Summary
Overview
Work History
Education
Skills
Accomplishments
LinkedIn
Activities
Timeline
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Nandhini Raghavan

Nandhini Raghavan

Account Manager

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

2
2
years of professional experience

Work History

Account Manager

SurveySparrow
06.2024 - Current
  • Owned multi-threaded outreach to decision-makers in Customer and Employee Experience domains.
  • Managed and expanded accounts through strategic engagement, achieving increased customer conversions.
  • Collaborated with marketing and solution teams to run personalized campaigns and product demos.
  • Educated clients on platform best practices, increasing feature adoption and reducing churn.
  • Achieved 124% attainment in Q4 2024, with key wins across multiple strategic accounts.
  • Recognized for effectively moving opportunities from intent to close and driving multiple new TS logo acquisitions.

Intern

SurveySparrow
02.2024 - 05.2024
  • Assisted with customer engagement strategies and market research initiatives.
  • Supported account management and product adoption efforts.
  • Conducted a project on pricing strategies and changes within the SaaS industry, specifically analyzing SurveySparrow's approach.
  • Gained hands-on experience in SaaS-based B2B environment.

Summer Intern

TTK Healthcare - MsChief
06.2023 - 08.2023
  • Conducted competitor and pricing analysis; presented brand insights via interactive blogs and dashboards.
  • Introduced surrogate marketing ideas via vendor-sourced freebies that aligned with brand identity.
  • Shadowed daily activities of office staff to gain understanding of scope of work.

Education

MBA - Marketing

SSN School of Management

BE - Electronics & Communication Engineering

PSNA College of Engineering

Skills

    MS Excel

    PowerPoint

    Word

    Tableau

    HubSpot

    LinkedIn Sales Navigator

    Consultative Selling

    Upselling and cross-selling

    Account management

    Customer Communication

    Account growth

    Client relationship management

    Strategic engagement

Accomplishments

  • Surpassed Q4 2024 targets with 124% attainment, delivering strategic growth and multiple TS logo wins.
  • Successfully closed deals with high-value enterprise accounts.
  • Consistently recognized for fast-tracking high-intent opportunities to close with strong collaborative execution.

LinkedIn

linkedin.com/in/nandhuraghavan/

Activities

  • Captain, Anna University Women's Chess Team, Inter-University Tournaments, 2022
  • Volunteer, Chess Olympiad Chennai, in a team of 10 in a 700+ volunteer network, 2022
  • Online Chess Coach, Trained students remotely, 2020-2023

Timeline

Account Manager

SurveySparrow
06.2024 - Current

Intern

SurveySparrow
02.2024 - 05.2024

Summer Intern

TTK Healthcare - MsChief
06.2023 - 08.2023

MBA - Marketing

SSN School of Management

BE - Electronics & Communication Engineering

PSNA College of Engineering
Nandhini RaghavanAccount Manager