Nancy Ronald
Bangalore
Summary
Overall 13 years of IT experience with 10 years of relevant experience as Business Analyst and have worked in all phases of Software Development Life Cycle gathering requirements, analysis, validation and implementation of projects. Played several roles during my IT phase including Lead BA, Scrum Master, Chapter lead. Extensive experience in creation of Use Case Scenarios, Business processes, work flow diagrams and process flows. Preparing functional design documents,data modelling document, analyzing business and customer requirement document, reviewing test procedures, test cases, reviewing and analyzing bugs, User Acceptance Testing. Bolstered software development teams to incorporate Scrum framework. Planning deliverables, manage project's scope, timeline, coordinate sprints, retrospective meetings and daily stand-ups. Handling backlogs and new requests and guide development teams to higher scrum maturity.
Overview
14
14
years of professional experience
Work History
Lead Business Analyst
Societe Generale GSC
Bangalore
11.2022 - Current
- Developed process maps and data flow diagrams to identify business processes, gaps and opportunities for improvement.
- Monitored progress against timeline deliverables by providing regular status updates to key stakeholders.
- Communicated effectively between business units and IT departments in order to resolve any conflicts or misunderstandings.
- Provided training on new tools and software implementations to ensure successful adoption across the organization.
- Gathered requirements from end users for developing reports, dashboards, scorecards based on their specific needs.
- Created visual models using Visio or similar programs to explain complex workflows to team members with varying technical abilities.
- Performed root cause analysis of production issues and proposed solutions for resolution.
- Designed test plans, conducted user acceptance testing and monitored system performance post-implementation.
- Collaborated with IT teams to design solutions that met both business needs and technical constraints.
- Performed data analysis and created reports to identify trends or discrepancies in the data.
- Monitored database performance, identified issues, and provided solutions for improvement.
- Implemented changes in data modeling techniques to improve system performance.
- Developed data models to meet the business requirements of clients.
Lead Business Analyst
Naukri
Chennai
07.2018 - 10.2022
- Involved in preparation of BRD/ FRS documents for migration of Recruitment Management Software (RMS) - a legacy Platform into a unified bigdata platform (Zwayam tool)
- Worked closely with business and technical leads to ensure streamlined requirements management process and was responsible in defining the scope for the project, gathering business requirements, involving in GAP analysis and to document them
- Coordinating with cross-functional teams in different locations for quality data and analysis
- Requirement elicitation, effort estimation, functional testing, Regression training, Production release, providing product walkthrough and train new / potential clients with demos
- Creating documents like BRD, SRS, Configuration sheet, Product Manual, User manual, Flow charts, wireframes, functional test cases, various tracker and templates using tools like MS excel, Word and PowerPoint
- Tracking deliverables of both functional and development team
- Monitoring and Reporting of OKR and Key project deliverables to tribe lead
- Worked with offshore teams and clients to manage customer expectations which helped in successful implementation and increase customer satisfaction
- Assisted innovation team for designing new HR features that been implemented for the customers to gain advantage over their competitors.
Business Analyst
Adrenalin
Chennai
09.2016 - 07.2018
- Polaris owned HCM product for various modules like Recruiting, onboarding, Payroll and PMS for existing and new clients across multiple domains
- Responsibilities includes building the product, process improvement, managing existing clients, and leading the implementation projects as the module lead
- Requirement elicitation, effort estimation, documentation, Functional testing, User training, production release, giving product walkthrough, and training the new clients and demos to potential clients
- Creating documents like BRD, SRS, Configuration sheet, Product Manual, User manual, Flow charts, wireframes, functional test cases, developer specification and various tracker and templates using tools like MS excel, Word and Powerpoint.
Business Analyst
FuGenX
Bangalore
06.2012 - 04.2016
- Tracking customer requirements and providing end-to-end solutions
- Liaise between the stakeholders (Internal & External) to discuss the scope of the project
- Understanding the requirement, analyzing the scope and arrive at the estimations
- Provide demo at the end of every sprint and support the customers throughout the UAT period
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Analyst
Photon Infotech Pvt Ltd
Chennai
05.2010 - 02.2012
- Communicated directly with customers and partners to build strong business networks and relationships
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
Education
Bachelor of Engineering - Computer Science
Thangavelu Engineering College
04.2016
Skills
- Data analysis
- Data Mapping
- Product development
- Test case scenarios
- Gap analysis
- SQL and databases
- Release planning
- Microsoft Office Suite
- Stakeholder Management
- User Acceptance Testing
Timeline
Lead Business Analyst
Societe Generale GSC
11.2022 - Current
Lead Business Analyst
Naukri
07.2018 - 10.2022
Business Analyst
Adrenalin
09.2016 - 07.2018
Business Analyst
FuGenX
06.2012 - 04.2016
Analyst
Photon Infotech Pvt Ltd
05.2010 - 02.2012
Bachelor of Engineering - Computer Science
Thangavelu Engineering College
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