management.
- Product Pitching to Customers along with Pre-Sales and Sales Head.
- Effective and Timely Deliverable Commitments.
- Designing a new Product as per the Current Market Standards & based on Competitive Analysis.
Product Manager
Tata Consultancy Services
03.2023 - 04.2025
- Overall Product Management of TCS iON Digital Classroom.
- Product Release Planning.
- Customer Ticket Management.
- Product Road Mapping and Designing.
- Interacting with Segments and Delivery Teams for Customer Specific Requirements.
- Getting the desired Wireframes, Visual Designs & Protos Designed by UI Team.
- Handling a Team of 16 Associates for Development and Functional Purposes.
- Product Pitching to Customers with Pre-Sales and Sales Head.
- Effective and Timely Deliverable Commitments and Product Releases.
- Designing the Product as per the Current Market Standards & based on Competitive Analysis.
- Finalizing, Planning & Delivering the Future Change Requests/ Enhancements for Product Improvisation.
Senior Consultant
Deloitte Haskins & Sells LLP
06.2017 - 02.2023
- Project Management.
- Internal & External Risk Compliance.
- Client Dealing across Geographical Locations.
- Handling a Team of 32 Professionals on multiple Technology, Infrastructure & Financial Sector Clients.
- STPI Compliance (Softex and eBRC related issues).
- GST Planning and Transition.
- Detailed review of current system, processes and documentation including assessment of GST impact on financial, operational and infrastructural aspect of business.
- Review of GST transitional credit working.
- Post implementation GST advice and compliance support.
- Submission of Appeals and related Documents to the Respective Authorities in the Department.
- Submission in Service tax appeals before Commissioner (Appeals).
- Handling and filing of GST Returns for Various Clients.
- Preparation of legal opinions on various Indirect Taxation related matters.
- Providing the Provisional Support to the respective Client.
Quality Controller
Unique Identification Authority of India
09.2012 - 04.2013
- Quality Assurance Service for the Improvisation of Aadhaar Cards.
- Dealt in the worst cases for Aadhaar allocations to different Unique Personals.
- Team Member in the Contractual Dealings with the IT firms for Enrollment Process.
- Led a team of 15 QC operators under the Quality Control Function.
Education
Computer Engineer -
Babu Banarasi Das-National Institute of Technology & Management
07-2012
MBA - Finance & Information Technology
Goel Institute of Higher Studies
Lucknow 04.2001 -
XII - undefined
Montfort Inter College
Lucknow01-2008
X - undefined
Montfort Inter College
Lucknow01-2006
Skills
Product Management
Product Roadmapping
Product Demonstration to Customers
Customer Ticket Management
Internal Risk Compliance
Operations Management
Customs Advisory and Compliance
Departmental Indirect Tax Matters
GST Transitional Filings
Client Dealing on Deliverables
CRM – Software Expert
Team Handling
Managerial & Supervising skills
Effective & Good Communication Skills
Goal & Result Oriented
Quick Learner
Adaptive Nature
Analytical Ability
Extra-Curricular Activities
Delivered seminar on ‘Impact of Modernization’ for the overall improvisation of Aadhaar Cards, Lucknow (U.P.) organized by Unique Identification Authority of India. Delivered lectures on ‘Various career options for Engineering and Management Trainees’ in Goel Institute of Higher Studies, Lucknow (U.P.) Delivered lecture on ‘Challenges faced by Engineering students in metro cities’ in BBD University, Lucknow (U.P.) Completed training in ‘Ethical Hacking’ at IIT, Roorkee Led a team of 5 students and represented for ‘Inter College Junkyard Wars’ and Won First Prizes for various events Won medals and Various Certificates for ‘Football Championships’, ’Science Fests’ and ‘Online Gaming’. Completed Multiple Trainings for Deloitte, Mumbai & scored various Certificates. Achieved Multiple Certificates for e-learning courses on ‘iEvolve’ Portal in Tata Consultancy Services.
Timeline
Functional Consultant
Tata Consultancy Services
05.2025 - Current
Product Manager
Tata Consultancy Services
03.2023 - 04.2025
Senior Consultant
Deloitte Haskins & Sells LLP
06.2017 - 02.2023
Quality Controller
Unique Identification Authority of India
09.2012 - 04.2013
MBA - Finance & Information Technology
Goel Institute of Higher Studies
04.2001 -
XII - undefined
Montfort Inter College
X - undefined
Montfort Inter College
Computer Engineer -
Babu Banarasi Das-National Institute of Technology & Management
Executive Profile
An enthusiastic and high energy driven professional with an aim to work in a dynamic organization where I grow both professionally and personally and be instrumental in achieving organization’s goals.
Career Timelines
- Product Manager, Tata Consultancy Services, Lucknow, Uttar Pradesh, 2023-03-15, Present
- Senior Consultant, Deloitte Haskins & Sells LLP, Mumbai, Maharashtra, 2017-06-01, 2023-02-28
- Senior Consultant, Unique Identification Authority of India, Lucknow, Uttar Pradesh, 2012-09-01, 2013-04-30
Personal Information
Date of Birth: 1990-09-19