Summary
Overview
Work History
Education
Skills
Accomplishments
Key Contributions
Timeline
CustomerServiceRepresentative
Nagula Rajesh

Nagula Rajesh

ERP SUPPORT
Hyderabad

Summary

Dynamic ERP Client Support with 6.5 Years of experience in client solutions, providing solutions for the client issues and take-up the requirements, Strong problem-solving skills, committed to quality and efficiency, with a proven track record in Providing quick solution.

Experienced ERP professional with strong focus on team collaboration and achieving results. Skilled in managing enterprise resource planning systems, optimizing workflows, and ensuring seamless integration across departments. Known for reliability and adaptability to changing needs, with keen ability to analyze data, troubleshoot issues, and implement effective solutions.

Professional ERP specialist prepared for impactful contributions in ERP consulting. Offers valuable experience in system implementations and process optimization. Known for fostering team collaboration and delivering results in dynamic environments. Skills include ERP software proficiency and strategic problem-solving.

Experienced with ERP systems integration and optimization for improved business operations. Utilizes project management techniques to ensure successful implementations and minimal disruptions. Track record of effective stakeholder management and collaborative team leadership.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

7
7
years of professional experience

Work History

ERP Support

Focus sofnet Pvt Ltd
04.2021 - Current
  • Helping users understand how to use the ERP system and addressing their concerns.
  • Documenting ERP processes and development progress.
  • Providing technical support and training ERP end-users.
  • Keeping abreast of the latest ERP upgrades and offerings.
  • Responding to incidents and enhancement requests in a timely manner.
  • Working with Clients to address issues, and ensure the system meets organizational needs.
  • Provide first-level support for incident tickets, troubleshoot issues, and resolve queries.
  • Customizing and configuring workflow to facilitate ERP integration with other applications

ERP Support

Wings infonet Pvt Ltd
06.2018 - 03.2021
  • Implemented ERP tool for various clients in wings info Pvt Ltd.
  • Worked as Implementor for Auto module.
  • Worked in Yamaha Project Integration with Pymdol
  • Provided Customized reports for Finance & Inventory.
  • Implemented API integrations from ERP to Third party ERP tool.
  • Integrated External Modules and Trained Clients
  • Worked on TDS module
  • Configured GST Module for E-invoice & E-waybill Generation Process

Education

Bachelor of Commerce -

Satavahana University
01.2015

Skills

ERP Tools: Wings, Focus

Accomplishments

  • Involved in the Part Of Succeeded Yamaha Project.
  • Successfully handled highly-Complicated issues under tight deadlines.
  • Awarded 'Team Mentor of the Year' for guiding and training junior members.

Key Contributions

  • Provided accurate and quick support for the clients
  • Solved Challenging queries, integrated external functionalities with multiple tools
  • Addressed Issues with analyzing of SQL tool
  • Arrested Queries at First level with in the limited time.
  • Handled Issues with proper communication and understanding
  • Integrated ERP tool data to Third Party Tools on Postman Platform

Timeline

ERP Support

Focus sofnet Pvt Ltd
04.2021 - Current

ERP Support

Wings infonet Pvt Ltd
06.2018 - 03.2021

Bachelor of Commerce -

Satavahana University

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