Nantha Kumar S
Flipkart
Chennai
Summary
Dynamic Assistant Store Manager at Flipkart with a proven track record in enhancing customer satisfaction and optimizing store performance. Skilled in stock management and team leadership, I effectively resolved escalated issues and implemented strategies that significantly improved customer experience. Committed to fostering a secure and organized work environment.
Overview
1
1
Certification
1
1
Language
Work History
Assistant Store Manager
Flipkart
Chennai
08.2025 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Created and maintained safe and secure work environments for employees.
Education
Bachelor of Science - Computer Science
Periyar University
Namakkal 03.2024
Skills
Stock management
Store organization
Customer relations
Customer service
Team management
Problem-solving
Inventory counting
Stock rotations
Verbal and written communication
Multitasking Abilities
Team leadership
Certification
Football devotional
Timeline
Assistant Store Manager
Flipkart
08.2025 - Current
Football devotional
11-2018
Bachelor of Science - Computer Science
Periyar University