Lakshmi Ramprasad
Bengaluru
Summary
Strategic Product Owner with 12+ years in aligning product development with business objectives, excelling in backlog refinement and feature decomposition. Proven track record in driving customer-focused product evolution and orchestrating agile teams for predictable releases. Expertise in managing dependencies and optimizing workflow across startup and corporate settings. Recognized for innovative problem-solving and adaptability, leading to streamlined processes and successful product launches.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Functional Consultant
Fexle Services Private Limited
Bengaluru
12.2024 - Current
- Ensured work intake pipelines aligned with business objectives by continuously refining and prioritizing the product backlog.
- Exercised final say on user story acceptance criteria, driving clarity and reducing sprint spillovers by 40%.
- Led discovery workshops alongside Product Managers, contributing to feature ideation, story mapping, and backlog decomposition.
- Collaborated with UX teams to integrate customer feedback early, ensuring experience design aligned with user expectations.
- Managed and communicated scope for each iteration, fostering accountability and transparency within Scrum teams.
- Supported Agile Release Trains by identifying cross-team dependencies and contributing to risk mitigation planning.
- Remote
Technical Product Owner
Aspire Systems
01.2022 - 11.2024
- Owned and refined product backlog for mission-critical portals, driving clear communication of customer needs to development teams.
- Prioritized user stories based on business value, ensuring each sprint delivered maximum impact toward strategic goals.
- Defined iteration scope and partnered with teams to clarify requirements and remove blockers proactively.
- Monitored adjacent team deliveries to identify and address interdependencies across ARTs.
- Delivered Salesforce-integrated platforms and APIs, enabling seamless customer journeys and reducing operational overhead by 30%.
- Remote
Payments Business Analyst
Wirecard India Pvt. Ltd
Chennai
03.2017 - 01.2018
- Managed end-to-end project coordination for a payment gateway solution, resulting in a 6.7% increase in net revenue and a 25% expansion of payment options through integration of credit cards, UPI, and QR codes.
- Conducted gap analysis of AS-IS and TO-BE processes, identifying over 10 risks and implementing proactive mitigation strategies that reduced project delays by 20%.
- Implemented Agile-Scrum methodologies for requirements gathering, facilitating user story workshops to enhance collaboration and streamline workflows.
- Utilized JIRA and Confluence for project tracking and reporting, collaborating with stakeholders to design UX/UI wireframes, which improved user experience ratings by 15%.
Test Lead - Cards & Payments
Wipro Technologies
Chennai
12.2008 - 03.2017
- Led a 15-member team to successfully complete pilot projects, including 2-series BIN implementation and chip mandate implementation for over 100 key banks and financial institutions.
- Served as an SME in ISO 8583:1987 messaging standards for the payment industry, specializing in Magstripe, EMV, and PayPass products, enhancing compliance and efficiency.
- Collaborated with customers on estimation, planning, and control of testing activities, achieving 100% on-time delivery for testing phases across 75+ projects.
- Prepared monthly project progress and status reports for management, improving transparency and increasing stakeholder engagement by 40%.
- Maintained customer satisfaction for all implementation projects above 85% with zero production failures during implementation.
Education
Bachelor of Technology - Electronics & Instrumentation
SASTRA University
Tamilnadu07.2008
Skills
- Salesforce expertise
- Data analysis and decision making
- Product backlog management
- Cross-team collaboration
- Stakeholder engagement
- Business analysis
- User story creation
- Product roadmapping
- Agile methodology
- Scrum framework
- Wireframing and prototyping
- Project management
CHRONICLES OF ACHIEVEMENT
- Business Strategy Alignment: Actively partnered with Product and Portfolio Managers to align backlog items with evolving roadmaps and strategic priorities, resulting in over 90% stakeholder alignment.
- Feature Decomposition: Spearheaded feature breakdown into detailed user stories and well-defined acceptance criteria, reducing ambiguity and ensuring development readiness across sprints.
- Customer Voice Integration: Embedded UX/UI collaboration early in the product lifecycle, enhancing the end-user experience and boosting NPS scores by 25%.
- Release Management: Communicated release timelines and delivery targets to leadership and Product Managers, enabling transparency and proactive planning across delivery trains.
- Cross-Team Risk Management: Identified inter-team dependencies and escalated prioritization conflicts early, mitigating delays and enhancing delivery predictability.
- Discovery & Story Mapping: Partnered with PMs in discovery sessions and story mapping, influencing design decisions and improving stakeholder buy-in across multiple epics.
Certification
- Professional Scrum Certified Product Owner PSPO-2, 2025
- Salesforce Certified Business Analyst, 2023
- SAFe5 Product Owner/Project Manager, 2022
- IIBA Certificate - ECBA - Entry Certificate in Business Analysis, 2021
Affiliations
- Honored for driving strategic project execution and leading cross-functional initiatives
- Received an award for leadership in spearheading the MasterCard mandate (pilot) project
- Handpicked as an onboarding trainer, reflecting trusted leadership and domain knowledge
Timeline
Functional Consultant
Fexle Services Private Limited
12.2024 - Current
Technical Product Owner
Aspire Systems
01.2022 - 11.2024
Payments Business Analyst
Wirecard India Pvt. Ltd
03.2017 - 01.2018
Test Lead - Cards & Payments
Wipro Technologies
12.2008 - 03.2017
Bachelor of Technology - Electronics & Instrumentation
SASTRA University
Similar Profiles
KRISHNA SAHAKRISHNA SAHA
SALESFORCE CONSULTANT at Fexle Services Private LimitedSALESFORCE CONSULTANT at Fexle Services Private Limited
MRINAL DASMRINAL DAS
Salesforce Developer at Fexle Services Private LimitedSalesforce Developer at Fexle Services Private Limited
Piyush JoshiPiyush Joshi
Startup Founder at TechnoAce Consultancy Services Private LimitedStartup Founder at TechnoAce Consultancy Services Private Limited
KIRAN KKIRAN K
Quality Control at Daffy Healthcare PVT LTDQuality Control at Daffy Healthcare PVT LTD
Sugandha RajSugandha Raj
Product Owner at Publicis SapientProduct Owner at Publicis Sapient