Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rashmi Ranjan

Piro

Summary

Salesforce Consultant with IT experience, good communication and leadership skills and ability to perform well in a fast-paced business environment. In-depth knowledge of business across domains with specialized skills in designing highly efficient end-to-end CRM solutions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Salesforce Consultant

Stratos Studio
Bangalore
02.2022 - Current
  • Developed and tested custom Salesforce solutions to meet customer requirements.
  • Developed complex custom objects and fields in Salesforce to meet customer requirements.
  • Implemented security measures such as sharing rules, profiles, permission sets to control data access within the organization.
  • Created reports and dashboards in Salesforce to track key performance indicators.
  • Built automated workflows, triggers, and processes using Apex classes and Visualforce pages.
  • Documented system design, configuration, testing processes and results.
  • Worked on Sales,Marketing,Service and Community cloud.
  • Tuned database queries written in SOQL and SOSL for better performance optimization.
  • Integrated third-party applications with Salesforce using REST APIs, SOAP APIs, and other web services technologies.
  • Designed user interfaces for Salesforce applications with Lightning Web Components and Aura components.

Production Support Engineer

Fidelity National Information Services
Noida
02.2020 - 02.2022
  • Diagnose & troubleshoot the problems within standard time frames with continuous and regular follow-up.
  • Provided technical support for tactfully resolving client's issues to ensure resolution on the operation.
  • Escalation of issues to next level support to resolve the issue to the client’s complete satisfaction.
  • Monitoring, Managing and reporting daily, weekly and Monthly server status.

Intern

Indian Institute Of Remote Sensing
Dehradun
02.2019 - 06.2019
  • Designed a model that can identify all plants of IIRS by using Convolutional Neural Network (CNN).
  • Created a dataset of 14 species containing 50 images of each species from the garden of IIRS.
  • Classified plant using Convolutional Neural Network(CNN) with an accuracy of 70 percentage.
  • Plant Identification using machine learning techniques.

Education

GED -

Banasthali University
Newai,rajasthan
07-2019

Skills

  • Trigger
  • Flows
  • Apex (Synchronous/Asynchronous)
  • Lightening Web Component
  • Visualforce
  • SOQL
  • SOSL
  • SQL
  • HTML
  • CSS

Certification

  • Salesforce Administrator
  • Salesforce Platform Developer I
  • Diploma in ASP.NET

Timeline

Salesforce Consultant

Stratos Studio
02.2022 - Current

Production Support Engineer

Fidelity National Information Services
02.2020 - 02.2022

Intern

Indian Institute Of Remote Sensing
02.2019 - 06.2019

GED -

Banasthali University

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Rashmi Ranjan