Nandana Narayanan
Mumbai
Summary
Dynamic Territory Manager with NMIMS University, excelling in channel management and business development. Proven track record in driving admissions and enhancing team performance through effective training and strategic planning. Skilled in Salesforce administration and relationship building, consistently achieving targets and fostering productive partnerships. Passionate about empowering teams for success.
Overview
22
22
years of professional experience
Work History
Territory Manager
NMIMS University
Mumbai
12.2021 - Current
- Channel Management & business development for distance education (management programs) in Mumbai Region
- Drive Channel Partners to achieve targets set for admissions cycles.
- Ensuring adherence of management's short term and long term plans at Channel partner's level.
- Target achievement, team performance, new initiatives & strategies to improve the process & increase the productivity.
- Co-ordinating with Head office and various departments for smooth operations ensuring best support to Channel partners and generating maximum enrollments.
- Implementing policies on field and ensuring they are being followed by the Channel partners
- Conducting training sessions for Channel Partners' counselors and BDEs at regular intervals on Campus
- Managing the data in Salesforce (SFDC) for all leads and account
- Creating Product Knowledge Test sets for the purpose of assessment. Conducting product and process assessments of the team members of Channel Partners and training them accordingly for enhanced business contribution.
Associate Student Counsellor
NMIMS University
Mumbai
05.2015 - 12.2021
- Sales coordination support, first point of contact for all Information centres
- Managing the data in Salesforce (SFDC) for all leads and account
- Coordinating with Channel Partners and prospects for all admission related documents
- Handling queries of Channel Partners - pre & post sales
- Conducting training sessions for Channel Partners' counsellors and BDEs at regular intervals on Campus
- Visiting Channel Partners at regular intervals, monitoring the daily activities of their team members and providing feedback to centre owners and management
- Conducting sessions for Channel Partners' team members, imparting best sales practices and monitoring their performance at regular intervals
- Following up with team members of Channel Partners on one-on-one basis to understand their challenges and provide apt resolutions
- Creating VIVA question sets for the purpose of assessment. Conducting product and process assessments of the team members of Channel Partners and training them accordingly for enhanced business contribution.
Student Counsellor
NMIMS University
Mumbai
01.2007 - 01.2015
- Job role as Student Counselor involved in Providing complete information to Students and Parents on the MBA Programs covered under NMIMS programs, guiding them with the benefits of the course on the future of students career graph.
- Ensuring post counseling regular follow ups with the students and parents to complete the enrollment of the students during the admission drive.
- Processing documents of students for admissions and coordinating with the admission team to ensure smooth processing of the same.
Product Merchandiser & Promoter
Tara Jewels Pvt Ltd
01.2006 - 01.2007
- Organizing exhibition centres to display high-end collection of diamond and gold jewellery
- Promoting sales through exhibitions on counter or maintaining the database of visitors for future follow ups
- Developing good professional rapport with the exhibitors for on-going process of exhibitions to avail the facilities for organising exhibitions
- Increasing sales and achieving the organizational benchmark by introducing promotional pricing
- Supporting the designing team with inputs on patterns and pricing for jewellery
- Working jointly with marketing team for corporate image-building through exhibitions all across India
- Managing high net worth customers by being in regular touch, updating them on new collections, offering them the best quotes and closing the deal.
Promoter
Times Multimedia
Mumbai
01.2003 - 01.2004
- Managing sales of Times CD-ROMs (educational), music CDs, VCDs and also books section
- Maintaining regular record of CD-ROMs at Lifestyle, Landmark Group.
- Imparting training to new candidates, managing exhibitions at 'Times Summer Fest'.
- Managing shelf display.
Education
MBA - Human Resource Management
Lala Lajpatrai Institute of Management Studies
Mumbai01.2011
Bachelor of Commerce -
Shankar Narayan College
Mumbai01.2005
Skills
- Customer service excellence
- Leadership development
- Problem solving
- Effective communication
- Team collaboration
- Multitasking
- Microsoft Excel proficiency
- Microsoft PowerPoint expertise
- Salesforce utilization
- Channel management
- Channel partner recruitment and onboarding
- Business development
- Salesforce administration
- Data management
- Brand alignment and compliance
- Training and development facilitation
- Student guidance and counseling
- Process improvement initiatives
- Team performance enhancement
- Performance monitoring systems
- Goal setting and performance tracking
- Multilingual proficiency
- Sales training for channels
Hobbies and Interests
- Travelling
- Painting
- Trekking
- Cooking
Languages
- English
- Malayalam
- Hindi
- Marathi
Personal Information
Title: Territory Manager
Timeline
Territory Manager
NMIMS University
12.2021 - Current
Associate Student Counsellor
NMIMS University
05.2015 - 12.2021
Student Counsellor
NMIMS University
01.2007 - 01.2015
Product Merchandiser & Promoter
Tara Jewels Pvt Ltd
01.2006 - 01.2007
Promoter
Times Multimedia
01.2003 - 01.2004
MBA - Human Resource Management
Lala Lajpatrai Institute of Management Studies
Bachelor of Commerce -
Shankar Narayan College
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