Summary
Overview
Work History
Education
Skills
Certification
Professional Summary
Timeline
Generic
Naga Vardhan Rao Ch

Naga Vardhan Rao Ch

Hyderabad

Summary

Dynamic Team Lead at Accenture with expertise in Salesforce and Veeva, driving agile delivery and innovative solutions. Proven track record in stakeholder engagement and technical design, enhancing operational efficiency. Recognized for delivering high-quality results and fostering collaboration among cross-functional teams. Strong analytical skills complement my leadership abilities.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Team Lead

Accenture
Hyderabad
03.2021 - Current
  • Leading a Team of 8 Members and Primary POC and SME for all the Veeva related issues across applications of Nordics, US Segments
  • Developing solutions across for various attended business problems and providing the possible solutions through Veeva and Customizing through leveraged Salesforce capabilities
  • Operating independently, reviewing, and directing the work of more junior staff
  • Reporting on progress and quality, using established tools
  • Developing solutions to client problems through application of methods and tools to validates solutions with stakeholders
  • Making key technical design decisions across delivery engagements
  • Majorly worked on the Incidents reported through Service now and providing the support to the End users as well
  • Coordinating the discussion with the stake holders and facilitating the BA’s to understand the requirement, coordinating with Accenture Offshore team to provide the efforts and time lines for the delivery of the changes
  • Work closely with subject matter experts, developers, testers and business partners
  • Driving the development team through the agile delivery process to where possible achieve commitments across sprints

Consultant

Capgemini
Mumbai
04.2018 - 03.2021
  • Company Overview: Capgemini is a global leader in consulting, digital transformation, technology, and engineering services
  • Primary POC for all the Veeva related issues across applications
  • Majorly worked on the Incidents reported through Service now and providing the support to the End users as well
  • Coordinating the discussion with the stake holders and facilitating Bayer Business Processes for the BU’s to understand the requirement, coordinating with Capgemini Offshore team to provide the efforts and time lines for the delivery of the changes
  • Trigger/Apex Class Development as per the User story requirements
  • Configuration setup for the user stories
  • SIT for the custom development
  • Creation of Email templates and Presentations in Vault and moving them to production for Salesforce
  • Good at Territory Alignment, Account Management, Cycle planning(CP and MCCP)
  • Good at all Integrations and hands on SOAP and Rest API
  • Capgemini is a global leader in consulting, digital transformation, technology, and engineering services

Senior Associate

Axtria India Pvt Ltd
Gurgoan
03.2017 - 04.2018
  • Company Overview: Axtria is a global provider of cloud software and data analytics to the life sciences industry
  • One of the Key Member for rolling out the Key Veeva functionalities
  • Worked as Governance body and in regular communication and Monitoring the assignments along with different Organizations
  • Configuration of Veeva as per various market needs
  • Assist in requirement analysis, Effort estimation and Solution/Technical design for enhancements
  • Advanced Trouble Shooting, Break fix for Issues spanning Veeva and related Integrations
  • Validation of sales cycle data (Both Pre and Post Load) to ensure data Sanity in terms of Targeting & Alignment data
  • Proactive analysis, Validation and Working on Product issues with SAAS providers such as Veeva, SFDC
  • Integrated the Sales Cycle plan for different Channels(Multi Channel Cycle plan) from SalesIQ (Salesforce based application which is built by Axtria) for all the approved Cycle plan Targets
  • Key resource and acted as a BI for POC for the reporting in Qliksense
  • Received lot of appreciations for the Quality of the deliverables
  • Axtria is a global provider of cloud software and data analytics to the life sciences industry

Assistant Manager Operations

WNS Global Services Pvt Ltd
Gurgoan
03.2014 - 03.2017
  • Company Overview: WNS is a global business process management company
  • SPOC for all the BI related issues from Onshore
  • Daily interaction with the clients and understanding the requirements
  • Created Logical Level based and calculated measure columns in RPD
  • Created different types of reports using Answers, Dashboards and Delivers to meet the Business requirements
  • Created mockup reports and dashboards for review by the business users
  • Implemented Prompts to provide dynamic filter condition to end users
  • Integrated different reports into dashboards and set the appropriate permissions accordingly based on user/Business needs
  • Worked with ETL and DAC team for the monitoring of workflows and identification of data issues
  • Implemented reverse engineering concepts for all the data marts
  • Good at analyzing various types of data sources
  • WNS is a global business process management company

Education

MBA - Operations and Finance

Indian Institute of Planning and Management
New Delhi
11.2012

B.Tech - Bioinformatics

Bharath University
Chennai
05.2010

Skills

  • Salesforce
  • Vlocity
  • Veeva
  • Vault
  • ServiceMax
  • Service and Marketing Cloud
  • QlikView 11x
  • Tableau 80
  • OBIEE 11g
  • Informatica 91
  • Teradata
  • Oracle 11g
  • Oracle 10g
  • MS Access
  • Teradata Studio
  • SQL Developer
  • Git and GitHub

Certification

  • Salesforce Admin
  • PD1
  • Veeva CRM

Professional Summary

10, 6, Salesforce.com, Vlocity, Data Integration, Data Migration, Agile Development, Test-Driven Development

Timeline

Team Lead

Accenture
03.2021 - Current

Consultant

Capgemini
04.2018 - 03.2021

Senior Associate

Axtria India Pvt Ltd
03.2017 - 04.2018

Assistant Manager Operations

WNS Global Services Pvt Ltd
03.2014 - 03.2017

MBA - Operations and Finance

Indian Institute of Planning and Management

B.Tech - Bioinformatics

Bharath University

Similar Profiles

CREATE PROFILE
Naga Vardhan Rao Ch