Nancy Mishra
Lucknow
Summary
Motivated professional with a strong desire to secure a challenging position within a reputable organization. Dedicated to expanding learnings, knowledge, and skills. Committed to maintaining a full-time role that presents professional challenges and allows for the utilization of strong interpersonal skills, excellent time management abilities, and problem-solving expertise. Demonstrated organizational skills and dependability, with a proven track record of successfully managing multiple priorities with a positive attitude. Willingness to take on additional responsibilities to contribute towards achieving team goals.
Overview
11
11
years of professional experience
Work History
Device Grading Expert
NORTHLADDER
04.2024 - Current
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Executive Operations
Startek
02.2022 - 05.2022
- Implemented lean methodologies to identify areas of improvement, eliminate waste, and streamline operations for increased efficiency.
- Fostered positive working relationships with external partners including suppliers, distributors, logistics providers ensuring seamless coordination in all aspects of the operation.
- Collaborated with senior leaders to define organizational goals, strategies, and performance metrics for long-term success.
Teacher
Lucknow International Public School
08.2018 - 03.2019
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Coordinated with language specialists to support English Language Learners, fostering more inclusive classroom.
Teacher
Children Academy
01.2016 - 10.2016
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Relationship Executive
Sahara Q Shop
04.2013 - 01.2014
- Supported sales initiatives by creating compelling presentations showcasing company''s products and services for prospective clients.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Collaborated with senior leaders to define organizational goals, strategies, and performance metrics for long-term success.
Education
B.Ed - Commerce And Economics
Integral University
Lucknow05.2018
M.B.A - Finance
Sikkim Manipal University
Lucknow, India10.2014
B.COM -
Lucknow University
Lucknow, India07.2012
12th -
Navayuga Radiance Senior Secondary School
Lucknow, India05.2009
High School Diploma -
Navayuga Radiance Senior Secondary School
Lucknow, India05.2007
Skills
- Excellent interpersonal skills
- Energetic, sharp and committed
- Friendly, Positive Attitude
- Time Management
- Enthusiastic and hard working
- Flexible and Adaptable
- Attention to Detail
- Responsible towards work
- Self motivated and directed
- Teamwork and Collaboration
Languages
HINDI
ENGLISH
Technicalskill
Extensive knowledge of computer software's and internet.
- MS office
- Tally 9.0
Personal Information
- Date of Birth: 06/20/1991
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Hobbies and Interests
- Listening music
- Watching movies
- Playing games
- Using social networking sites.
Disclaimer
I hereby declare that information provided is correct and true.
Timeline
Device Grading Expert
NORTHLADDER
04.2024 - Current
Executive Operations
Startek
02.2022 - 05.2022
Teacher
Lucknow International Public School
08.2018 - 03.2019
Teacher
Children Academy
01.2016 - 10.2016
Relationship Executive
Sahara Q Shop
04.2013 - 01.2014
B.Ed - Commerce And Economics
Integral University
M.B.A - Finance
Sikkim Manipal University
B.COM -
Lucknow University
12th -
Navayuga Radiance Senior Secondary School
High School Diploma -
Navayuga Radiance Senior Secondary School
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