Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
Generic
Nandheeswaran  Sadasivam

Nandheeswaran Sadasivam

chennai

Summary

Experienced Technical Architect specializing in end user computing and identity management. Proven ability to drive transformative solutions using M365 Suite and Active Directory.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Technical Architect

TCS
05.2013 - Current
  • Spearhead architecture design and implementation of transformative EUC programs within cloud data warehousing unit.
  • Spearhead design and implementation programmes for diverse customer segments.
  • Spearhead active directory messaging and identity solution design and implementation programmes.

Technical Support Lead

Microsoft Coporation
Bangalore
01.2011 - 07.2013
  • Assisted vendor teams by providing technical support to ensure compliance with company standards.
  • Primarliy involved in Messaging, AD, EUC related issues for various customer segements
  • Resolved escalated cases from vendor teams to facilitate timely solutions.
  • Conducted knowledge sharing sessions to enhance skills of support teams.

Technical Services Professional

IBM India
Chennai
01.2009 - 01.2011
  • Assisted in managing exchange environment for pharmaceutical clients to ensure operations and compliance.
  • Collaborated with vendors to support troubleshooting and implementation of integration products for messaging and OCS servers.
  • Administered mail relay gateways and front-end servers to facilitate communication flow.
  • Implemented and migrate exchange servers between forests and
  • Designed and Implement the user and resource forest scenarios.
  • Supported ticket resolution processes using various tools to ensure timely responses.

Senior Infrastructure Engineer

EDS India
Chennai
07.2007 - 01.2009
  • Facilitated shared delivery model by managing messaging and OCS support for multiple customers.
  • Administered BlackBerry servers to ensure optimal performance and reliability.
  • Managed and deployed enterprise vault solutions for banking customers to enhance data security and compliance.

Senior Systems Engineer

Wipro Technologies
Chennai
07.2006 - 07.2007
  • Administer messaging environment to enhance communication across diverse customer segments.
  • Performed root cause analysis and created corrective action strategies to mitigate risks.
  • Monitored system performance metrics, proposing enhancements to boost efficiency.

Service Engineer

Micro India Business Machines
chennai
06.2002 - 07.2006
  • Optimised data centre operations by implementing robust system architectures and ensuring high availability of services.
  • Installed and managed Active Directory 2003 to ensure optimal network performance and user administration.

Education

Diploma of Higher Education - Electrical Enginnering

Chengalvaraya Naicker Polytechnic
Chennai
01-2002

Bachelor of Science - BCA

Madras University
Chennai

Skills

  • End user computing ( Intune & SCCM)
  • Active directory
  • M365 Suite specicalied in Exchange, Teams
  • Identity management for Microsoft and Okta
  • Handled M&A, Divestiure for AD, T2T programs for various customer segments

Languages

Tamil
Proficient
C2
English
Proficient
C2

Certification

TOGAF Certified

Recently Enterprise Architect for Agile Business program

ITIL V3

Interests

Reading Novels and exploring traditional places

Timeline

Technical Architect

TCS
05.2013 - Current

Technical Support Lead

Microsoft Coporation
01.2011 - 07.2013

Technical Services Professional

IBM India
01.2009 - 01.2011

Senior Infrastructure Engineer

EDS India
07.2007 - 01.2009

Senior Systems Engineer

Wipro Technologies
07.2006 - 07.2007

Service Engineer

Micro India Business Machines
06.2002 - 07.2006

Diploma of Higher Education - Electrical Enginnering

Chengalvaraya Naicker Polytechnic

Bachelor of Science - BCA

Madras University
Nandheeswaran Sadasivam