Nandheeswaran Sadasivam
chennai
Summary
Experienced Technical Architect specializing in end user computing and identity management. Proven ability to drive transformative solutions using M365 Suite and Active Directory.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Technical Architect
TCS
05.2013 - Current
- Spearhead architecture design and implementation of transformative EUC programs within cloud data warehousing unit.
- Spearhead design and implementation programmes for diverse customer segments.
- Spearhead active directory messaging and identity solution design and implementation programmes.
Technical Support Lead
Microsoft Coporation
Bangalore
01.2011 - 07.2013
- Assisted vendor teams by providing technical support to ensure compliance with company standards.
- Primarliy involved in Messaging, AD, EUC related issues for various customer segements
- Resolved escalated cases from vendor teams to facilitate timely solutions.
- Conducted knowledge sharing sessions to enhance skills of support teams.
Technical Services Professional
IBM India
Chennai
01.2009 - 01.2011
- Assisted in managing exchange environment for pharmaceutical clients to ensure operations and compliance.
- Collaborated with vendors to support troubleshooting and implementation of integration products for messaging and OCS servers.
- Administered mail relay gateways and front-end servers to facilitate communication flow.
- Implemented and migrate exchange servers between forests and
- Designed and Implement the user and resource forest scenarios.
- Supported ticket resolution processes using various tools to ensure timely responses.
Senior Infrastructure Engineer
EDS India
Chennai
07.2007 - 01.2009
- Facilitated shared delivery model by managing messaging and OCS support for multiple customers.
- Administered BlackBerry servers to ensure optimal performance and reliability.
- Managed and deployed enterprise vault solutions for banking customers to enhance data security and compliance.
Senior Systems Engineer
Wipro Technologies
Chennai
07.2006 - 07.2007
- Administer messaging environment to enhance communication across diverse customer segments.
- Performed root cause analysis and created corrective action strategies to mitigate risks.
- Monitored system performance metrics, proposing enhancements to boost efficiency.
Service Engineer
Micro India Business Machines
chennai
06.2002 - 07.2006
- Optimised data centre operations by implementing robust system architectures and ensuring high availability of services.
- Installed and managed Active Directory 2003 to ensure optimal network performance and user administration.
Education
Diploma of Higher Education - Electrical Enginnering
Chengalvaraya Naicker Polytechnic
Chennai01-2002
Bachelor of Science - BCA
Madras University
ChennaiSkills
- End user computing ( Intune & SCCM)
- Active directory
- M365 Suite specicalied in Exchange, Teams
- Identity management for Microsoft and Okta
- Handled M&A, Divestiure for AD, T2T programs for various customer segments
Languages
Tamil
Proficient
C2
English
Proficient
C2
Certification
TOGAF Certified
Recently Enterprise Architect for Agile Business program
ITIL V3
Interests
Reading Novels and exploring traditional places
Timeline
Technical Architect
TCS
05.2013 - Current
Technical Support Lead
Microsoft Coporation
01.2011 - 07.2013
Technical Services Professional
IBM India
01.2009 - 01.2011
Senior Infrastructure Engineer
EDS India
07.2007 - 01.2009
Senior Systems Engineer
Wipro Technologies
07.2006 - 07.2007
Service Engineer
Micro India Business Machines
06.2002 - 07.2006
Diploma of Higher Education - Electrical Enginnering
Chengalvaraya Naicker Polytechnic
Bachelor of Science - BCA
Madras University