NANDAN JHA
Business Analyst/ Product Owner
Bengaluru
Summary
PROFESSIONAL SUMMARY
Business Analyst /Product owner PROFESSIONAL SUMMARY Versatile product management professional with 6+ years of experience working in product development, product strategy, ownership and sales/service roles.
Proven track record of execution, working in agile development and successfully launching products and bringing them to market.
Demonstrated strong communication and presentation skills.
Passionate about learning and problem solving.
Demonstrated good research skills, bringing business and market acumen with ability to translate into strategy and quantitative based analysis.
Strategist that fosters collaborative and supportive team environments.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certificate
Work History
Business Analyst
IT solutions
12.2021 - Current
- Liaised with business stakeholders to understand the current business problem by investigating the business needs using Root Cause Analysis, and identified areas of Improvement
- Conducted workshops with Multiple Stakeholders to elicit the requirements based on the application usage
- Translate the requirements into detailed user stories in Azure DevOps (TFS), grooming & estimation of URs, creating PBI’s, Sprint planning, driving DSM call, Sprint Review & Sprint Retrospective
- Successfully Migrated DB and Servers from Rack forest
- To Azure Cloud by providing UAT check list for both Mobile and web application
- Integration testing between Web-app (Front End), Middle ware (Web services) and LIMS (Lab Information Management systems)
- Implemented the Front end, Middle ware and LIMS for CRUISELINE (RCCL, NCL, Azamara, Silversea), AIRLINES (Etihad), COUNTRIES (UK, France, Germany….) and EVENTS (Formula1, Moto GP) for doing routine Covid testing
- Conducted User Acceptance Testing (UAT) due to shortage of tester resource
- Reported results to the business summarizing the success rate
- Managed cross functional teams and strengthened developmental methodologies by implementing agile process
Business system Analyst
American Express
04.2018 - 11.2021
- Liaison between business owners, external clients, internal technology team members, assisted in stakeholder analysis and management
- Gather & analyze requirements using various techniques, review designs and create design document; study current business practices & requirements and suggest viable solutions to meet business requirements
- Work closely with the senior management to meet goals and assist multiple teams within the corporation including Business Analysts, Quality Analysts, customer support, client services, Development team for implementing solutions and assist on the smooth delivery, and coordinating with the Quality Control team
- Maintain status of various change requests for BA related activities and track & report incidents in the production environment
- Involved in the entire pre-sales cycle and maintained healthy relation with the client for future business
- Worked with internal and external stakeholders to communicate on product plan and gather feedback
Technical Support Assosciate
Convergys
10.2016 - 04.2018
- Recognized among top performers in terms of productivity; efficiently handled in house and clients project
- Activating the microsoft products using product keys
- provide support to the existing clients meet customer requirements through first contact resolution
- Take remote control of the system and troubleshoot the issue
Education
BTECH - INFORMATION TECH
Abdul kalam technical university
06.2012 - 06.2016
12TH STANDARD - undefined
Kendriya vidyalaya delhi
01.2011 - 01.2012
Skills
1Requirement Elicitation
undefinedCertification
Certified Business analyst from COEPD endorsed by IIBA
Timeline
Business Analyst
IT solutions
12.2021 - Current
Business system Analyst
American Express
04.2018 - 11.2021
Technical Support Assosciate
Convergys
10.2016 - 04.2018
BTECH - INFORMATION TECH
Abdul kalam technical university
06.2012 - 06.2016
12TH STANDARD - undefined
Kendriya vidyalaya delhi
01.2011 - 01.2012
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