NANDALAL U. L
Summary
Results-driven finance professional with 4+ years of expertise in high-volume Order-to-Cash (O2C) and Accounts Receivable (AR) operations. Proven track record in resolving over $33M in aged credits, optimizing credit resolution processes, and enhancing cash flow accuracy through data-driven insights. Skilled in financial data analysis, cross-functional collaboration, and driving process improvements. Adept in SAP ERP, Excel dashboards, and stakeholder engagement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Associate – Credit Resolutions
EXL Services
10.2022 - Current
- Cleared $33M in aged credits from 2022 to 2024, scaling annual clearance from $1M to $18M.
- Analyzed overpayments and duplicate credits, implemented targeted remediation strategies.
- Coordinated with cross-functional teams to enhance resolution cycles.
- Created Excel dashboards for forecasting and proactive planning.
- Delivered process improvement presentation to leadership.
- Achieved 27% YoY improvement in credit clearance rate.
Audit Assistant
Devassy and Devassy Chartered Accountants
01.2021 - 01.2022
- Conducted statutory and tax audits for private firms and institutions.
- Identified policy gaps and recommended internal control improvements.
- Helped improve financial integrity through audits.
Accounts Assistant
Bittu Abraham and Associates
01.2020 - 01.2021
- Maintained records, audits, and tax filing for various clients.
- Ensured government/private compliance documentation.
- Finalized books of accounts and processed returns efficiently.
Education
Master’s - Commerce
IGNOU
Diploma - Computerized Financial Management
CDIT
01.2020
Bachelor’s - Commerce
Vigyaan College of Applied Sciences
01.2019
Higher Secondary - undefined
St. Thomas HSS
01.2016
Skills
- Credit & Collections Management
- Accounts Receivable Analysis
- Aged Credits Resolution
- Financial Data Analysis & Reporting
- SAP ERP (S/4HANA, Fiori)
- Process Optimization
- Cross-Functional Collaboration
- Audit & Compliance
- Presentation & Communication
Certification
- Leadership & Management – IIENSTITU | 2025-06
- Business Analytics with Excel – Simplilearn | 2025-05
- S/4 Finance: AR Analytics – LinkedIn Learning | 2025-04
- Lean Six Sigma & Agile – Udemy | 2025-06
- Microsoft 365 Loss Prevention – Microsoft | 2024-07
- Microsoft Copilot – PMI | 2025-12
Custom
- FAO Star Player – EXL Services: Top performer in credit resolutions
- Star Player Award – EXL Services: Consistently exceeded expectations
Timeline
Senior Associate – Credit Resolutions
EXL Services
10.2022 - Current
Audit Assistant
Devassy and Devassy Chartered Accountants
01.2021 - 01.2022
Accounts Assistant
Bittu Abraham and Associates
01.2020 - 01.2021
Master’s - Commerce
IGNOU
Diploma - Computerized Financial Management
CDIT
Bachelor’s - Commerce
Vigyaan College of Applied Sciences
Higher Secondary - undefined
St. Thomas HSS
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