Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Timeline
Generic
Nagaraja  K

Nagaraja K

Summary

  • Results-driven professional reflecting 10+ years of experience in achieving business growth through Sales & Business development, Operations Management
  • I have years of long stretches of significant demonstrated abilities in Retail/Hospitality Industry and carrying out key techniques at a zonal level, focusing on viable market penetration.
  • Expertise in Restaurant operations, food and beverage management, public relations and customer relations in Retail/Hospitality industry
  • I am a Goals-situated individual topped with great meticulousness and delicate Abilities. Displayed aptitudes to Train individuals on different Business Operation Domains.
  • Expertise in Operations, Inventory Management, Business Growth Planning, Training & Assessing People, Achieving profitability by following commercial discipline as per SOP of organization, human resource management and customer relations.
  • A keen performer with the capacity to achieve results through a combination of capability, interpersonal, communication & negotiation skills.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work History

Restaurant General Manager

Si Nonna's (AYDI Restaurants), Bengaluru, Karnatak
Bengaluru, India
09.2024 - Current

Financial oversights and sales ( sales Driving , Budgets
Management ,Profitability of the Business .
Led a team of 30+ staff, boosting morale and productivity.
( Hiring, Scheduling ,Team Motivation,Compliance
Performance Management )
Enhanced customer satisfaction scores by 100% through
service training .
Trained and Monitor staff ,fostering a culture of Excellence

Inventory & merchandising ( stock control, Ordering ,Loss
Prevention , Accuracy .)
Daily Operational Management ( Stores Procedures , Cash
Handling ,Maintenance (PM).)
Implemented cost-saving measures, reducing expenses
by 15%.
Managed budgets effectively, ensuring profitability and
growth.

Restaurant Manager

McDonald’s India, Westlife Foodworld Ltd
10.2019 - 04.2024
  • Managing systems which directly affect the P&L of the store.
  • Responsible for achieving Sales and Profitability Targets
  • Responsible for Crew and management Development of the Restaurant.
  • Responsible for ensuring Retention of employees in the Restaurant.
  • Primarily Responsible for conducting Performance Reviews of All employees.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.

Restaurant Assistant Manager

McDonald’s India, Westlife Foodworld Ltd
Bengaluru
08.2017 - 09.2019
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Monitored restaurant operations and adjusted schedules to meet peak customer demand.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and Inventory management.
  • Worked closely with restaurant managers to develop and implement marketing initiatives.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Managed team of up to 40 restaurant staff, involved in hiring people, managing orientation and keep them engaged to perform at highest standards.
  • Ensured food safety at Restaurant by completing frequent line checks.

Shift Manager

McDonald’s India, Westlife Foodworld Ltd
Bengaluru
11.2016 - 07.2017
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Trained and mentored new employees to maximize team performance.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Promoted a positive work environment through open communication and constructive feedback.

Education

Bachelor of Commerce -

St Francies De Sales College
Bangalore
06.2014 - 08.2017

Skills

  • Power BI expertise
  • Database management with MS Access
  • Business development and profitability
  • Resource optimization
  • Operational efficiency management
  • Inventory Management/Shrinkage Control
  • Financial performance management
  • Data interpretation
  • Cost management and analysis
  • Strategic business planning
  • Sales growth strategies
  • Staff scheduling
  • Cost control
  • Food safety
  • Talent development
  • Scheduling coordination
  • Budget planning
  • Guest experience oversight
  • Team management

Accomplishments

  • Awarded with RGM of the year 2022 which was held in Bangalore.
  • Consistently delivered 23% and above cash flow in the store
  • Achieved 4 Consecutive year 100% NSF Audit clearance for handling stores.
  • Consistent exceptional performer in current organization.
  • Participated in international course at Malaysia in 2023 (LFF)
  • Participated in national course at Bangalore in 2019. ( RLP)
  • Started my career from a Trainee crew member and risen myself as a Restaurant General Manager.
  • Promoted 3 store managers from store .
  • Best contributor in all key leverages for a south market.
  • Best Store of the year awarded in bangalore for QSC & MFY process 100%

Languages

English, Kannada and Hindi

Personal Information

Timeline

Restaurant General Manager

Si Nonna's (AYDI Restaurants), Bengaluru, Karnatak
09.2024 - Current

Restaurant Manager

McDonald’s India, Westlife Foodworld Ltd
10.2019 - 04.2024

Restaurant Assistant Manager

McDonald’s India, Westlife Foodworld Ltd
08.2017 - 09.2019

Shift Manager

McDonald’s India, Westlife Foodworld Ltd
11.2016 - 07.2017

Bachelor of Commerce -

St Francies De Sales College
06.2014 - 08.2017
Nagaraja K