Nandesh J I
Bengaluru
Summary
Dynamic professional with a Six Sigma Black Belt and proven leadership in operational excellence at Reliance Retail LTD. Achieved a 24% reduction in undelivered rates and enhanced inventory management through strategic process improvements. Adept at team building and driving quality assurance initiatives to optimize performance and deliver results. Diligent and ambitious deputy manager with several years of industry experience. Possesses exceptional leadership and conflict resolution skills. Committed to ensuring that all associates deliver the utmost level of customer service.
Overview
1
1
Certification
Work History
Deputy Manager Buying & Merchandising
Reliance Retail LTD
Bengaluru
- Analyse daily/weekly and monthly sales reports and propose product movement and rotation, including between onsite and online channels.
- Conducted detailed analysis to understand business opportunities and risks.
- Monitored sales performance through both quantitative analysis and qualitative feedback.
- Assisted in the development & execution of merchandising strategy.
- Managed inventory levels & managed reorders in line with budgeted stock levels.
- Collaborated with buying team to develop product assortment and manage inventory levels.
- Ensure the store is always guest ready through effective replenishment.
- Maintain stock control systems and workflow for maximization of current process, accuracy and future planning of storage capacity.
- Produce layout plans for stores and maintain store shelves and inventory.
- Forecast profits/sales and plan budgets.
- Monitor stock movement and consider markdowns, promotions, price changes, clear outs etc.
- Experienced in PO, SO, RTV, Promo engine etc.
Deputy Manager Central Operations
Reliance Retail LTD
Bengaluru
- Worked closely with Tech ops, Sap team and DC team in resolving the orders (shipments) struck in tech issues.
- Adhered 95% SLA in tech breaches, and closing tickets with 100% accuracy.
- Tracking repetitive and high priority issues, working till the closure of issue.
- Analyzing the tickets raised by the DC team, and closing within the TAT.
- Tickets closed within SLA are at 96% from Jan to July 2023, forward related tickets at 98% and return related tickets at 84%.
Sr Executive Fulfilment center
Flipkart India Pvt Ltd
Bengaluru
- Handled Inbound operations at Malur BTS and complete FC operations at Alpha sites.
- Handled End to End operations of Inbound D2S, right from dock, receiving lane and IRT.
- Done 10 kaizens in the period of 12 months.
- Reduced non-value-added work elements in Inbound operations (from token generation to Put list confirmation).
- Reduced non-value-added work elements in outbound operations (picklist creation to dispatch).
- CIP on skill matrix of FTC to reduce error in receiving and productivity improvements (IPP).
- Conducted sessions for employees on better practices, safety and process improvements.
- Coordinating with the vendor team, PL Team, CPT team, BD team & Seller support team for consignments related issues. Better stakeholder management for smooth operational running.
- Outbound matrices of P2D 60 minutes for fulfilment center and 30 min for Alite center are adhered.
- Manpower hiring, Manpower training, roster preparation & their attendance management (AMS with 100% adherence). Manpower planning & Capacity planning against the SNOP (Daily & Hourly).
- Conducted TMS and verified the current trending in inbound process.
- Ensuring the matrices are adhered (D2S 0.6 days), with bulks zero (PC bulk, Inward bulk & QC reject bulk) and zero wrong receiving. Identifying issues with zero operations errors.
- Adhering the dock timer matrices, and P2PC of 0.3 days is adhered.
- Well versed in Implementation of 5 Whys, 5S, RCA, FMEA and Lean management tools and Techniques.
- Reduced non-value-added work elements in Inbound operations (from token generation to Put list confirmation).
- Reduced non-value-added work elements in outbound operations (picklist creation to dispatch).
- CIP on skill matrix of FTC to reduce error in receiving and productivity improvements.
- Standardizing the receiving process at inbound.
Sr Executive Branch Operations & Customer Support
Delex Cargo India Pvt Ltd
Bengaluru
- Optimization of undelivered rate at outbound logistics, reduced by 24%.
- Using the better vehicle management increased the delivery rate and increased the pick rate by 13% and 48%.
- Increased the pick up from 48 tons to 136 tons for a month.
- Handled Branch and Hub operations.
- Relationship manager for the Key customer, following it for end to end operations.
- Worked on documentations, MIS reports, Delivery & Non- delivery reports, RTO and RTV.
- Planning and implementing shipping/tracking of goods and coordinating their full order cycle.
- Conduct visits to customers and Customer Development Group to build productive working relationships and initiate programs.
- Conduct in-depth logistical analysis around carrier selection, product placement and sequencing to improve service and drive down freight costs.
- Continuous improvement in inbound (pick up) and outbound rate, improved overall by 18%.
Assistant Manager Quality
Grofers India Pvt Ltd (Hands on trades)
Bengaluru
- Quality Audits on end to end operations in FC.
- Prepared check lists for Dark stores.
- Performed Gemba walks and participated in CIP initiatives.
- Conducted quality audits, Implemented Kaizens for betterment of operations.
- Conducted sessions for employees on better practices, safety and process improvements.
- Reduced inventory levels and deviation by identifying and eliminating the root causes through root cause analysis.
Education
M.Tech - CIM
Siddaganga Institute of Technology
Tumakuru08-2015
B.E. - Mechanical Engineering
Nagarjuna College of Engineering And Technology
06-2012
Skills
- Six Sigma Black Belt
- Operational excellence
- Process excellence
- Process improvements
- Quality Assurance
- Inventory Management
- Team building
- Leadership
- Logistics
Certification
- Six Sigma Black belt certified
- Sourcing, buying and Merchandising certified
- Pursuing data science course from IIT Kanpur with Simplilearn
Disclaimer
I hereby declare that all the above information is true and correct to the best of my knowledge and belief.
Languages
- Kannada
- Hindi
- English
- Telugu
Personal Information
- Father's Name: I.S. Jarali
- Date of Birth: 10/05/89
- Gender: Male
- Nationality: Indian
Timeline
Deputy Manager Buying & Merchandising
Reliance Retail LTD
Deputy Manager Central Operations
Reliance Retail LTD
Sr Executive Fulfilment center
Flipkart India Pvt Ltd
Sr Executive Branch Operations & Customer Support
Delex Cargo India Pvt Ltd
Assistant Manager Quality
Grofers India Pvt Ltd (Hands on trades)
M.Tech - CIM
Siddaganga Institute of Technology
B.E. - Mechanical Engineering
Nagarjuna College of Engineering And Technology
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