Nandha Bellan
Program Manager
Bengaluru,KA
Summary
Result-orientated project manager with over all with 10 years of work experience in IT industry and 6 years of experience covering program management including developing, implementing and supporting complex infrastructures. I have proven track record in streamlining processes to increase efficiency and minimalize cost. A fast and eager learner, I am detail oriented and adopt to changing program requirements quickly to meet business goals.
Overview
10
10
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Program Manager 2
Synthesis Solution PVT LTD
Bengaluru
10.2022 - Current
- Handle the entire Product Life cycle setup by working with Product team and the client
- Head of Product, Ops and Sales team
- Manages the client service by enabling and establishing projects
- Handle a team of 80 employees who fall under product, ops and sales team
- Created Performance managed plan for the application which is developed
- Setting up QA team for testing new and existing enhancing applications
Program Manager
Simplilearn
Bengaluru
07.2021 - 08.2022
- Managed Simplilearn's Job Guarantee program and supported all areas of responsibility with a 5 persons team
- Equipped Simplilearn with solutions that accelerated the TAT for the program and built a dashboard which helps with Realtime metric
- Shorted the refund policy in the program by eliminating the NVA steps and created a refund SOP to ensure the process is followed across program
- Managed a team of 15 tech professionals and collaborated with them to contribute in process improvement ideas and won the best team award for the same.
Team Lead Manager
Amazon
Bengaluru
07.2018 - 06.2021
- Managed to deliver an automated solution in the program which enabled to eliminate manual work allocation and its reports
- KRATOS work Allocator WW implementation
- Managed to deliver an automated solution in the program which enabled Realtime view of SLA and productivity in the program
- EWS Early warning system WW implementation
- Onboarded a new program related to lithium battery [ LI_BAT Team] and owned it E2E
- Managed to develop a tool along with my team member to automate to communications sent to the selling partners through paragon tool
- DHUSHMAN IN tool
- Created 2 SOPs and managed it globally as a SOP owner using SIM integration
- Handled a team of 15 and their performance
- Nesting manager for all the new hires OJT phase.
Sr Associate Compliance
Amazon
Bengaluru
09.2015 - 07.2018
- Managed to work along with the QA team and create QA framework and SOP for the desired process
- Managed to deliver an automated solution which helps in identifying the manual errors performed by the team in TT and Paragon tool before sending communication to external stakeholders
- ELIMINATOR WW tool
- Onboarded a new program E2E with the support of leadership team which enabled the communication with FBA selling partners.
Associate Consultant
Sieco Engineers PVT LTD
Bengaluru
07.2014 - 09.2015
- Worked as a project coordinator in Sieco's daily production efficiency, design and assembly planning
- Managed to deliver 3 projects in a year whereas the target was 2.
Education
Bachelors in Mechanical Engineering - undefined
Sri Ramakrishna Institute of Technology
Coimbatore, Tamil Nadu 01.2010 - 1 2014
Skills
Program Management
Program Onboarding & Launch
SOP creation & Maintenance
Automations
Stakeholder communication
KRA Enhancement
Quality Framework Management
People Management
Volume Hiring
Performance management
Program Escalation management
Cross Functional Supervision
Team Engagement & Leadership
Tableau
Quick sight
Jira
Excel
Salesforce
MS Office
Certification
Lean Six sigma green belt (2021).
Awards
- Employee of the year (2018_Amazon).
- 18 Awards Aces of Spade & beyond (2015 to 2021_Amazon).
- E=MC2 Award (2018_Amazon).
- Shining Star (2021_Simplilearn)
- Top Team Award (2022_Simpleleran)
Timeline
Program Manager 2
Synthesis Solution PVT LTD
10.2022 - Current
Program Manager
Simplilearn
07.2021 - 08.2022
Team Lead Manager
Amazon
07.2018 - 06.2021
Sr Associate Compliance
Amazon
09.2015 - 07.2018
Associate Consultant
Sieco Engineers PVT LTD
07.2014 - 09.2015
Bachelors in Mechanical Engineering - undefined
Sri Ramakrishna Institute of Technology
01.2010 - 1 2014