Nagaraja U
Senior Executive Retail Sales - Apple
Bangalore
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
4
4
Languages
Work History
Senior Executive Retail Sales - Apple
Ample Technologies Pvt Ltd
Bangalore
2021.08 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Informed customers of current store promotions to encourage additional sales purchases.
- Increased sales and customer satisfaction through personalized servicing.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Sales Ambassador
Home Credit Finance India Limited
Bangalore
2019.09 - 2021.03
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Trained and mentored new sales representatives.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Created financial dashboards to provide insights into key performance indicators.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Testing Engineer
M.R.O Tech
Bangalore
2018.08 - 2019.01
- Liaised with sub-contractors to implement production testing and training of local support personnel.
- Managed time and test system resources to meet quality objectives and cost estimates.
- Contributed to project plans by providing time-scale estimates.
- Collaborated with test team to design new production test equipment by understanding new products in development.
- Tested, identified and troubleshot problems with networks.
- Provided solutions to various technical problems of varying scope and complexity.
- Provided technical advice to improve quality of engineering practices.
Education
Diploma In Electrical And Electronics Engineering - Electrical And Electronics Engineering
Sanjay Gandhi Polytechnic
Bellary 2013.06 - 2017.08
Skills
Customer Service
Certification
Brand Promise And Brand Loyalty
Timeline
Retail Management And Merchandising And E-Commerce
2022-01
Senior Executive Retail Sales - Apple
Ample Technologies Pvt Ltd
2021.08 - Current
Brand Promise And Brand Loyalty
2021-06
Best Course On Entrepreneurship
2021-06
Sales Leadership Success
2021-04
Sales Ambassador
Home Credit Finance India Limited
2019.09 - 2021.03
Testing Engineer
M.R.O Tech
2018.08 - 2019.01
Diploma In Electrical And Electronics Engineering - Electrical And Electronics Engineering
Sanjay Gandhi Polytechnic
2013.06 - 2017.08
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