Nancy Naleen
Vadodara
Summary
Results-oriented Banking Professional with nearly 10.6 years of Experience in Trade and Forex Products. Proven track record of exceeding targets, driving revenue growth, and cultivating strong client relationships. Expertise in strategic sales planning, market expansion, and business development. Skilled at leveraging industry knowledge to deliver measurable results and drive business success. Hands-on experience working with EDPMS (Export Data Processing and Monitoring System) and IDPMS (Import Data Processing and Monitoring System), online platforms developed by the Reserve Bank of India (RBI). I've successfully utilized these systems to manage export and import transactions, ensuring compliance with regulatory requirements and streamlining reconciliation processes. Through my experience with EDPMS and IDPMS, I've developed a strong understanding of trade finance, regulatory compliance, and risk management, enabling me to provide effective support in international trade operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Service Operation- (Trade and Forex)
Axis Bank Limited
07.2022 - Current
Account Manager
ICICI Bank Ltd
Vadodara
02.2019 - 01.2022
- (Trade Service Unit)
DEPUTY MANAGER
ICICI Bank Ltd
Hyderabad
08.2015 - 01.2019
- Oversaw Foreign Exchange Trade Business, ensuring strict adherence to RBI compliance and regulatory guidelines.
- Hands-on experience working with EDPMS (Export Data Processing and Monitoring System) and IDPMS (Import Data Processing and Monitoring System), online platforms developed by the Reserve Bank of India (RBI).
- Managed client relationships, focusing on trade customers.
- Monitored suspicious activity alerts related to Trade-Based Money Laundering and performed AML and KYC procedures.
- Cognizance in RBI Regulations on Exports & Imports.
- Handling of Outward Remittance Transactions - Advance Import Payment, Direct Import Payment, MTT transaction.
- Handling of Import Transaction- Bills Lodgment / Acceptance / Realization of Import / Lodgment of imports bills under LC.
- Functional Experience in LC payments and understanding the associated risks, Scrutiny of documents as per LC terms to determine Complying presentation.
- Handling of Inland LC discounting & collection.
- Process flow of various trade products like Remittance, import Documentation (Collection/Advance, LC, Non-LC), Buyer's Credit.
- Possess excellent interpersonal, communication and organizational skills with proven abilities in customer relationship management, planning, team management & project management.
- Highlighting discrepancies in the trade transactions and getting the same resolved by coordinating with Branches, Relationship managers, Product and sales managers.
- Coordinating with customer, branch, treasury, relationship managers, product & sales managers, Compliance for processing of trade transactions.
- Preparing MIS for tracking Turnaround time of the transactions on regular basis to meet customer expectations.
- Responsible for smooth day to day operation of trade related activities through active coordination and control.
- Well versed in Trade related software's like Finacle, Finacle CRM, Trade Factory, Omniflow Swift Alliance, SMSA, I-Connect, SFMS etc.
- Assuring compliance to KYC and AML guidelines, completion of audit queries in stipulated time frame.
- Coordinating with various teams and ensures timely payouts by extracting work from fellow team members.
- Expertise in managing the banking operations with key focus on top line profitability by ensuring optimal utilization of resources.
- (Trade Service Unit)
Education
PGDB - BANKING
Manipal Academy of Higher Education
B. Com -
Sunbeam College For Women
VaranasiBoard of Intermediate Education -
D.A.V Public School
New DelhiSecondary Education -
D.A.V Public School
New DelhiSkills
- Foreign Exchange Trade Business
- RBI compliance
- EDPMS
- IDPMS
- Client relationship management
- Trade-Based Money Laundering
- AML procedures
- KYC procedures
- RBI Regulations on Exports & Imports
- Outward Remittance Transactions
- Import Transaction handling
- LC payments
- Document scrutiny
- Inland LC discounting
- Trade products process flow
- Interpersonal skills
- Communication skills
- Organizational skills
- Planning
- Team management
- Project management
- Discrepancy resolution
- MIS preparation
- Trade related software
- KYC compliance
- AML compliance
- Team coordination
- Banking operations management
- Resource utilization
Certification
- Post Graduate Diploma in Banking, ICICI Manipal Academy
- Post Graduate Diploma In Banking and Management, Timespro
- NISM Series VI- (Depository Operations Certification Examinations)
- Certified in Foreign Exchange Operations, IIBF
Personal Information
Date of Birth: 07/07/92
Timeline
Customer Service Operation- (Trade and Forex)
Axis Bank Limited
07.2022 - Current
Account Manager
ICICI Bank Ltd
02.2019 - 01.2022
DEPUTY MANAGER
ICICI Bank Ltd
08.2015 - 01.2019
PGDB - BANKING
Manipal Academy of Higher Education
B. Com -
Sunbeam College For Women
Board of Intermediate Education -
D.A.V Public School
Secondary Education -
D.A.V Public School