Namita Khan
Bengaluru
Summary
Highly motivated and dynamic Area Operations Manager at The Learning Curve, with expertise in franchise development and market analysis. Proven track record in overseeing operations for nine centers, enhancing compliance standards, and driving academic admissions through strategic marketing. Skilled in conflict resolution and team collaboration, ensuring seamless operations and exceptional parent engagement.
Overview
18
18
years of professional experience
Work History
Area Operations Manager
The Learning Curve
Bengaluru
10.2021 - Current
- Conducting market surveys to identify opportunities for new centers in surrounding areas. Resulted in acquiring new units and helping new franchise partners.
- Contributed to the organization as an operations manager, taking care of nine units with around 600 kids. Overseeing all centers across Bangalore, ensuring seamless operations.
- Involved in the identification and evaluation of potential franchise prospects in the Bangalore region.
- Supporting new franchises in the management of operations and general administration by providing them help in procuring logistics and counseling.
- Ensuring all centers adhere to curriculum and compliance standards. Providing targets for academic admissions and suggesting marketing strategies to achieve them.
- Collaborating with the team to meet sales targets. Troubleshooting concerns from parents, and assisting center managers in resolving issues.
Head Teacher
KLAY Preschool and Daycare
Bengaluru
02.2019 - 09.2021
- As a head teacher, I was responsible for executing the lesson planner, managing kids, and working for kids' brain development and growth.
- Manage the class, the board decorations, and the creatives. Interact with parents and provide updates on kids’ daily activities.
- Updating the parent on the child's complete day activity using Klay's app.
- Helps children develop socialization skills through group interaction.
- Records and evaluates child performance. Maintains a clean and safe environment for children.
- Lead children in group discussion activities.
- Reads different stories to children.
- Transition to Online Teaching: During the Covid-19 pandemic, I adapted to the new norm by teaching online classes.
- In August 2021, I began working as a "KLAY - teacher at home", teaching multiple classes remotely.
Senior Admissions Counselor
Maple Bear Pre School
Bengaluru
02.2018 - 01.2019
- Handle new inquiries, explain the curriculum offered, handle fee collection, attend calls, and manage files.
- Interact with parents and provide an update on kids’ daily activities.
- Making a planner for day-care staff.
- Monitoring the kitchen.
- Maintaining a stationary stock and kitchen storeroom.
- Introduces children to discipline, and the importance of following rules.
- Guides children to the importance of healthy nutrition and play.
- Maintains a clean and safe environment for children.
Preschool Teacher
Pink and Blue Preschool
Bengaluru
06.2014 - 07.2015
- Create a variety of materials for children to work with.
- Teach basic skills such as number, color, and letter recognition.
- Organized group activities for the children, such as field trips, games, and storytelling.
- Reads different stories to children.
- Leads children in group discussion activities.
- Introduces children to discipline, and the importance of following rules.
- Guides children to the importance of healthy nutrition and play.
Surgical Counselor
Dr. Agarwals Eye Hospital
Bengaluru
02.2009 - 01.2012
- Maintained accurate records of all patient interactions using electronic health record systems.
- Educated patients on how to prepare for surgery by providing information about diet restrictions, fasting instructions, activity limitations.
- Scheduled follow-up appointments as designated by physician.
- Checked patient insurance and collected pre-authorizations from providers.
- Conducted post-operative follow up calls to ensure patient satisfaction with their experience.
- Distributed treatment and procedural information to patients.
Optical Sales Representative
Vasan Eye Care
Bengaluru
07.2007 - 01.2009
- Processed eyeglasses orders and monitored status to verify and notify patients for dispensing.
- Cross-sold additional products and services to purchasing customers.
- Educated patients on proper use and care of eyewear after purchase is made.
- Resolved customer disputes promptly while maintaining a friendly demeanor.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Education
Bachelor of Arts - Psychology
Girls Degree Collage
Bilaspur. CG04-2006
High School Diploma -
Kendriya Vvidyalaya
Bilaspur, CG04-2003
Skills
- Operations management
- Financial management
- Franchise development
- Regulatory compliance
- Curriculum adherence
- Market analysis
- Logistics coordination
- Sales strategy
- Parent engagement
- Conflict resolution
- Advertising campaign development
- Team collaboration
- Staff management
- Staff training
- Training management
Affiliations
- Early childhood care and education
- Counseling course
- Administration and management
- Child psychology
Timeline
Area Operations Manager
The Learning Curve
10.2021 - Current
Head Teacher
KLAY Preschool and Daycare
02.2019 - 09.2021
Senior Admissions Counselor
Maple Bear Pre School
02.2018 - 01.2019
Preschool Teacher
Pink and Blue Preschool
06.2014 - 07.2015
Surgical Counselor
Dr. Agarwals Eye Hospital
02.2009 - 01.2012
Optical Sales Representative
Vasan Eye Care
07.2007 - 01.2009
Bachelor of Arts - Psychology
Girls Degree Collage
High School Diploma -
Kendriya Vvidyalaya
Similar Profiles
Amreen SheikhAmreen Sheikh
Daycare Teacher at The Learning CurveDaycare Teacher at The Learning Curve
TRISHA JANSZTRISHA JANSZ
Para Educator at The Learning CurvePara Educator at The Learning Curve
JEANETTE CHEUNGJEANETTE CHEUNG
CLIENT RELATIONSHIP MANAGER at Learning Curve SolutionsCLIENT RELATIONSHIP MANAGER at Learning Curve Solutions