NallaThambi V

• Responsible person for the top management to assign the work and forward the report to their concern.

• Create, maintain, and enter information into database Provided training, safety awareness and development programs cautiously for the newly incoming employees.

• Learn to operate new office technologies as they are developed and implemented

• Ensure optimal marketing strategy is followed by subordinates based on market preference and condition.

• Training and development.

• organize workflow to meet customer time frame provide feedback on the efficiency of the customer service process

• Obtain and evaluate all relevant information to handle product and Sales inquiries.

• Learn company's products and services offerings, features and pricing

• Set up sales department KPIs

• Communicate with clients to understand their sales goals and objectives

• Identify current sales process bottlenecks and inconsistencies

• Work with marketing team to ensure collaboration

• Monitor and report on KPIs regularly

• Stay up to date with the industry situation and benchmarks

• Stay up to date with the latest sales trends and best practices

• Create a motivational and healthy atmosphere with sales representatives

• Identify opportunities for product and service up-sell

• Identify opportunities for new client acquisition

• Monitor competition

• Obtain and evaluate all relevant information to handle product.

• Conduct routine classes and tests for staffs to keep them up-to date in their respective fields.

• Have played important role in recruiting employees who can fit in the organization.

• Provided training, safety awareness and development programs cautiously for the newly incoming employees.

• Achieved the Target for the year 2022 For the Balance Score Card KPI for Chennai (3 Branches) and Pondicherry Dealer Respectively. ( 85% of Manpower is Certification From the Brand Škoda)

• provide feedback on the efficiency of the customer service process

• Give on Job Training's to the Newly Joined Candidates based on their Needs.

• Obtain and evaluate all relevant information to handle product and service inquiries.

• Find prospective customers and new target segments

• Retail Sales – Management E-T-B-R (Enquiry, Test Drive, Booking, Retail. Plan and execute activation's for enquiry generation.

• Digital Conversion - Ensure adoption of digital tools: Kia Smart Test Drive (KSTD), KIA Dealer App (KDA), DiGi Connect Virtual Reality (VR) and Tablets to maximize Customer Experice .

• Training and development.

• Achieve Monthly Booking and Retail targets on all Parameters and KPI’S.

• Was Handling Accessories Sales in 4 Branches and Achieve the Target.

• Month on Month Growth in Accessories Sales.

• Handling the Accessories Purchase and OEM Ordering based on the Demand and Inventory Flow.

• Maintaining Minimum Dead Stock.

• Ensure the Customers are Satisfied.

• Reporting to Top Management on Monthly Turnover and Margin reports Branch wise.

• Find prospective customers and new target segments

• Retail Sales – Management E-T-B-R (Enquiry, Test Drive, Booking, Retail. Plan and execute activation's for enquiry generation.

• Coordinate With Brand Training Administration team to Ensure all the Sales Persons are Trained .

• Achieve Monthly Booking and Retail targets on all Parameters and KPI’S.

• Identify the Potential Corporate Leads and Convert them into Sale.