Leam Six Sigma
NANDINI K
Global Finance Transformation Specializing In Order-to-Cash (OTC), FP&A, Workforce Management And Process Standardization Across Multinational Organizations
Bengaluru
Summary
Results-driven OTC Transformation Leader with 16+ years of experience in driving global finance transformation, process standardization, and Order-to-Cash (OTC) excellence across multinational organizations. Proven expertise in leading large-scale transformation programs under Global Process Owner (GPO) frameworks, delivering standardized operating models, policy harmonization, and improved business performance. Strong background in end-to-end OTC processes, combined with FP&A and commercial finance expertise, enabling delivery of measurable impact across cash flow, working capital, and operational efficiency. Adept at managing global stakeholders, leading cross-functional teams, and driving change in complex environments. Lean Six Sigma certified with a focus on governance, compliance, and continuous improvement.
Overview
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Work History
Manager – WFM & Operations
IBM India Pvt Ltd
- Led large-scale transformation and governance initiatives, aligning operations with global standards and business objectives.
- Partnered with finance and business teams to drive performance management, forecasting, and operational efficiency.
- Delivered data-driven insights and reporting frameworks, improving decision-making and transparency.
- Managed cross-functional teams and supported global transition and transformation programs.
Senior OTC / Finance Operations Role
Dell India Pvt Ltd
- Managed end-to-end OTC operations, including order management, billing, collections, and dispute resolution.
- Improved cash flow and working capital metrics through optimized collections strategies and process improvements.
- Collaborated with global stakeholders to drive standardization and service delivery excellence.
- Ensured adherence to SOX controls, audit requirements, and financial governance frameworks.
Process Lead – Finance Operations
GENPACT India Pvt Ltd
- Delivered OTC operations and transformation support for global clients.
- Led process migration, standardization, and continuous improvement initiatives.
- Provided financial reporting, reconciliations, and analysis to support business operations.
Operations Executive
Sutherland Global Services
- Supported order management and customer operations, ensuring service quality and efficiency.
- Contributed to process improvements and operational excellence initiatives.
Order-to-Cash (OTC) Global Process Transformation Lead
- Led design, execution, and change management of OTC transformation programs under Commercial Foundation initiatives.
- Defined and implemented a global OTC process vision, driving standardization and scalability across regions.
- Established Common Minimum Practices (CMPs), global templates, and standardized interaction models.
- Led policy harmonization initiatives across credit, invoicing, collections, and dispute management.
- Operated within the Global Process Owner (GPO) model, ensuring governance, compliance, and continuous improvement.
- Ensured alignment with internal controls, compliance, and audit frameworks, strengthening risk management.
- Delivered high-quality process documentation (process maps, SOPs, control frameworks) ensuring audit readiness.
- Managed complex global stakeholder networks, driving alignment and adoption across markets.
- Led cross-market standardization initiatives, improving efficiency, consistency, and service delivery.
Additional Finance Leadership (FP&A)
- Led budgeting, forecasting, and financial planning, supporting business units and leadership teams.
- Delivered variance analysis, ROI evaluation, and performance insights.
- Partnered with regional finance and supply chain teams to build robust financial models and forecasts.
- Conducted pricing and market benchmarking analysis to support strategic decision-making.
Education
MBA - Finance & Accounting
Mysore University
Mysore05-2015
Bachelor of Commerce -
Bangalore University
Bangalore 04.2001 -
Skills
Order-to-Cash (OTC) Transformation Leadership
Global Process Standardization & GPO Model
Commercial Foundation / Finance Transformation Programs
End-to-End OTC (Order Mgmt, Credit, Billing, Collections, Cash App, Deductions)
Policy Harmonization & Global Operating Models
Program & PMO Governance
Certification
Lean Six Sigma Certified
Core Expertise
- Order-to-Cash (OTC) Transformation Leadership
- Global Process Standardization & GPO Model
- Commercial Foundation / Finance Transformation Programs
- End-to-End OTC (Order Mgmt, Credit, Billing, Collections, Cash App, Deductions)
- Policy Harmonization & Global Operating Models
- Program & PMO Governance
- Working Capital & Cash Flow Optimization
- Compliance, Risk & Control Frameworks (SOX)
- Stakeholder & Executive Leadership
- Change Management & Adoption
- Process Excellence & Lean Six Sigma
Global Transformation Experience
Order-to-Cash (OTC) Global Process Transformation Lead, Led design, execution, and change management of OTC transformation programs under Commercial Foundation initiatives., Defined and implemented a global OTC process vision, driving standardization and scalability across regions., Established Common Minimum Practices (CMPs), global templates, and standardized interaction models., Led policy harmonization initiatives across credit, invoicing, collections, and dispute management., Operated within the Global Process Owner (GPO) model, ensuring governance, compliance, and continuous improvement., Ensured alignment with internal controls, compliance, and audit frameworks, strengthening risk management., Delivered high-quality process documentation (process maps, SOPs, control frameworks) ensuring audit readiness., Managed complex global stakeholder networks, driving alignment and adoption across markets., Led cross-market standardization initiatives, improving efficiency, consistency, and service delivery.
Additional Finance Leadership - Responsibilities
- Led budgeting, forecasting, and financial planning, supporting business units and leadership teams.
- Delivered variance analysis, ROI evaluation, and performance insights.
- Partnered with regional finance and supply chain teams to build robust financial models and forecasts.
- Conducted pricing and market benchmarking analysis to support strategic decision-making.
Accomplishments
- Led global OTC transformation initiatives, standardizing processes across multiple regions and improving operational efficiency and governance.
- Drove end-to-end process harmonization under GPO model, enabling consistent policies, controls, and scalable operating frameworks.
- Improved working capital performance by optimizing collections strategies and strengthening cash flow visibility.
- Delivered impactful FP&A insights, enhancing forecasting accuracy and enabling better strategic decision-making.
- Established global templates, SOPs, and control frameworks, ensuring audit readiness and compliance with internal controls.
- Successfully managed cross-functional and global stakeholder networks, driving alignment and adoption of transformation initiatives.
- Identified and eliminated non-value-added activities, improving process cycle time and operational efficiency.
- Led large-scale transformation programs, ensuring on-time delivery, quality outcomes, and measurable business impact.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bachelor of Commerce -
Bangalore University
04.2001 -
Manager – WFM & Operations
IBM India Pvt Ltd
Senior OTC / Finance Operations Role
Dell India Pvt Ltd
Process Lead – Finance Operations
GENPACT India Pvt Ltd
Operations Executive
Sutherland Global Services
Order-to-Cash (OTC) Global Process Transformation Lead
Additional Finance Leadership (FP&A)
MBA - Finance & Accounting
Mysore University