Summary
Overview
Work History
Education
Skills
Websites
Timeline
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NAMAN JAIN

New Delhi

Summary

Analytical professional with experience of more than 6 years in reporting and analytics. Proficient in SQL, SAS, Sisense and Tableau. Additional growing fluency in building capabilities with the help of Analytical tools. Focused collaborator dedicated to interdisciplinary communication.

Overview

7
7
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Process Manager

American Express
9 2019 - Current
  • To provide Insights of commercial side of business related to various terminology like LCV, BCV, CV for US market
  • Transformed excel report of Revenue & Margin into Tableau Dashboard which helped in detail analysis of the important metrics of profitability of a client in comparison with the BCV
  • Handling various deliverables like G0, IR Deck, PPI Hub and playing crucial role in minimizing manual efforts by automations
  • Created dashboards using Tableau
  • Presented finding to business stakeholders and identified areas of process improvement
  • Supporting Global Merchant Network services (GMNS) Centre of Excellence in Lead Management Activities (LMT) in all four global regions.

Analyst

Royal Bank of Scotland
08.2017 - 07.2019
  • To ensure fulfillment of organizational goals by serving customer and resolving their queries in best possible ways
  • Responsible for communicating with end customers regarding their complaints & queries
  • Effective and optimal capacity planning to ensure there is no impact on SLA's while meeting maximum targets with desired quality control
  • Constantly participating towards future simplification of process.

Education

PG Diploma - Data Science

International Institute of Information Technology
Bangalore
04.2001 -

BBA(Banking & Insurance) -

Maharaja Surajmal Institute
New Delhi
09.2014 - 05.2017

Tableau Certification - undefined

Tableau
06.2021 - 05.2021

Skills

  • Business Development Strategies
  • Microsoft Excel
  • Microsoft Office
  • Project Management Skills
  • SAS
  • SQL
  • Tableau
  • Sisense

Websites

Timeline

Tableau Certification - undefined

Tableau
06.2021 - 05.2021

Analyst

Royal Bank of Scotland
08.2017 - 07.2019

BBA(Banking & Insurance) -

Maharaja Surajmal Institute
09.2014 - 05.2017

PG Diploma - Data Science

International Institute of Information Technology
04.2001 -

Process Manager

American Express
9 2019 - Current

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