Summary
Overview
Work History
Education
Skills
Additional Information
Software
Certification
Interests
Timeline
CustomerServiceRepresentative

Nandini Mudaliyar

Operations Head
Mumbai,MH

Summary

* Highly competent operation Head with 1.5 years of experience responsible
for managing daily business operations, including overseeing all aspects of
Training and Development, Planning, Accounts department and Handling
Admission Counselor.
* A Prominent Leader with experience of handling pan India counselors and
their Trainings.
* A Dynamic operation head with over a 1.5 years of experience in operations
of training and development, accounts, P&L management & cost controls,
forecasting, scoreboards,.

Overview

5
5
Languages
2
2
Certifications
8
8
years of post-secondary education
4
4
years of professional experience

Work History

Operations Head

Pace Career Academy
Mumbai , Maharashtra
12.2019 - Current
  • * Formulate business strategy with others in the executive team
    * Design policies that align with overall strategy
    * Implement efficient processes and standards
    * Coordinate customer service operations and find ways to ensure customer retention
    * Evaluate risk and lead quality assurance efforts
    * Oversee expenses and budgeting to help the organization optimize costs and benefits
    * Mentor and motivate teams to achieve productivity and engagement
    * Report on operational performance and suggest improvements
    * Recruit, select, train, assign, schedule, coach, counsel and discipline employees
    * Communicate job expectations; planning, monitoring, appraising and reviewing job contributions
    * Plan and review compensation actions; enforcing policies and procedures
    * Analyze process workflow, employee and space requirements and equipment layout; implement changes
    * Accomplish operations and organization mission by completing related results as needed
    * Manage staff levels, wages, hours, contract labor to revenues
    * Manage relationships with key operations franchise owner
    * Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving
    problems and complaints
    * Communicate all operating policies and/or issues at department meetings

Senior Education Counselor

Pace HR innovations PVT.LTD
Mumbai , Maharashtra
06.2018 - 12.2019

Education Counselor

Vidyalankar Institute Of Technology
Mumbai , Maharashtra
11.2017 - 05.2018

Evaluation Coordinator (Guru Nanak Khalsa College)

Joules to Watts
Mumbai , Maharashtra
05.2017 - 10.2017

Education

SSC - Maharashtra Board

S.I.E.S High School
Mumbai
06.2008 - 03.2009

HSC - Maharashtra Board

Andhra Education Society High School & Jr College
Mumbai
07.2009 - 02.2011

Bachelor of Computer Application - Karnataka University

Smt. M.M.K College of Commerce & Economics
Mumbai
08.2011 - 05.2014

Master of Computer Applications - Pune University

VESIT
Mumbai
09.2014 - 05.2017

Skills

    Operational Improvement

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Additional Information

PERSONAL DOSSIER

NANDINI UDAYKUMAR MUDALIYAR

Address : A wing/ Room No 103 Green palace Co-op Hsg Shastri Nagar Sion [west] Mumbai 400017

Date Of Birth : 30th June 1992

Marital Status : Single

Nationality : Indian

Software

MS Office : Proficient in Excel, Word &Powerpoint

Operating System :Windows , MacOS

Language : C,C,C#& visual basic net(vbnet) , PHP, HTML

Database:SQL & Oracle

ACADEMIC PROJECT:- Project Name :Matrimony websites (BCA)/ Food Ordering Application (MCA) Front End :-Visual Basicnet(BCA)/Android (MCA) Back End:-Microsoft access 2008(BCA) / Java (MCA)

Certification

GNIIT (Software Engineering)

Interests

Interacting with people, Singing , music crazy Travelling & Talented In the designing & etc Searching in internet for a new Things-need

Timeline

Operations Head

Pace Career Academy
12.2019 - Current

Senior Education Counselor

Pace HR innovations PVT.LTD
06.2018 - 12.2019

Education Counselor

Vidyalankar Institute Of Technology
11.2017 - 05.2018

Evaluation Coordinator (Guru Nanak Khalsa College)

Joules to Watts
05.2017 - 10.2017

Oracle basic certification

12-2014

Master of Computer Applications - Pune University

VESIT
09.2014 - 05.2017

GNIIT (Software Engineering)

06-2014

Bachelor of Computer Application - Karnataka University

Smt. M.M.K College of Commerce & Economics
08.2011 - 05.2014

HSC - Maharashtra Board

Andhra Education Society High School & Jr College
07.2009 - 02.2011

SSC - Maharashtra Board

S.I.E.S High School
06.2008 - 03.2009
Nandini Mudaliyar Operations Head