NAMRATA KADAM
CUSTOMER SERVICE AND SALES CO ORDINATOR
Navi Mumbai
Summary
Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
13
13
years of professional experience
Work History
Customer service manager
CTL LOGISTICS INDIA PVT LTD
Navi Mumbai, India
02.2024 - Current
- Managed challenging situations to ensure customer satisfaction.
- Cultivated a productive work culture by encouraging teamwork.
- Navigated complex issues to provide apt solutions.
- Devised strategies to improve customer engagement.
CUSTMER SERVICE
EMU LINES PVT LTD
Navi Mumbai
03.2013 - 01.2024
Education
Bachelor of Business Administration - B.COM
MUMBAI UNIVERSITY
Mumbai, MaharashtraSkills
SALES COORDINATOR
Languages
English
Elementary
Additional Information
I Have Experience of handling sea shipment till Delivery of cargo , tale marketing and tele sales calling for business expand.
Timeline
Customer service manager
CTL LOGISTICS INDIA PVT LTD
02.2024 - Current
CUSTMER SERVICE
EMU LINES PVT LTD
03.2013 - 01.2024
Bachelor of Business Administration - B.COM
MUMBAI UNIVERSITY