Nagashree S N
Summary
Certified Professional Scrum Master (PSM I) Agilist and ISTQB certified Software QA with 10+ years of experience in software development and delivery along with technical expertise in Software Testing.
- Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Scrum Master
Commonspirit Health, USA, Perficient Inc
02.2021 - Current
- 1
- Creating and leading the, community - This is a group of scrum masters across the organization who want to share knowledge, best practices, seek help and guide each other
- Agenda
- Create a platform for the Scrum Masters to connect bi-weekly and discuss their day-to-day concerns and have informative and interactive discussions on anything agile
- Create short high impact agile/scrum related videos and artifacts to be shared within the group and to train the new Scrum Masters
- 2
- Skill-Guru/Buddy Pairing – Involved in Training and Development Committee and conduct sessions on Enable – Perficient’s QMS system and Agile to new joiners as part of onboarding
- 3
- Superior communication, interview, and presentation abilities
- 4
- Worked independently and as a team member, Domain: Healthcare
- Project Description: CSH is one of the largest non-profits, faith-based healthcare systems in USA
- Enhancement of the Find a doctor module to display all provider specialties on Search, display provider hospital affiliations, search, and schedule online appointments
- Roles & Responsibilities:
- Work with product owners and stake holders in Product backlog planning and share my feedback with the experience from past product deliveries
- Handling Grooming and Scope Review meetings with Product Owner, Business owners
- Facilitated sprint planning, backlog grooming, daily standups, sprint reviews and sprint retrospectives
- Work with the Development team and Product Owner in prioritizing the sprint backlog
- Actively participated with the team and product owner in understanding the user stories and the acceptance criteria
- Tracks the progress of user stories throughout the Sprint and release coordination between multiple teams
- Led powerful redesign of development and release process of product application in rapid 3-week Agile
- Scrum sprints, increasing communication and deliverables by 90%
- Investigated and escalated the risks and proposed solution and worked towards achieving it
- Assisted the teams in analyzing the gaps and identifying workarounds to achieve the targets
- Provided guidance on Agile scrum processes and methodologies to teams with goals of improving quality and productivity
- Conduct team connect activities and fun with retro sessions
Software QA
Commonspirit Health, USA, Perficient Inc
03.2020 - 02.2021
- Domain: Healthcare
- Project Description: CSH is one of the largest non-profits, faith-based healthcare systems in USA
- Enhancement of the Find a doctor module to display all provider specialties on Search, display provider hospital affiliations, search, and schedule online appointments
- Roles & Responsibilities:
- Analyzing Requirements/Use Case Documents
- Preparing of Test Scenario and Test cases based on specifications in Azure Devops
- Uploading the Requirement and test cases into Azure Devops
- Test Case Peer Review and Provide Review Comments
- Executed the Functional Test cases and tracking the defects
- Prepared Test Data and Results
- Sharing Test status across the Team Members
- Coordinating with the Product Owner for Requirement clarification and other functional aspects such as defect review, test case review etc.,
- Had been actively mentoring the Associate Technical Consultants for their career growth
- Participating proactively in Scrum Ceremonies
- Consolidating & Sending Daily Status report to Onsite
- Demoing the product/User stories to the Business
- Had been a technical panel & helped the team with hiring decision
- Helped the automation team with the automation test cases execution.
Software QA
Perficient Inc
03.2019 - 03.2020
- For CenturyLink-Product Catalog, Domain: Telecom Services
- Project, : CenturyLink provides Telecom Services in global Region
- PCAT is a dynamic product catalogue managing over 400+ CenturyLink products, that configures & generates pricing based on the user inputs
- Also, it runs on different requirements for each product in global regions
- Different product configurations & placement of new order & Modification/Cancellation to the existing orders were tested from the end user’s perspective
- Also, the tests were run to determine the pricing & Discount calculations based on client requirement
- Roles & Responsibilities:
- Analyzing Requirements/Use Case Documents
- Preparing of Test Scenario and Test cases based on specifications in Jira
- Uploading the Requirement and test cases into Jira
- Test Case Peer Review and Provide Review Comments
- Executed the Functional Test cases and tracking the defects
- Prepared Test Data and Results
- Sharing Test status across the Team Members
- Coordinating with the Product Owner for Requirement clarification and other functional aspects such as defect review, test case review etc.,
- Participating proactively in Scrum Ceremonies
- Consolidating & Sending Daily Status report to Onsite
- Demoing the product/User stories to the Business
- Had been a technical panel & helped the team with hiring decision.
Software QA
Standard Chartered Bank, TATA CONSULTENCY SERVICES
02.2017 - 01.2019
- Domain: Banking & Financial Services
- Project Description: Standard Chartered Bank (SCB) screens its customers against different watchlists (Deny, PEP &
- AM) during Account Opening (Global Name Screening Real-Time) & periodically as well to make sure that the Bank does not continue/start new business with the people involved in money laundering.
Software QA
Baijiu, Amazon Development Center
08.2015 - 01.2017
- Domain: eCommerce
- Project Description: EINK device testing involves testing of the OS of the device
- Testing activities are performed based on OS migration from existing OS to android on the device manufactured by Amazon Development Centre
- Testing is done on all the aspects of the OS of the device, like BAT, Ghosting, Stability, OTA etc
- Ghosting is a phenomenon where the impression of previous page gets displayed on the present page
- The same was tested across all the pages (around 300 different scenarios) under different temperatures (Freezing, Room &
- Extreme Hot)
- Roles & Responsibilities:
- Analyzing Requirements/Use Case Documents
- Preparing of Test Scenario and Test cases based on specifications
- Responsible for test case preparation, test execution and defects tracking in Jira
- Performed Smoke, Sanity, Functional, Usability, Stability & regression testing
- Test Case Peer Review and Provide Review Comments
- Discussing & Reporting Testing activities with Stake Holders
- Flashing the Device to the Latest Build (Setting up Test Environment)
- Maintained Task Register and had done Team Lead activity
- Have been playing Inventory Admin role
- Have handled Audit & Resource Management
- Had been a technical panel & helped the team with hiring decision.
Software QA
Union Bank of California, iGate Global Solutions
11.2012 - 08.2015
- Domain: Banking & Financial Services
- Project Description: Union Bank online banking gives easy to access Customer’s account balance, transactions, loans, credit card payment and transfer funds wherever you connect to the Internet
- Online banking offers various type of online banking service such as online bill pay, Online Investment, Online Trust &
- Custody, etc
- The bank also offers Investment and Insurance and different type of loans like Home, Auto, Credit card and other loans
- Roles & Responsibilities:
- Analyzing Requirements/Use Case Documents
- Responsible for test case preparation, test execution and defects tracking in Jira
- Uploading the Requirement and test cases into Quality Center
- Maintained Traceability matrix and measure Functional coverage of the test cases
- Coordinating with the development team for defect analysis
- Performed Smoke, Sanity, Functional, Usability, Stability & regression testing
- Test Case Peer Review and Provide Review Comments
- Discussing & Reporting Testing activities with Stake Holders
- Maintained Task Register and had done internal Team Lead activity., Domain: Banking & Financial Services
- Project Description: Mobile banking is defined as the ability for the customers of the Bank to access and conduct banking transactions via a mobile device using non-voice services
- In order to prevent end user confusion, the information presented to the end user on their mobile phone shall be consistent with the information available to them online
- Union Bank Customer can Sign In/Sign Out, View account balances, View transaction history, Schedule intra-bank transfers (owned UB to owned UB Accounts), Perform one time (not recurring) bill pay to existing payees,
- View Pending Payments and View Pending Transfers
- Retail and Commercial users had this privilege of Mobile Banking
- Roles & Responsibilities:
- Analyzing Requirements/Use Case Documents
- Responsible for test case preparation, test execution and defects tracking in Jira
- Uploading the Requirement and test cases into Quality Center
- Maintained Traceability matrix and measure Functional coverage of the test cases
- Coordinating with the development team for defect analysis
- Performed Smoke, Sanity, Functional, Usability, Stability & regression testing
- Test Case Peer Review and Provide Review Comments
- Discussing & Reporting Testing activities with Stake Holders
- Maintained Task Register and had done internal Team Lead activity.
Software QA
Union Bank of California-SSO, iGate Global Solutions
11.2012 - 08.2015
- Domain: Banking & Financial Services
- Project Description: SSO (Single Sign On) is where an Online Customer (Retail, Small Business, Commercial, and
- Trust and Wealth users) logs into the Online Business Center and from there he can avail all the services that he is entitled to
- The SSO Serves as a single gateway to all the other Banking applications
- SSO Allows a user to enter his user ID and Password just once and thus he opens himself to all the other applications without a need to pass the authentication for each application
- SSO will improve the overall client experience and ease the service maintenance related to customer administration requirements and inquiries (i.e., lost or forgotten passwords)
- The system also stores selected challenge questions and answers provided by the user and can use these for further validation of the user's bona fides
- Authenticating a person often consists of verifying their identity
- Authentication depends upon one or more authentication factors
- Roles & Responsibilities:
- Analyzing Requirements/Use Case Documents
- Responsible for test case preparation, test execution and defects tracking in Jira
- Uploading the Requirement and test cases into Quality Center
- Maintained Traceability matrix and measure Functional coverage of the test cases
- Coordinating with the development team for defect analysis
- Performed Smoke, Sanity, Functional, Usability, Stability & regression testing
- Test Case Peer Review and Provide Review Comments
- Discussing & Reporting Testing activities with Stake Holders
- Maintained Task Register and had done internal Team Lead activity.
Skills
Certified Professional Scrum Master (PSM I) Agilist with 2 years of experience in Scrum Master roleExcellent knowledge on scrum techniques and artifacts and facilitation of scrum ceremonies85 years of professional experience in Software testing and Supporting applicationsCertified by ISTQBProficiency in documentation, management, and presentationExcellent communication skillsExperience in managing multiple projects simultaneously and working with distributed teams across IndiaAnd onsite- offshore modelGood interpersonal skills, commitments, result oriented, hard working with quest and zeal to learn newTechnologiesSelf-motivated, team player, excellent capability to explore, learn and understand newer business domainsAnd technologyWell Versed in Software Testing Life Cycle (STLC)Very good experience in Quality Assurance Process and ManagementExtensive experience in functionality, integration, system, retesting, regression, User Acceptance andBrowser compatibility testingTesting experience in client/server, web-based applications & DevicesExtensive experience in Requirements Study, Analysis, Scenario Design, Test cases Design, Test ExecutionDefect Reporting & Management, Team ManagementGood Expertise in Peer Reviews (Test Design and Defect Reporting)Expertise in problem solving and tracking bug reportsExperience in Test Management Tools – Azure Dev OPS, Quality Center and Application Life CycleManagement, Test Rail & JiraExperience in Mobile Testing – Devices & Mobile Testing Platforms –Perfecto Mobile, Browser StackBasic knowledge of Selenium automation (with Java)Extensive expertise in API & DB testingExperience in preparing Test coverage and Test EstimationsTECHNICAL SKILLS & KNOWLEDGETools Experience LevelOperating Systems Windows XP, windows 7, Windows 10, LinuxDefect Management tools HP ALM, Jira, Azure DevopsApplications RUMBA, OASIS, Firco, Salesforce, PostmanTest Management Tool HP ALM , Test Rail, Jira, Azure DevopsDatabase SQL
Accomplishments
- CERTIFICATIONS:
- Professional Scrum Master (PSM I) by Scrum.org May 2023
- Certified by the International Software Testing Qualification Board (ISTQB) in Software Testing
- B.Sc (Computers) with 72% from DVS College
- Kuvempu University
- (Shimoga , Karnataka)
Timeline
Scrum Master
Commonspirit Health, USA, Perficient Inc
02.2021 - Current
Software QA
Commonspirit Health, USA, Perficient Inc
03.2020 - 02.2021
Software QA
Perficient Inc
03.2019 - 03.2020
Software QA
Standard Chartered Bank, TATA CONSULTENCY SERVICES
02.2017 - 01.2019
Software QA
Baijiu, Amazon Development Center
08.2015 - 01.2017
Software QA
Union Bank of California, iGate Global Solutions
11.2012 - 08.2015
Software QA
Union Bank of California-SSO, iGate Global Solutions
11.2012 - 08.2015