Skilled dispatcher with several years of experience. Adept at coordinating schedules and field personnel to provide efficient service to customers. Well-versed in shipping and emergency policies, delivery requirements and driver practices.
Overview
12
12
years of professional experience
Work History
Dispatch Incharge & Folding HOD
Sudarshan Jeans Pvt Ltd, Denim Unit Kolhapur
Kolhapur
06.2012 - Current
Received and processed customer orders, inquiries, and complaints in a timely manner.
Resolved customer service issues promptly and professionally.
Coordinated with warehouse staff regarding order availability, stock levels, and shipment status updates.
Communicated changes in order status or delays due to unforeseen circumstances to customers immediately.
Scheduled loads according to priority and available equipment.
Monitored changes in delivery schedule and communicated changes to customers.
Managed daily delivery and work schedules to maximize coverage.
Education
SYSTEM ADMINISTRATOR - Network And System Administrator
MICROSOFT SYSTEM ADMINISTRATOR
KOLHAPUR
05-2010
Master of Arts - SOCIOLOGY
SHIVAJI UNIVERSITY KOLHAPUR
KOLHAPUR
04-2006
Bachelor of Arts -
SHIVAJI UNIVERSITY KOLHAPUR
KOLHAPUR
04-2004
Skills
Data Entry
Work Order Management
Scheduling expertise
Dispatch Coordination
Service Coordination
Schedule Management
software installation
Languages
Marathi
First Language
English
Beginner
A1
Hindi
Beginner
A1
Timeline
Dispatch Incharge & Folding HOD
Sudarshan Jeans Pvt Ltd, Denim Unit Kolhapur
06.2012 - Current
SYSTEM ADMINISTRATOR - Network And System Administrator
MICROSOFT SYSTEM ADMINISTRATOR
Master of Arts - SOCIOLOGY
SHIVAJI UNIVERSITY KOLHAPUR
Bachelor of Arts -
SHIVAJI UNIVERSITY KOLHAPUR
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