Nagaraja U
Senior Executive Retail Sales - Apple
Bangalore
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
4
4
Languages
Work History
Senior Executive Retail Sales - Apple
Ample Technologies Pvt Ltd
Bangalore
08.2021 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Informed customers of current store promotions to encourage additional sales purchases.
- Increased sales and customer satisfaction through personalized servicing.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Sales Ambassador
Home Credit Finance India Limited
Bangalore
09.2019 - 03.2021
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Trained and mentored new sales representatives.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Created financial dashboards to provide insights into key performance indicators.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Testing Engineer
M.R.O Tech
Bangalore
08.2018 - 01.2019
- Liaised with sub-contractors to implement production testing and training of local support personnel.
- Managed time and test system resources to meet quality objectives and cost estimates.
- Contributed to project plans by providing time-scale estimates.
- Collaborated with test team to design new production test equipment by understanding new products in development.
- Tested, identified and troubleshot problems with networks.
- Provided solutions to various technical problems of varying scope and complexity.
- Provided technical advice to improve quality of engineering practices.
Education
Diploma In Electrical And Electronics Engineering - Electrical And Electronics Engineering
Sanjay Gandhi Polytechnic
Bellary 06.2013 - 08.2017
Skills
Customer Service
Sales expertise
Retail store support
Strategic sales knowledge
Empathetic and genuine
Customer Relations
CRM
Technical Support
Certification
Brand Promise And Brand Loyalty
Timeline
Retail Management And Merchandising And E-Commerce
01-2022
Senior Executive Retail Sales - Apple
Ample Technologies Pvt Ltd
08.2021 - Current
Brand Promise And Brand Loyalty
06-2021
Best Course On Entrepreneurship
06-2021
Sales Leadership Success
04-2021
Sales Ambassador
Home Credit Finance India Limited
09.2019 - 03.2021
Testing Engineer
M.R.O Tech
08.2018 - 01.2019
Diploma In Electrical And Electronics Engineering - Electrical And Electronics Engineering
Sanjay Gandhi Polytechnic
06.2013 - 08.2017