Microsoft Excel
Naman Khare
Account Manager
Summary
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Having experience of both retail (Nielsen) and consumer (Kantar HHP) along with stints in customized researches.
Overview
4
4
years of professional experience
Work History
Account Manager
IQVIA
Gurugram
01.2022 - Current
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Worked on multiple data set types including Nielsen's RMS (Retail), IQVIA's TSM (Retail), TSA and Prescription in Consumer Health sector
- Educated clients on new products or services to increase customer engagement with brand.
- Assisted internally in development of new offerings and solutions
- Worked on multiple thought leadership papers
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Associate Client Service Manager
Kantar Worldpanel
Gurugram
11.2020 - 12.2021
- Worked on Household Panel (HHP) Raw Data, Baby Panel for leading FMCG clients.
- Worked on customized requirements including track study for University project.
- Developed insightful pieces for Kantar Worldpanel's Annual National Meet with major industry stakeholders
- Delivered regular monthly reports and developed actionable insights to improve client satisfaction scores.
Project Executive
Biotech Consortium India Limited
New Delhi
07.2016 - 06.2017
- Worked on multiple GoI funded projects including Course Curriculum Revision Exercise, Workshop organization, National Student Feedback System Management
- Collaborated with upper management to assess business needs and develop roadmaps.
- Facilitated communication between departments and project stakeholders.
- Produced research study schedules and consulted with industry experts and generated project analysis reports.
- Facilitated workshops to collect project requirements and user feedback.
- Monitored project progress, identified risks and took corrective action as needed.
Education
MBA - Marketing
FORE School of Management
New Delhi 07.2018 - 04.2020
Master of Science - Biotechnology
Amity University
Noida 08.2013 - 04.2015
Bachelor of Science - Biotechnology
Amity University
Noida 08.2010 - 03.2013
Skills
Consumer Insights
Quantitative Research
Nielsen RMS
Kantar's HHP
Data Analysis
Market Research
Sentiment Analysis
Account servicing skills
Account development
Database Management
Software
IBM SPSS
Power BI
Microsoft PowerPoint
Nielsen Answers
Tableau
Timeline
Account Manager
IQVIA
01.2022 - Current
Associate Client Service Manager
Kantar Worldpanel
11.2020 - 12.2021
MBA - Marketing
FORE School of Management
07.2018 - 04.2020
Project Executive
Biotech Consortium India Limited
07.2016 - 06.2017
Master of Science - Biotechnology
Amity University
08.2013 - 04.2015
Bachelor of Science - Biotechnology
Amity University
08.2010 - 03.2013
Internships
Saizen Global Insights and Consulting
Sep'19 - Nov'19
End to end support on qualitative and quantitative studies for leading FMCG and Insurance firms
IndiFOSS Analytical Pvt Ltd
Apr'19 - Jun'19
Conducting market survey for scope of Bioeasy Products in Uttar Pradesh
Sapien Biosciences Pvt. Ltd.
BCIL-Trainee (DBT Sponsored)
Nov'15 - Apr'16
Maintaining Cell lines and identifying key markers in Cancer Stem Cells (Breast Cancer) using FACS