NAMSWAROOP BALIJEPALLI
IT Professional
Hyderabad
Summary
With over 19 years of experience in software configuration management, I have successfully managed and led various phases of configuration management, build/release and deployment, Azure Cloud DevOps, service delivery, and project management teams for over 16.5 years. My strength lies in collaborating with cross-functional teams to implement scalable system solutions, enhance operational efficiency, and deliver value to stakeholders. Experienced in handling numerous projects simultaneously while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Highly successful at motivating teams and streamlining operations as an administrator. Possess versatile skills in project management, problem-solving, and collaboration. Recognized for adaptability and proactive approach in delivering effective solutions. Thorough team contributor with strong organizational capabilities. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
26
26
years of post-secondary education
Work History
Azure DevOps Administrator
UPS
Hyderabad
11.2022 - 8 2024
- Responsible for implementing best practices in the team, automating cloud deployments, setting up source control in Azure DevOps repositories, and leading the team in setting up application-specific build agents and infrastructure servers.
- Devised and implemented processes and procedures to streamline operations.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Linux Administrator and Systems Engineer
MACYS Technology
Hyderabad
03.2020 - 08.2022
- Responsible for efficient operation and management of Linux systems, networking, store operations, and hardware.
- Also involved in data center migration and transitioning servers to IBM SoftLayer.
- Installed system-wide hardware components, confirming interoperation and compatibility with Linux-based software distributions.
- Contributed to the successful completion of complex projects, providing expert Linux administration support throughout project lifecycles.
- Collaborated with cross-functional teams to design and implement infrastructure improvements, leading to enhanced system stability.
- Maintained high availability of critical systems by proactively addressing issues and conducting regular backups.
- Maintained smooth operation of multi-user computer systems through collaboration with hardware and network engineers.
DevOps Engineer
Pacific Specialty Insurance Company
Atlanta
11.2019 - 02.2020
- Managed build/release using Octopus and GitHub source control management.
- Also responsible for Jenkins server management.
- Improved code deployment efficiency by automating processes with CI/CD pipelines.
- Maintained version control systems like Git or SVN for seamless collaboration among developers and engineers during project lifecycles.
- Monitored automated build and continuous software integration process to drive build/release failure resolution.
Principal Infra Developer / Infra Service Manager
Ernst & Young
Atlanta
02.2016 - 10.2019
- Managed project and resource management, Azure DevOps, build and deploy using Team Foundation Server, GIT, MS Build, troubleshooting build and release problems, and various other infrastructure-related activities.
- Managed version control systems, ensuring accurate tracking of code changes throughout project lifecycles.
- Maintained detailed documentation of build and release processes, enabling smooth handoffs between team members during project transitions or personnel changes.
- Contributed to overall system stability by regularly reviewing and refining build and release processes, incorporating feedback from team members to address areas of concern.
- Established monitoring tools to track progress of builds, releases, and deployments, providing real-time insight into product health across all environments.
- Developed custom scripts to automate repetitive tasks, increasing team productivity and reducing human error.
- Reduced deployment times for software projects through efficient management of build and release pipelines.
- Streamlined build and release processes by implementing automation tools and techniques.
- Enhanced collaboration between development and operations teams by establishing effective communication channels.
- Optimized application performance by identifying bottlenecks in the build and release process and implementing necessary changes to address them.
TFS Administrator and Test Management Process Expert
Sallie Mae Bank
Indianapolis
12.2014 - 01.2016
- Worked as a TFS administrator and Test management process expert, managing TFS build and deployment, STLC workflows, and security and role administration.
- Served as a subject matter expert on specific processes providing guidance and support to other team members when needed.
- Optimized operations, analyzed bottlenecks, and identified areas for improvement.
- Collaborated with cross-functional teams to ensure consistent process execution.
- Managed projects effectively by adhering to timelines and budgets, while maintaining a focus on process excellence.
- Trained team members on new processes to ensure seamless adoption and maintain operational excellence.
AIM Tool & Process Enhancement Expert
JP Morgan Chase
Chicago
06.2014 - 11.2014
- Managed deployment automation using AIM tool, and enhanced the AIM tool and process.
- Managing the Deployment Automation using AIM Tool (JPMC Internal).
- Getting trained from the AIM SMEs on the newly available features of AIM.
- Proven ability to learn quickly and adapt to new situations.
- AIM Understanding and study of its Implementation, with respect to the Complexities of the Deployment process of the Applications in Scope.
- Learn and train the teams on the usage of AIM tool and commands.
- Contributed towards the documentation of the features and usage of AIM in the SharePoint site of the client.
Offshore TFS and Synergy CM Administrator
Invensys
Hyderabad
09.2010 - 05.2014
- Managed version control of source code in TFS, implemented efficient branching and merging methodology, and provided support and training to the development team.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Maintained accurate documentation of tools, technologies, and procedures for easy reference by all team members.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
Software Configuration Engineer
COGNIZANT
Hyderabad
09.2009 - 08.2010
- Executed planning and implementation of a disaster recovery site at Cognizant-Chennai for Invensys ODC. Set up servers and configurations, and fixed connectivity and domain-related issues.
- Implemented version control systems for efficient tracking of configuration changes over time.
- Identified areas for improvement in existing configurations, resulting in significant cost savings and resource optimization.
- Performed root cause analysis of recurring problems in system configurations, implementing long-term solutions that addressed underlying issues rather than symptoms alone.
- Identified and moved build and lab infrastructure from Invensys Development Centre to COGNIZANT, set up servers and configurations, and ensured a smooth transition.
- Enhanced system performance by optimizing configuration settings and implementing best practices.
- Led efforts to troubleshoot complex technical issues related to system configurations, minimizing downtime during critical operations.
- Provided training and support to team members on configuration management tools and processes, fostering a culture of continuous learning and improvement.
- Assisted in the development and execution of test plans for system configurations, validating their effectiveness before deployment in production environments.
- Resolved configuration issues, leading to improved stability and reliability of the system.
- Maintained up-to-date documentation on system configurations, ensuring easy access to information for troubleshooting purposes.
- Streamlined software deployment process for faster implementation and reduced downtime.
Education
Bachelor of Technology (B. Tech) - Computer Science Engineering
Sree Datta Institute of Engineering And Science
Hyderabad, Telangana 06.2001 - 05.2025
Masters (M.S) - Software Engineering
BITS Pilani
Pilani 10.2010 - 07.2012
Skills
Azure DevOps Administration
Build/Release Deployment
Configuration Management
Migration & Environment management
O/S: Windows, UNIX, Linux, Solaris environments
Project Management Tools: Jira, Confluence, Knowledge in Telelogic Doors
Revision Control System: GitHub, MS Team Foundation Server 2010, 2012 and 2015, IBM Rational CM Synergy 64,65,71, CVS, PVCS, Subversion/Trac
Deployment Tools: Azure DevOps, Jenkins, Docker, MS Release Management 2013, RM 2015, MS ARM template
Cloud Platforms: MS Azure
Change Management System: Service Now, Jira, IBM Rational Change
Packaging Tools: Install Shield 10/11/2008/2009
Database: SQL Server 70/2000, MS ACCESS
Tools: Visual Studio 60, VS2003, VS2005, VS2008, VS2010, VS2012, VS2015
Test Management: MTM2012, MTM2015, TestCaseMigratorPlus2012
Release/Deployment Management
Incident Management
Infrastructure Production Support
Linux Administration
Additional Information
- Cognizant - September 2009 through August 2024
Joined as a Technical Lead later held the positions of Associate Operations Manager through Principal Infra Architect represented company globally and built professional relationship with various clients across several domains starting from Manufacturing, Banking and Finance, Insurance, Retail etc. based out of USA, UK and India.
- Invensys Development Center (now Schneider Electric) - July 2005 through August 2009
Joined as a fresher from college was responsible for setting up the Build configuration and administering the version control system for various application teams using Telelogic CM Synergy/ Synergy Change (termed as IBM Rational Synergy later).
Accomplishments
- Microsoft Certified Professional (MCP) - Visual Studio 2010 Team Foundation Server, Administration
- Microsoft Exam Passed - Implementing Microsoft Azure Infrastructure Solutions
- Brain Bench Certifications (BB) - Data Modelling Concepts, System Analysis, Problem Solving - Qualitative, Perl 5.8, Bash Shell Scripting, Unix Programming (General) and MS Excel 2007
- Cognizant Certified Professional (CCP) - IIS Administration, Subversion for Specialists, ITIL v3.0, Level 0: IT IS Yellow Belt and Level 1: ITIS Process Space
- Cognizant Udemy Learning - ITIL v4.0 Foundation Practice, Creating Measures and Metrics, Service Management using ITIL 4 Framework, Docker and Kubernetes for the BeginnersHands On
- Received Professional and Technical Excellence Awards for Build Management and Configuration Activities for the Version Control Tools such as TFS and IBM Rational Synergy
Industries
- Engineering Solutions
- Banking and Financial Services
- Insurance
- Retail Consumer Goods Travel and Hospitality
- Manufacturing Logistics Energy and Utilities
Timeline
Azure DevOps Administrator
UPS
11.2022 - 8 2024
Linux Administrator and Systems Engineer
MACYS Technology
03.2020 - 08.2022
DevOps Engineer
Pacific Specialty Insurance Company
11.2019 - 02.2020
Principal Infra Developer / Infra Service Manager
Ernst & Young
02.2016 - 10.2019
TFS Administrator and Test Management Process Expert
Sallie Mae Bank
12.2014 - 01.2016
AIM Tool & Process Enhancement Expert
JP Morgan Chase
06.2014 - 11.2014
Masters (M.S) - Software Engineering
BITS Pilani
10.2010 - 07.2012
Offshore TFS and Synergy CM Administrator
Invensys
09.2010 - 05.2014
Software Configuration Engineer
COGNIZANT
09.2009 - 08.2010
Bachelor of Technology (B. Tech) - Computer Science Engineering
Sree Datta Institute of Engineering And Science
06.2001 - 05.2025
Similar Profiles
Nautica HartsfieldNautica Hartsfield
Mail Processor, Data Entry at UPSMail Processor, Data Entry at UPS
Colin SimmonsColin Simmons
Truck Loader at UPSTruck Loader at UPS
Michael SellMichael Sell
Revenue Recovery Supervisor at UPSRevenue Recovery Supervisor at UPS
Alisa DoughertyAlisa Dougherty
Hub Supervisor at UPSHub Supervisor at UPS
Saikrishna B V GadwalaSaikrishna B V Gadwala
Senior Software Engineer at ATMECS Technologies PVT LTDSenior Software Engineer at ATMECS Technologies PVT LTD