Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic
Nagashree S N

Nagashree S N

Summary

Certified Professional Scrum Master (PSM I) Agilist and ISTQB certified Software QA with 10+ years of experience in software development and delivery along with technical expertise in Software Testing.

  • Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Scrum Master

Commonspirit Health, USA, Perficient Inc
02.2021 - Current
  • 1
  • Creating and leading the, community - This is a group of scrum masters across the organization who want to share knowledge, best practices, seek help and guide each other
  • Agenda
  • Create a platform for the Scrum Masters to connect bi-weekly and discuss their day-to-day concerns and have informative and interactive discussions on anything agile
  • Create short high impact agile/scrum related videos and artifacts to be shared within the group and to train the new Scrum Masters
  • 2
  • Skill-Guru/Buddy Pairing – Involved in Training and Development Committee and conduct sessions on Enable – Perficient’s QMS system and Agile to new joiners as part of onboarding
  • 3
  • Superior communication, interview, and presentation abilities
  • 4
  • Worked independently and as a team member, Domain: Healthcare
  • Project Description: CSH is one of the largest non-profits, faith-based healthcare systems in USA
  • Enhancement of the Find a doctor module to display all provider specialties on Search, display provider hospital affiliations, search, and schedule online appointments
  • Roles & Responsibilities:
  • Work with product owners and stake holders in Product backlog planning and share my feedback with the experience from past product deliveries
  • Handling Grooming and Scope Review meetings with Product Owner, Business owners
  • Facilitated sprint planning, backlog grooming, daily standups, sprint reviews and sprint retrospectives
  • Work with the Development team and Product Owner in prioritizing the sprint backlog
  • Actively participated with the team and product owner in understanding the user stories and the acceptance criteria
  • Tracks the progress of user stories throughout the Sprint and release coordination between multiple teams
  • Led powerful redesign of development and release process of product application in rapid 3-week Agile
  • Scrum sprints, increasing communication and deliverables by 90%
  • Investigated and escalated the risks and proposed solution and worked towards achieving it
  • Assisted the teams in analyzing the gaps and identifying workarounds to achieve the targets
  • Provided guidance on Agile scrum processes and methodologies to teams with goals of improving quality and productivity
  • Conduct team connect activities and fun with retro sessions

Software QA

Commonspirit Health, USA, Perficient Inc
03.2020 - 02.2021
  • Domain: Healthcare
  • Project Description: CSH is one of the largest non-profits, faith-based healthcare systems in USA
  • Enhancement of the Find a doctor module to display all provider specialties on Search, display provider hospital affiliations, search, and schedule online appointments
  • Roles & Responsibilities:
  • Analyzing Requirements/Use Case Documents
  • Preparing of Test Scenario and Test cases based on specifications in Azure Devops
  • Uploading the Requirement and test cases into Azure Devops
  • Test Case Peer Review and Provide Review Comments
  • Executed the Functional Test cases and tracking the defects
  • Prepared Test Data and Results
  • Sharing Test status across the Team Members
  • Coordinating with the Product Owner for Requirement clarification and other functional aspects such as defect review, test case review etc.,
  • Had been actively mentoring the Associate Technical Consultants for their career growth
  • Participating proactively in Scrum Ceremonies
  • Consolidating & Sending Daily Status report to Onsite
  • Demoing the product/User stories to the Business
  • Had been a technical panel & helped the team with hiring decision
  • Helped the automation team with the automation test cases execution.

Software QA

Perficient Inc
03.2019 - 03.2020
  • For CenturyLink-Product Catalog, Domain: Telecom Services
  • Project, : CenturyLink provides Telecom Services in global Region
  • PCAT is a dynamic product catalogue managing over 400+ CenturyLink products, that configures & generates pricing based on the user inputs
  • Also, it runs on different requirements for each product in global regions
  • Different product configurations & placement of new order & Modification/Cancellation to the existing orders were tested from the end user’s perspective
  • Also, the tests were run to determine the pricing & Discount calculations based on client requirement
  • Roles & Responsibilities:
  • Analyzing Requirements/Use Case Documents
  • Preparing of Test Scenario and Test cases based on specifications in Jira
  • Uploading the Requirement and test cases into Jira
  • Test Case Peer Review and Provide Review Comments
  • Executed the Functional Test cases and tracking the defects
  • Prepared Test Data and Results
  • Sharing Test status across the Team Members
  • Coordinating with the Product Owner for Requirement clarification and other functional aspects such as defect review, test case review etc.,
  • Participating proactively in Scrum Ceremonies
  • Consolidating & Sending Daily Status report to Onsite
  • Demoing the product/User stories to the Business
  • Had been a technical panel & helped the team with hiring decision.

Software QA

Standard Chartered Bank, TATA CONSULTENCY SERVICES
02.2017 - 01.2019
  • Domain: Banking & Financial Services
  • Project Description: Standard Chartered Bank (SCB) screens its customers against different watchlists (Deny, PEP &
  • AM) during Account Opening (Global Name Screening Real-Time) & periodically as well to make sure that the Bank does not continue/start new business with the people involved in money laundering.

Software QA

Baijiu, Amazon Development Center
08.2015 - 01.2017
  • Domain: eCommerce
  • Project Description: EINK device testing involves testing of the OS of the device
  • Testing activities are performed based on OS migration from existing OS to android on the device manufactured by Amazon Development Centre
  • Testing is done on all the aspects of the OS of the device, like BAT, Ghosting, Stability, OTA etc
  • Ghosting is a phenomenon where the impression of previous page gets displayed on the present page
  • The same was tested across all the pages (around 300 different scenarios) under different temperatures (Freezing, Room &
  • Extreme Hot)
  • Roles & Responsibilities:
  • Analyzing Requirements/Use Case Documents
  • Preparing of Test Scenario and Test cases based on specifications
  • Responsible for test case preparation, test execution and defects tracking in Jira
  • Performed Smoke, Sanity, Functional, Usability, Stability & regression testing
  • Test Case Peer Review and Provide Review Comments
  • Discussing & Reporting Testing activities with Stake Holders
  • Flashing the Device to the Latest Build (Setting up Test Environment)
  • Maintained Task Register and had done Team Lead activity
  • Have been playing Inventory Admin role
  • Have handled Audit & Resource Management
  • Had been a technical panel & helped the team with hiring decision.

Software QA

Union Bank of California, iGate Global Solutions
11.2012 - 08.2015
  • Domain: Banking & Financial Services
  • Project Description: Union Bank online banking gives easy to access Customer’s account balance, transactions, loans, credit card payment and transfer funds wherever you connect to the Internet
  • Online banking offers various type of online banking service such as online bill pay, Online Investment, Online Trust &
  • Custody, etc
  • The bank also offers Investment and Insurance and different type of loans like Home, Auto, Credit card and other loans
  • Roles & Responsibilities:
  • Analyzing Requirements/Use Case Documents
  • Responsible for test case preparation, test execution and defects tracking in Jira
  • Uploading the Requirement and test cases into Quality Center
  • Maintained Traceability matrix and measure Functional coverage of the test cases
  • Coordinating with the development team for defect analysis
  • Performed Smoke, Sanity, Functional, Usability, Stability & regression testing
  • Test Case Peer Review and Provide Review Comments
  • Discussing & Reporting Testing activities with Stake Holders
  • Maintained Task Register and had done internal Team Lead activity., Domain: Banking & Financial Services
  • Project Description: Mobile banking is defined as the ability for the customers of the Bank to access and conduct banking transactions via a mobile device using non-voice services
  • In order to prevent end user confusion, the information presented to the end user on their mobile phone shall be consistent with the information available to them online
  • Union Bank Customer can Sign In/Sign Out, View account balances, View transaction history, Schedule intra-bank transfers (owned UB to owned UB Accounts), Perform one time (not recurring) bill pay to existing payees,
  • View Pending Payments and View Pending Transfers
  • Retail and Commercial users had this privilege of Mobile Banking
  • Roles & Responsibilities:
  • Analyzing Requirements/Use Case Documents
  • Responsible for test case preparation, test execution and defects tracking in Jira
  • Uploading the Requirement and test cases into Quality Center
  • Maintained Traceability matrix and measure Functional coverage of the test cases
  • Coordinating with the development team for defect analysis
  • Performed Smoke, Sanity, Functional, Usability, Stability & regression testing
  • Test Case Peer Review and Provide Review Comments
  • Discussing & Reporting Testing activities with Stake Holders
  • Maintained Task Register and had done internal Team Lead activity.

Software QA

Union Bank of California-SSO, iGate Global Solutions
11.2012 - 08.2015
  • Domain: Banking & Financial Services
  • Project Description: SSO (Single Sign On) is where an Online Customer (Retail, Small Business, Commercial, and
  • Trust and Wealth users) logs into the Online Business Center and from there he can avail all the services that he is entitled to
  • The SSO Serves as a single gateway to all the other Banking applications
  • SSO Allows a user to enter his user ID and Password just once and thus he opens himself to all the other applications without a need to pass the authentication for each application
  • SSO will improve the overall client experience and ease the service maintenance related to customer administration requirements and inquiries (i.e., lost or forgotten passwords)
  • The system also stores selected challenge questions and answers provided by the user and can use these for further validation of the user's bona fides
  • Authenticating a person often consists of verifying their identity
  • Authentication depends upon one or more authentication factors
  • Roles & Responsibilities:
  • Analyzing Requirements/Use Case Documents
  • Responsible for test case preparation, test execution and defects tracking in Jira
  • Uploading the Requirement and test cases into Quality Center
  • Maintained Traceability matrix and measure Functional coverage of the test cases
  • Coordinating with the development team for defect analysis
  • Performed Smoke, Sanity, Functional, Usability, Stability & regression testing
  • Test Case Peer Review and Provide Review Comments
  • Discussing & Reporting Testing activities with Stake Holders
  • Maintained Task Register and had done internal Team Lead activity.

Skills

Certified Professional Scrum Master (PSM I) Agilist with 2 years of experience in Scrum Master roleundefined

Accomplishments

  • CERTIFICATIONS:
  • Professional Scrum Master (PSM I) by Scrum.org May 2023
  • Certified by the International Software Testing Qualification Board (ISTQB) in Software Testing
  • B.Sc (Computers) with 72% from DVS College
  • Kuvempu University
  • (Shimoga , Karnataka)

Timeline

Scrum Master

Commonspirit Health, USA, Perficient Inc
02.2021 - Current

Software QA

Commonspirit Health, USA, Perficient Inc
03.2020 - 02.2021

Software QA

Perficient Inc
03.2019 - 03.2020

Software QA

Standard Chartered Bank, TATA CONSULTENCY SERVICES
02.2017 - 01.2019

Software QA

Baijiu, Amazon Development Center
08.2015 - 01.2017

Software QA

Union Bank of California, iGate Global Solutions
11.2012 - 08.2015

Software QA

Union Bank of California-SSO, iGate Global Solutions
11.2012 - 08.2015

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Nagashree S N