NANDAM LAKSHMI AKSHAYA
Business operations Associate
Bangalore
Summary
Meticulous Business Operations Associate with 2 years of experience in financial management and business operations, including data analysis and database management. Skilled in monitoring operational performance and implementing strategic improvements to enhance efficiency and productivity.
Proven ability to identify and execute process enhancements that streamline operations. Adept at utilizing project management techniques to drive seamless execution of business strategies. Strong analytical and collaborative skills to deliver impactful results.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Business Operations Associate
Leap Scholar
01.2024 - Current
- Developed strong relationships with cross-functional teams to ensure seamless project execution and goal achievement.
- Oversee the scheduling, coordination, and smooth execution of demo sessions and training batches for students, maintaining operational excellence at every stage.
- Take full ownership of PNL (Profit and Loss) management, ensuring that the operations remain within budget while maximizing profitability.
- Lead manpower planning for teachers, ensuring that adequate resources are available for batch delivery, while optimizing teacher utilization and balancing workload.
- Collaborated closely with the product team on a project to modify and improve pre-recorded training videos, enhancing the quality and relevance of content delivered to students.
- Handled the payout process, ensuring timely and accurate financial transactions for both internal and external stakeholders.
- Led the incentive calculation process for the IELTS And PTE vertical, which included teachers and sales ensuring accurate and timely payouts based on performance metrics.
- Develop and implement efficient workflows, processes, and systems that enhance team performance and ensure customer satisfaction.
- Provide data-driven insights and recommendations to senior management to improve operational efficiency and decision-making.
- Establish and maintain high standards of quality, leading regular team training sessions and performance reviews.
- Identify key performance indicators (KPIs) to assess team performance and implement strategies to drive continuous improvement.
Business Operations Intern
Hiver
02.2022 - 07.2022
- Applied problem-solving skills to address challenges faced during daily operations promptly.
- Participated in cross-functional team-building activities.
- Collected, arranged, and input information into database system.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed strong relationships with internal stakeholders by actively participating in team meetings and demonstrating a commitment to collaboration on shared objectives.
Education
Bachelor of Science - Computer Science
PES University
Bengaluru, India 04.2018 - 01.2022
Skills
Operations management
Client account management
Business strategy
Problem-solving abilities
Workflow optimization
Performance metrics
Sql - Metabase
Advance Excel
Power Query
Data Consolidation
Accomplishments
- Phenomenal Execution Award (September 202X) – Recognized for successfully coordinating the implementation of the Mock Test Project, ensuring timely execution, proper formatting, and efficient project management.
- Led end-to-end execution of key operational projects, optimizing efficiency and exemplifying the company’s core values.
- Phenomenal Execution Award (September 202X) – Recognized for successfully leading key operational projects, including the PTE LIVE Upsell Funnel and Mock Test Project, ensuring seamless execution, efficiency, and adherence to company values.
- Successfully coordinated end-to-end operations, optimized teacher scheduling, managed resource allocation, and ensured timely project delivery.
- Demonstrated strong leadership and project management skills by onboarding and managing team members while driving key initiatives.
Awards & Recognition
Timeline
Business Operations Associate
Leap Scholar
01.2024 - Current
Business Operations Intern
Hiver
02.2022 - 07.2022
Bachelor of Science - Computer Science
PES University
04.2018 - 01.2022