Nakul Dhanorkar
Pune
Summary
ServiceNow Developer with over 2 years of working experience specialized in ITSM module along with customization and development of applications on the ServiceNow platform. My goal is to join a prestigious organization where I can continue to expand my expertise, harness the power of ServiceNow and contribute dedicatedly to the company's success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Programmer Analyst (Sr. System Engineer)
Cognizant Technology Solutions Pvt Ltd
Pune
09.2022 - Current
- Gathered the client requirements and preparing the POC to demonstrate the proposed solution.
- Worked on the ITSM module including Incident, Change and Problem module.
- Interaction with various out-of-the-box features of ServiceNow like UI policy, UI action, Client Scripts, Business Rules,etc to carry out the required customization.
- Created and maintained various Catalog Items and meanwhile worked on its various aspects like Task, Workflow, Approvals, etc.
- Peer review and Unit Testing of the developments done by other developers to ensure quality and adherence to best development practices.
- Monitoring the developments in the Production Instance to ensure smooth and error-free transition.
- Implementing Agile methodology, particularly in managing tasks within ServiceNow, to ensure project stories remained on track and aligned with sprint goals.
Programmer Analyst Trainee
Cognizant Technology Solutions Pvt Ltd
Pune
03.2022 - 08.2022
- Completed an internship specializing in ServiceNow Fundamentals, Scripting and Development, gained hands-on experience on the out-of-the box features of the Now Platform.
- Obtained CSA and CAD external certifications.
- Collaborated within the team to develop a custom application using ServiceNow Studio.
Education
B. E. Civil Engineering -
Dr. D. Y. Patil Institute Of Technology Pimpri
Pune08-2022
Skills
- ServiceNow Development- Custom Applications, Flows, Forms, Record Producers, Notification, etc
- ServiceNow Modules- ITSM
- Scripting In ServiceNow- Client Script, UI Policy, Business Rules
- Analytical Thinking and Problem Solving
- Documentation- Technical specification, Knowledge Sharing, Functional Specification
- Collaboration- Cross Functional Teams, Client Communication
Certification
- Certified System Administrator
- Certified Application Developer
- Micro Certification- Welcome To ServiceNow
- Micro Certification- Application Developer Process Creator
- Micro Certification- Application Developer UI Creator
- Micro Certification- Citizen Developer Application Creator
Timeline
Programmer Analyst (Sr. System Engineer)
Cognizant Technology Solutions Pvt Ltd
09.2022 - Current
Programmer Analyst Trainee
Cognizant Technology Solutions Pvt Ltd
03.2022 - 08.2022
B. E. Civil Engineering -
Dr. D. Y. Patil Institute Of Technology Pimpri
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