Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
NANTHITHA S

NANTHITHA S

Thiruvarur

Summary

Proven leader at Amazon India, adept in MS Office Management and Team Leadership, I spearheaded initiatives that enhanced digital catalog accuracy and efficiency, including a significant project that reduced average handling time, saving resources. My ability to multitask and communicate effectively drove team success and process improvements, directly contributing to revenue growth and operational excellence.

Overview

5
5
years of professional experience

Work History

Catalog Specialist

Amazon India
Chennai
12.2023 - Current
  • Company Overview: Prime Video (L3)
  • Managing a team of five members for four critical-driven projects; additionally, I monitored their performance and provided feedback and coaching as applicable.
  • Planned, trained, and evaluated new team members.
  • Preparing daily flash reports for internal management reviews.
  • Maintain records of day-to-day work by updating trackers to reflect the work done.
  • To dive deep into a problem, perform 'Root Cause Analysis,' and identify constraints to recommend a solution.
  • I participated in creating and updating training materials, and I provided training and assistance to 15 newly hired Catalog Specialists.
  • Microsoft Excel is used for reporting and metrics purposes, in an effort to identify inaccurate data and opportunities for streamlining process improvements.
  • Participated in testing demo software, and worked closely with engineers, providing feedback and improving the workflow.
  • Improve cycle time, throughput, and yield of Instant Video titles from ingestion through distribution.
  • Responsible for quality control on digital video assets, including, but not limited to, metadata creation and correction.
  • Contributed to revenue growth by identifying gaps in product offerings and making recommendations for expansion based on market trends.
  • Reduced product data discrepancies through diligent monitoring, identification, and resolution of errors.
  • Improved internal communication between departments regarding updates or changes made within the catalog system.
  • Prime Video (L3)
  • Received two accolades: one for identifying scope for revising AHT for the COO-OL process by performing a time and motion study for two weeks.
  • As a result, the AHT was reduced to 1 min/title from 1.5 min/title, saving $8,370.41 and 0.51 HC for the remaining year.
  • Another option for working on the Original Language Bulk Import.
  • Precisely 121,693 titles were bulk imported to update the original language for the titles within a short span of three weeks, which directly contributes to the metadata D-Team goal.
  • Completed 6 ACES (Kaizen Project) on reducing the manual effort by proposing full automation for six processes.

Catalog Associate

Amazon India
Chennai
02.2020 - 11.2023
  • Company Overview: Prime Video
  • Developed classification systems to facilitate public access to archived materials
  • Streamlined catalog management processes for enhanced efficiency and productivity
  • Enhanced interdepartmental collaboration by participating in meetings focused on improving overall company operations
  • Implemented quality control measures that significantly improved the overall accuracy of the product catalog
  • Collaborated with cross-functional teams to ensure consistent and accurate product information across all channels
  • Streamlined usage by creating organizational systems for newly digitized records and documents
  • Excellent communication skills, both verbal and written
  • Proven ability to learn quickly and adapt to new situations
  • Developed strong communication and organizational skills through working on group projects
  • Paid attention to detail while completing assignments
  • Prime Video

Education

Bachelor of Engineering - Electrical & Electronics Engineering

A.V.C college of Engineering
Mayiladuthurai
04.2018

Higher Secondary Education -

Sri Sankara Matric HSC.
Peralam
04.2014

High School Education -

Sri Sankara Matric HSC.
Peralam
04.2012

Skills

  • MS Office Management
  • Teamwork
  • Multitasking Abilities
  • Lead prospecting
  • Client relations
  • Team leadership
  • Data verification
  • Compliance risk management
  • Communication Skills

Accomplishments

  • Top Performer, Top performer for the month of Apr 2021, June 2021, Dec 2021, Jan 2022 & Sep 2022 for achieving 115% productivity and 100% Quality.
  • Precisely 121,693 titles were bulk imported to update the original language for the titles within a short span of three weeks, which directly contributes to the metadata D-Team goal.
  • Completed 6 ACES (Kaizen Project) on reducing the manual effort by proposing full automation for six processes.
  • Received Accolades from client for working on the Manual Evaluation for the Poster Art Resizing Model ad-hoc task.
  • Received Accolades from client for successfully launched the project REMASTER for artwork workflow by processing 20846 images over the period of the Week.
  • Received Customer Obsession for working on MODEL VALIDATION - background extension RTL/LTR compliance ad-hov task by evaluating 4024 images in 6 days.
  • Received Customer Obsession for finding scope and deriving AHT reduction for Educational Quality Program by conducting T&M analysis and reduced AHT from 2.295mins to 2mins (14% reduction weekly) and cost saving of $4518.

Timeline

Catalog Specialist

Amazon India
12.2023 - Current

Catalog Associate

Amazon India
02.2020 - 11.2023

Bachelor of Engineering - Electrical & Electronics Engineering

A.V.C college of Engineering

Higher Secondary Education -

Sri Sankara Matric HSC.

High School Education -

Sri Sankara Matric HSC.

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