Nandini Sarkar
Mumbai
Summary
Knowledgeable Technical Test Lead with robust background in technical testing and leadership. Led multiple successful projects that enhanced system reliability and optimized testing processes. Demonstrated proficiency in team management and strategic planning to achieve high-quality results.
Overview
11
11
years of professional experience
Work History
TECHNICAL TEST LEAD
Infosys
12.2021 - 05.2024
- I led the Database testing team to validate data flow and integrity from multiple source systems to the data warehouse, developing and executing test plans, cases, and scripts using SQL
- Collaborating with developers and data architects, I resolved data discrepancies and ensured compliance with business requirements through thorough manual testing
- I identified and tracked defects using HP ALM, participated in code reviews, and provided feedback to enhance data quality and performance
- I conducted regression testing to ensure database changes didn't disrupt existing functionality, collaborating with developers to address issues and improve performance
- Using SQL and various tools, I created test cases, executed queries, and documented findings with recommendations for improvements
- I also trained junior testers, boosting their skills and increasing team productivity by 25%
- Leading a team of 10, we developed test plans for a new software product, achieving a 90% reduction in defects post-release
- I worked closely with product managers and engineers to define testing requirements, ensuring software met user specifications and stakeholder acceptance criteria, all while fostering effective communication and collaboration in a distributed environment
SENIOR TEST ANALYST
Learningmate
12.2019 - 12.2021
- I developed and maintained test plans, cases, and scripts for functional, system, and integration testing of complex software systems
- Conducting manual testing with various tools, I analyzed results, identified defects, and tracked them throughout the development cycle
- I participated in requirement gathering and design reviews, collaborating with development teams and stakeholders to resolve defects and improve software quality
- Additionally, I provided technical guidance to junior testers, contributed to continuous improvement initiatives, and stayed updated on industry best practices
- I conducted root cause analyses, supported end users, and participated in code reviews to identify potential defects early
- Embracing agile methodologies, I fostered a quality-driven testing culture, training new testers and presenting findings to stakeholders to ensure transparency and collaboration
SENIOR CONSULTANT
Computer Power Group
12.2018 - 07.2019
- I developed and delivered training programs on industry best practices to both internal and external clients, ensuring a thorough understanding of testing methodologies
- I conducted extensive testing of RESTful APIs to ensure optimal performance, creating and executing detailed test plans that covered various scenarios and edge cases
- Collaborating closely with development teams, I utilized JIRA for efficient defect tracking and resolution while providing ongoing application support
- With experience in mobile, web, and API testing, I created and maintained comprehensive test documentation and generated web service API requests
- On a daily basis, I tested 4+ new APIs, applying root cause analysis and defect prevention techniques to enhance overall software quality
SOFTWARE TEST ANALYST
Onward Technologies
04.2018 - 10.2018
- I executed functional, system, and integration testing for complex software systems, developing and maintaining test plans, cases, and scripts throughout the process
- I analyzed test results, identified defects, and tracked them through the development cycle, participating in requirement gathering and design reviews to ensure alignment with business needs
- I provided technical support to end users, resolving issues efficiently while documenting test procedures and clearly reporting results
- I established and maintained a quality-driven testing culture within the organization and utilized SQL queries to provide UTR numbers to FLO, further supporting the integrity of our testing processes
QUALITY ANALYST
Kalyx Infotech Pvt Ltd
11.2017 - 01.2018
- I responded to all communications regarding unplanned service interruptions from customers and internal IT, enhancing collaboration with IT teams and business partners to ensure the best possible service
- I provided thorough documentation for the Known Error Data Base (KEDB) and identified or developed solutions aimed at maximizing operational effectiveness and efficiency
- By fostering strong partnerships within the organization, I worked to improve communication and deliver superior support to our stakeholders
APPLICATION SUPPORT ANALYST
Microland
06.2016 - 07.2017
- I collaborated with development teams to identify and resolve software defects early, preventing costly rework
- I managed software licenses to ensure compliance with vendor agreements and presented technical findings to senior management
- Additionally, I created detailed documentation for applications, analyzed system logs to troubleshoot issues, and led workshops to train colleagues
- I ensured compliance with industry standards, integrated software solutions with existing systems, and attended industry conferences to stay updated on emerging technologies
QUALITY ASSURANCE ENGINEER
Techberries
03.2015 - 03.2016
- I developed and executed test cases to verify software functionality, performance, and security, collaborating with development teams to resolve defects
- I participated in test planning and design, staying updated on the latest QA tools and best practices
- With experience in agile methodologies like Scrum and user acceptance testing (UAT), I excel in both independent and team settings and am skilled in creating and maintaining test documentation
TECHNICAL SUPPORT ANALYST
IC Indiatech
07.2013 - 02.2015
- I was recognized for exceptional customer service and participated in professional development to enhance my skills
- I collaborated with teams to ensure seamless support, utilized knowledge management systems for efficient issue resolution, and maintained a positive attitude in all interactions
- I documented support interactions, escalated issues as needed, and used remote tools to troubleshoot networking, security, and virtualization problems
Education
B.Tech. - Computer Science & Engineering
Hooghly Engineering & Technology College
Kolkata, West Bengal03-2013
Skills
- SQL
- Bug Tracking
- Agile Methodologies
- Data Analysis
- Tableau
- Functional Test
- Regression Testing
- Manual Testing
- Database Testing
- Requirements Gathering
- Requirements Analysis
- Client Coordination
- Root Cause Analysis
- Jira
- Mobile Testing
- Web Services Testing
- Test Case Design
- Test Execution
- Test Reporting
- HP ALM
- Salesforce software
- Communication
- Teamwork
- Test case design
- Functional Testing
- User Acceptance Testing
- Test Scripting
- Mobile Application Testing
- Cross-browser testing
- Bug Tracking Tools
- Regression testing understanding
- Agile Methodology
- Teamwork and Collaboration
- Problem-Solving
- Problem-solving abilities
- Team Collaboration
- Adaptability and Flexibility
- Effective Communication
- Decision-Making
- Team building
- Self Motivation
- Task Prioritization
Languages
English
Hindi
Bengali
Personal Information
Date of Birth: 07/27/91
Timeline
TECHNICAL TEST LEAD
Infosys
12.2021 - 05.2024
SENIOR TEST ANALYST
Learningmate
12.2019 - 12.2021
SENIOR CONSULTANT
Computer Power Group
12.2018 - 07.2019
SOFTWARE TEST ANALYST
Onward Technologies
04.2018 - 10.2018
QUALITY ANALYST
Kalyx Infotech Pvt Ltd
11.2017 - 01.2018
APPLICATION SUPPORT ANALYST
Microland
06.2016 - 07.2017
QUALITY ASSURANCE ENGINEER
Techberries
03.2015 - 03.2016
TECHNICAL SUPPORT ANALYST
IC Indiatech
07.2013 - 02.2015
B.Tech. - Computer Science & Engineering
Hooghly Engineering & Technology College
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