Naga Sai Amrutha Vedantam
SharePoint administrator
Hyderabad,TG
Summary
Experienced SharePoint support and Administrator with over 3+ years of expertise in managing and configuring SharePoint environments. Strong knowledge in SharePoint and One Drive troubleshooting and basic knowledge in Power Shell scripting, SharePoint architecture.
Overview
3
3
years of professional experience
Work History
SharePoint Administrator
Infosys Limited
03.2024 - Current
- Manage and maintain SharePoint environments, ensuring optimal performance and security
- Develop and implement SharePoint solutions to meet business requirements
- Perform regular backups, updates, and patches to ensure system integrity
- Configured and customized SharePoint sites and libraries to improve workflow efficiency
- Created and managed site collections, lists, and document libraries
- Implemented SharePoint security best practices and managed user permissions
- Developed Power Shell scripts to automate administrative tasks
- Involved in Customization of SharePoint site pages using Html and CSS
- Having knowledge on SharePoint migration from SharePoint on-prem to SharePoint Online using Share Gate tool
- Having knowledge in Azure Active Directory
- SharePoint L2 support
Support Engineer, SharePoint Server
Infosys limited
03.2022 - 03.2024
- Troubleshoot and resolve SharePoint and One Drive related issues, including permissions and access problems
- Collaborate with IT teams and end-users to gather requirements and provide training
- Provided technical support and training to end-users
- Monitor Service Now ticket tool for the tickets raised by customers
- Email addressing as per user's queries and routing the tickets to L3 support if needed
- Live chat and call support to resolve the issues related to SharePoint on-prem, SharePoint Online, One Drive and MS Office related issues.
Education
Bachelor of Science - Computer Science
September, 2021
GPA: 82%
Skills
- SharePoint Administration
- Azure Administration
- Basic Power Shell Scripting
- SharePoint Architecture
- Experienced in troubleshooting and Problem-Solving
- Basics of HTML and CSS
- Experienced in user Training and Support
- Security Best Practices
- Strong Communication and Collaboration skills
- Achievements:
- Received appreciations from clients for the resolutions provided in time in an efficient way
- Client communication
- System monitoring
- Office 365 administration
- Document management
- Site collection management
- Security management
- Backup and recovery
- User training
- Requirements gathering
- Content migration
- PowerShell scripting
- SharePoint architecture
- Software troubleshooting
- Custom web parts
- Collaboration solutions
- Root-cause analysis
- End-user training
- Systems administration
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Excellent communication
- Organizational skills
Accomplishments
- Having strong troubleshoot skills on SharePoint access, SharePoint sync to One Drive, Activation of custom scripts, Cannot delete a sub site/site, Site collection Administrator request, One Drive sync issue, Activation of Nintex workflow, SharePoint site creation, request for permission matrix report, Cannot open office data from SharePoint, One Drive login issue, One Drive configuration, Short ID is not synced, Microsoft office apps are not working in SharePoint, Microsoft authentication is not working for external users.
Timeline
SharePoint Administrator - Infosys Limited
03.2024 - Current
Support Engineer, SharePoint Server - Infosys limited
03.2022 - 03.2024
ASN degree college - Bachelor of Science, Computer Science