Salesforce Expertise (6+ years):
Working as Salesforce Consultant in IBM from June 2024 to till date
Project 1: 3P Google Managed Instances
Duration: 3 months
Description: Led a team responsible for the maintenance of six Google Apps Support Team CRMs. My duties included addressing bugs, resolving customer issues, managing feature requests, and implementing enhancements. Additionally, I contributed as a team member in another group, focusing on org maintenance, bug fixes, and feature requests.