Nagaraju Rayala
Hyderabad,Telangana
Summary
Senior Consultant with extensive expertise in Salesforce DevOps and Release Engineering, currently leading a team at Wipro on the Cisco project. Demonstrates proficiency in Copado deployment, user management, and security management, while effectively coordinating release activities to mitigate risks. Previously served as an Application Specialist at Accenture, gaining over five years of experience in Siebel CRM and transitioning to Salesforce CRM.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Consultant
Wipro
01.2023 - Current
- Working on the Cisco project as a Salesforce DevOps and Release Engineer using Copado.
- Worked as the primary point of contact for six different production instances, handling all production deployments, user management, security management, and sandbox management.
- Coordinating with Dev leads on release activities, and identifying risks in advance to avoid last-minute deployment issues.
- Guiding the development team on deployment issues and pre- and post-deployment related activities.
- Certified in Copado source format and metadata handling for all Copado deployments.
- Implemented Copado Connect to Jira and reduced manual user story creation in Copado.
- Implemented Duo SSO setup for sandboxes.
- Leading a team of 12+ resources, both on-shore and off-shore.
- Hands-on experience working on SCAVA/SCA scans, Checkmarx, and Sonarqube scans.
- Leading the Platform Team and providing deployment support through Copado for multiple Salesforce applications.
- Supporting JIRA and ESP cases to connect with users and resolving their issues.
- Providing training for onboarding new users, guiding them through their issues.
Application Specialist
Accenture
Hyderabad, India
10.2014 - 01.2023
- Here, I worked in different roles on various projects. In the initial five years, I worked in Siebel CRM; later, I cross-trained in Salesforce CRM. In the initial days, I worked as a Test Engineer on a project; later, I learned the Copado deployment tool and led the Cisco application as a Salesforce DevOps or Release Engineer.
- Cisco migrated to Copado. Since that time, I have been working on this project from October 2020 to January 2023.
- I provided training to junior resources in my team to engage in the Copado deployment.
- Implemented Copado-Jira integration, running the scheduled job every hour, syncing the user stories from Jira to Copado, to avoid the manual user story creation.
- Collaborating with development leads and planning on release activities.
- Guiding the development team through any deployment issues and pre- and post-deployment-related activities to avoid last-minute issues.
- Having over 5 years of experience in Siebel CRM, hands-on Siebel configuration, scripting, and workflows from September 2014 to December 2019.
- Working in different versions, including Siebel 8.X and Open UI (IP13, IP15) versions. I worked with different clients as a developer, providing production support on various projects using Siebel CRM tools and applications.
Education
M.C. A -
Kakatiya University
Warangal2009
Skills
- Salesforce DevOps
- Release engineering
- Copado deployment
- Salesforce administration
- Release management
- Production deployments
- Project management
- Siebel CRM
- CI/CD, GIT
- Salesforce deployment
- User management
- Copado integration
Certification
- Copado Certified Consultant
- Copado Certified Source & Metadata Format Fundamental I & II.
- Salesforce Certified Administrator.
- Certified Salesforce Platform Developer.
- Certified Salesforce AI Specialist.
- Certified Salesforce marketing Cloud-Email Specialist.
- Siebel Open UI Foundations Ed 2 PRV in 2015
- Felicitated with Wipro Individual(AI Trailblazer) & Team(Customer Delight Crew) Awarded in 2025.
- Felicitated with Accenture Certified Excellence (ACE) Award from Accenture for Excellent performance in 2016, 2019
- Felicitated with APEX Award from Accenture for Excellent performance in 2016, 2017
Training
- Oracle Class-Room training, 2 Days, Siebel Open UI Foundation Training
- Agile Foundation training, 2 Days
- Internal training, 3 Days, SFMC
Timeline
Senior Consultant
Wipro
01.2023 - Current
Application Specialist
Accenture
10.2014 - 01.2023
M.C. A -
Kakatiya University