A supply chain and logistics professional with over 4 years of work experience with the key focus in TMS Project Implementation, Operations Management, Logistics Solution Design, and Transport Network Optimization in identifying opportunities for growth, cost reduction and performance improvement initiative projects for organizations within the manufacturing, commercial catering, and logistics industries.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Senior Consultant- TMS Implementation
Pandocorp Private Limited
Chennai
01.2022 - Current
Determined areas for improvement and implemented processes to alleviate problems.
Analyzed problematic areas to provide recommendations and solutions.
Assessed needs for projects and made proposals to senior executives.
Monitored and managed staff performance to attain target metrics both individually and team unit.
Prioritized projects and project tasks depending upon key milestones and deadline dates.
Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
Developed custom solutions based upon clients' strict requirements.
Presented project scopes to employees and executives, proposing timelines and specifications.
Managed monetary transactions with perfect accuracy, which elevated customer satisfaction ratings.
Senior Support Engineer
Pandocorp Private Limited
chennai
06.2020 - 12.2021
Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
Monitored systems in operation and quickly troubleshot errors.
Implemented technical solutions to solve customer issues and increase satisfaction.
Documented technical issues and solutions to enable tracking history and maintain accurate logs.
Logistics Operations Manager
Rivigo Services Limited
Chennai
09.2018 - 05.2020
Optimized returns and investments by effectively managing and directing distribution operations.
Directed shipping and receiving of wide range of products daily.
Kept corporate departments and customers updated on critical shipments.
Coordinated dispatching of [Number] drivers to accomplish daily delivery requirements.
Monitored logistics performance and identified improvement opportunities.