Microsoft Excel
Naman Khare
Account Manager
Summary
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Having experience of both retail (Nielsen) and consumer (Kantar HHP) along with stints in customized researches.
Overview
4
4
years of professional experience
Work History
Account Manager
IQVIA
Gurugram
01.2022 - Current
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Worked on multiple data set types including Nielsen's RMS (Retail), IQVIA's TSM (Retail), TSA and Prescription in Consumer Health sector
- Educated clients on new products or services to increase customer engagement with brand.
- Assisted internally in development of new offerings and solutions
- Worked on multiple thought leadership papers
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Associate Client Service Manager
Kantar Worldpanel
Gurugram
11.2020 - 12.2021
- Worked on Household Panel (HHP) Raw Data, Baby Panel for leading FMCG clients.
- Worked on customized requirements including track study for University project.
- Developed insightful pieces for Kantar Worldpanel's Annual National Meet with major industry stakeholders
- Delivered regular monthly reports and developed actionable insights to improve client satisfaction scores.
Project Executive
Biotech Consortium India Limited
New Delhi
07.2016 - 06.2017
- Worked on multiple GoI funded projects including Course Curriculum Revision Exercise, Workshop organization, National Student Feedback System Management
- Collaborated with upper management to assess business needs and develop roadmaps.
- Facilitated communication between departments and project stakeholders.
- Produced research study schedules and consulted with industry experts and generated project analysis reports.
- Facilitated workshops to collect project requirements and user feedback.
- Monitored project progress, identified risks and took corrective action as needed.
Education
MBA - Marketing
FORE School of Management
New Delhi 07.2018 - 2020.04
Master of Science - Biotechnology
Amity University
Noida 08.2013 - 2015.04
Bachelor of Science - Biotechnology
Amity University
Noida 08.2010 - 2013.03
Skills
Consumer Insights
undefinedSoftware
IBM SPSS
Power BI
Microsoft PowerPoint
Nielsen Answers
Tableau
Timeline
Account Manager
IQVIA
01.2022 - Current
Associate Client Service Manager
Kantar Worldpanel
11.2020 - 12.2021
MBA - Marketing
FORE School of Management
07.2018 - 2020.04
Project Executive
Biotech Consortium India Limited
07.2016 - 06.2017
Master of Science - Biotechnology
Amity University
08.2013 - 2015.04
Bachelor of Science - Biotechnology
Amity University
08.2010 - 2013.03
Internships
Saizen Global Insights and Consulting
Sep'19 - Nov'19
End to end support on qualitative and quantitative studies for leading FMCG and Insurance firms
IndiFOSS Analytical Pvt Ltd
Apr'19 - Jun'19
Conducting market survey for scope of Bioeasy Products in Uttar Pradesh
Sapien Biosciences Pvt. Ltd.
BCIL-Trainee (DBT Sponsored)
Nov'15 - Apr'16
Maintaining Cell lines and identifying key markers in Cancer Stem Cells (Breast Cancer) using FACS
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