NAQEEB AHMED KHAN
Bangalore
Summary
To seek a challenging work environment that encourages learning, creativity and provides exposure to new ideas thus stimulating personal and professional growth and an accomplished Business Development executive offering expertise in generating significant company growth through lead generation, customer service and sales and marketing techniques.
Accomplished Business Development Manager with solid record directing sales and marketing activities. Persuasive negotiator with diplomatic communication style and relationship-building expertise. Collaborative professional committed to providing clients with reasonable, business-smart solutions to common issues.
Overview
21
21
years of professional experience
Work History
Business Development Manager
Arbrit Health and Safety Trainings LLC
Dubai
01.2024 - Current
- Drafted proposals for prospects in response to their requests for information.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Oversaw regional and local sales managers and staff.
- Spearheaded market research initiatives to identify new business opportunities and areas for expansion.
Business Development Relationship Manager
Mahindra Holiday and Resorts
12.2020 - 03.2023
- Company Overview: Mahindra & Mahindra group of companies (Club Mahindra)
- Achieving stretched targets in a result-focused environment
- Preparing pre-sales proposals for prospective clients
- Delivering inspiring sales presentations to convert prospects to successful sales
- Handling objections and resolving members and customer conflicts by constantly connecting with them through member meetings
- Identifying potential customers and new business opportunities
- Building and maintaining strong client relationship and high level of customer service
- Being updated on new products and services
- Provide necessary support in booking first time holiday for members and generate quality referrals from them
- Mahindra & Mahindra group of companies (Club Mahindra)
Business Development Manager
Al Dahiya Auto Spare Parts LLC
Dubai
12.2016 - 06.2020
- Company Overview: Gargash group of companies (Distributors of Wolf Lubricants)
- Responsible for the overall sales performance of the division across the UAE including existing and new clients
- Overseeing the full cycle from sourcing, sales, invoicing, delivery, collections and client management, financial responsibility and Accountability for allocated clients
- Take full ownership of the sales cycle including adding new accounts, relationship management, contract negotiations, project delivery and payment collection
- Collaborate with internal resources on streamlining, forecasting, Operation planning, supply and payment processes
- Prepare and present market intelligence and sales reports to management on a regular basis according to predetermined KPIs
- Monitor and report on market and competitor activities, provide relevant information, ideas or Feedback and assist the team
- Participate in sales team meetings, attend trainings and develop relevant knowledge, techniques and skills
- Monitor the delivery of services purchased by the client, coordinate, execute and deliver
- Build and nurture customer relationships and gather market insight
- Participate in product promotions for leads and client growth
- Prepare regular sales reports and contribute to meetings
- Present technical briefs and manage stock orders
- Coordinate marketing campaigns and oversee client cycle
- Hold financial responsibility for clients and ensure team efficiency
- Maintain database of revenue forecast, and conduct business reviews
- Gargash group of companies (Distributors of Wolf Lubricants)
Sr. Business Development Executive
FLOW TRADING LLC
Dubai
05.2011 - 11.2016
- Company Overview: Distributors of SK Lubricants ZIC Oil
- Foster customer relationships and gather market insights
- Handle sales info and report the same to manager
- Prepare sales reports on regular basis and being active in sales meetings
- Participate in promotions and enhance client database
- Engage in sales cycle from quotes to closing
- Manage client relations and handle feedback
- Market products to new and existing customers
- Meet sales targets through campaigns
- Generate new sales from existing clients
- Distributors of SK Lubricants ZIC Oil
Senior Sales Executive
ADIDAS EMERGING MARKETS LLC
Dubai
04.2009 - 03.2011
- Company Overview: One of the leading Sports brands
- Being a team player in achieving the monthly store sales target
- Maintaining and submitting the stores daily sales report to head office
- Handling bulk export orders
- Providing high quality customer service at all times
- Visual enhancement and stock availability management
- Reduce stock loss, maximize merchandising opportunities and maintain cost controls
- One of the leading Sports brands
Sales Executive
AL FUTTAIM GROUP
Dubai
03.2008 - 02.2009
- Company Overview: Electronics Division
- Worked with the electronics division and handled home appliances for brands like Aftron, Onida and Panasonic etc
- I was responsible to achieve my daily, weekly and monthly targets in the assigned outlet
- Facilitate flow of orders to customers through proper coordination with the logistics department
- Follow and coordinate with the service team in the event of any repairs or warranty claims
- Collection and submission of approved LPO's to the head office
- Resolve customer queries and ensure customer complaints are directed to the concerned departments
- Preparing product or service reports by collecting & analyzing customer info
- Recommending potential products and services to the organization by collating suggestions and feedback from the customers
- Electronics Division
Quality Analyst / Executive Verifier / CSR
ADITYA BIRLA MINACS
Bangalore
07.2006 - 01.2008
- Company Overview: Tranworks BPO and Call Centre
- Transaction Monitoring, Coaching and feedback
- Implementation and adherence of COPC standards and client MEMO's
- Training CSRs on various skill sets that include soft skills, selling and marketing skills and telephone etiquette
- Verification of all transactions and providing critical feedback to specialists
- Preparing and maintaining end of day / weekly / monthly reports & reviews
- Worked as a Customer Service Representative for US and UK based (for one of the world's fortune 500 companies) outbound campaigns make credit card acquisitions and offer payment protection cover, Insurance, Balance transfers and loans, simultaneously do the Coaching for new CSR's (Floor Support)
- Tranworks BPO and Call Centre
Sales Executive
RAM MOHAN & CO PVT LTD
Bangalore
07.2004 - 06.2006
- Company Overview: Khoday group of companies
- Counter sales for domestic and international ticketing
- Issuing and dispatch of air tickets and provide customer service over counter and telephone
- Assisting new sales executives to use the CRS Amadeus application
- Khoday group of companies
Education
Bachelors Of Commerce - B.COM
Rajasthan Vidyapeeth University
08.2007
Pre - University - II PUC
Al Ameen College
05.2005
Higher Secondary - SSLC
The Oxford English High School
03.2000
Skills
- Business Development
- Sales and Marketing
- Operation's
- Administration
- Co-Ordination
- Research & Development
- Product Development
- Time Management
- Onsite Management
- Crisis Management
- CRM Management
- Key Accounts
- Computer Literacy
- Microsoft office Efficiency
- Prospecting
- Cost management
- Systems and software expertise
- Relationship development
- Market understanding
- Team collaboration
- Staff management
- New business development
- Customer service
- Business development
- Market research
- Strategic business planning
- Market trend analysis
- Event planning
- Decision-making
- Sales presentations
- Marketing
- Training and development
- Lead generation
- Verbal and written communication
- Referral management
- Team building
- Growth management
- Business administration
- Revenue generation
- Business planning
- Strategic planning
- Prospect targeting
- Mentoring and coaching
- Customer acquisition
- Key decision making
- Relationship building and rapport
- Contract negotiation expertise
- Vendor management
- Territory management
- Client consultations
- Process improvement
- Performance evaluations
- Order management
- Innovation management
- Promotional planning
- Campaign development
- Cold calling
Accomplishments
- Awarded as the Best Customer Representative during my tenure with TRANSWORKS
- Awarded as the Best Sales Executive during my tenure with FLOW TRADING LLC
Passion
- Cooking
- Learning
- Music
- Sports
- Travel
Languages
- English
- Arabic
- Urdu
- Hindi
- Kannada
- Tamil
- Malayalam
References
References on request
Training
- Diploma in Air Ticketing and Tourism IATA
- CRS (GDS) AMADEUS, GALILEO
Industry Expertise
18 plus years of experience in Business Development, Sales, Marketing and Customer Service
Personal Information
- Available: Immediate
- Passport Number: M9555495
- Date of Birth: 10/22/83
- Nationality: Indian
- Driving License: 1505733
- Marital Status: Married
Languages
English, Hindi, Urdu
First Language
Tamil
Elementary
A2
Telugu
Beginner
A1
Malayalam
Beginner
A1
Arabic
Elementary
A2
Spanish
Beginner
A1
Timeline
Business Development Manager
Arbrit Health and Safety Trainings LLC
01.2024 - Current
Business Development Relationship Manager
Mahindra Holiday and Resorts
12.2020 - 03.2023
Business Development Manager
Al Dahiya Auto Spare Parts LLC
12.2016 - 06.2020
Sr. Business Development Executive
FLOW TRADING LLC
05.2011 - 11.2016
Senior Sales Executive
ADIDAS EMERGING MARKETS LLC
04.2009 - 03.2011
Sales Executive
AL FUTTAIM GROUP
03.2008 - 02.2009
Quality Analyst / Executive Verifier / CSR
ADITYA BIRLA MINACS
07.2006 - 01.2008
Sales Executive
RAM MOHAN & CO PVT LTD
07.2004 - 06.2006
Bachelors Of Commerce - B.COM
Rajasthan Vidyapeeth University
Pre - University - II PUC
Al Ameen College
Higher Secondary - SSLC
The Oxford English High School
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