Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Narayanan D B

Director of Engineering
Bengaluru

Summary

Experienced engineering leader with a proven track record of leading high-impact teams and delivering scalable, cloud-native solutions across various industries such as OTT, Fintech, and telecom. Specializing in platform modernization, agile execution, and multi-million-dollar migrations to propel business growth and performance at scale.

Overview

15
15
years of professional experience
2010
2010
years of post-secondary education
1
1
Certification

Work History

Director of Engineering

Zee5
02.2023 - Current
  • Led 3 cross-functional engineering teams (25+ engineers) across Payments, Monetization, Core Platform, and Communication systems, delivering scalable and reliable backend infrastructure aligned with product strategy.
  • Spearheaded AWS-to-GCP cloud migration, optimizing resource utilization and reducing CMS infra costs by 96% by eliminating Kafka connector overhead.
  • Enhanced system throughput by reducing latency 60% (200ms → 80ms) through service decomposition, API tuning, and advanced caching mechanisms.
  • Launched a unified customer intelligence platform, enabling support teams with 360 user insights and improving CSAT by 20%.
  • Drove ₹146 Cr (~$17.5M) in monetization within 10 months by partnering with product and business stakeholders on revenue-first platform initiatives.
  • Instituted OKR-based execution and introduced scalable hiring, interview loops, and career growth frameworks to build a high-performing, compliant engineering org.

Engineering Manager (Backend)

Paytm
03.2022 - 02.2023
  • Directed a 19-member engineering team building scalable BNPL credit systems, LMS platforms, lender integrations, and high-availability billing services.
  • Reduced billing engine runtime by 75% (12+ hrs to 3 hrs), accelerating financial reconciliation and enabling faster business insights.
  • Drove 150x MoM growth in credit revenue by designing seamless lender onboarding workflows and high-throughput integration APIs.
  • Improved end-user experience by reducing transaction latency by 50%, consistently achieving sub-100ms response times at scale.
  • Established golden signal monitoring and observability practices, decreasing mean time to detect (MTTD) and improving system uptime.
  • Delivered resilient, performant backend systems aligned with business KPIs, while mentoring engineers and scaling platform capabilities.

Associate Engineering Manager

Conde Nast
10.2021 - 03.2022
  • Led a 5-member team to build a multi-tenant CMS platform supporting multiple Condé Nast brands with shared backend and brand-specific presentation layers.
  • Delivered performance improvements across brand websites by consolidating into a single CMS, enhancing scalability and reducing platform maintenance overhead.
  • Partnered with DevOps to implement a CI/CD pipeline enabling zero-downtime deployments, improving release confidence and operational stability.
  • Developed a library of reusable React components, reducing frontend development time by 40% and ensuring UI consistency across microsites.

Technical Lead

AirAsia
08.2018 - 10.2021
  • Led a 5-member team driving core initiatives across check-in systems and post-booking experiences for AirAsia's digital platform.
  • Improved latency of check-in and add-on checkout APIs by 50% (from 150ms to 70ms), significantly enhancing traveler experience during peak loads.
  • Replaced a legacy white-label post-booking system, saving the company $8 million annually by building an in-house scalable solution.
  • Introduced component-based UI architecture (atom/molecule model) enabling dynamic page composition, reducing frontend development time by 30%.
  • Built a deeplink-driven upsell and cross-sell system integrated across platforms, increasing ancillary revenue opportunities.
  • Optimized the existing Progressive Web App (PWA) for mobile users, improving performance, load times, and reliability on low-bandwidth networks.

Lead Engineer

Comviva Technologies
09.2016 - 08.2018
  • Worked as part of a 10-member engineering team building the Infinity platform to help telecom operators enhance customer engagement across digital channels.
  • Developed a custom reporting system, eliminating the need for external BI tools and driving significant cost savings across multiple internal teams.
  • Built and deployed iOS and Android SDKs for integration into telecom partner apps, enabling features such as zero-rated/free browsing, increasing mobile user engagement.
  • Collaborated cross-functionally with telecom clients, product, and QA teams to ensure high availability, security, and extensibility of SDKs and platform components.

Associate - Projects

Cognizant Technology Solutions
06.2014 - 09.2016
  • Collaborated with business and product stakeholders to gather and analyze functional requirements, translating them into technical specifications and development plans.
  • Estimated work product scope and timelines with high accuracy, supporting effective sprint planning and resource allocation.
  • Designed and developed critical modules using modern web technologies, contributing to SPAs like LinkedIn's Genie and Cisco's OSS/BSS platform (CMSP).
  • Conducted thorough unit and integration testing to ensure code quality and seamless interaction between frontend and backend services.
  • Provided ongoing support to QA and UAT teams, resolving bugs and regression issues to maintain release stability.
  • Participated in daily Scrum meetings and team sync-ups to track progress, surface blockers, and ensure timely delivery of sprint commitments.

Web Developer

eHealth Access
02.2014 - 05.2014
  • Led end-to-end mobile application development for the eVaidya healthcare platform, ensuring performance, usability, and cross-platform compatibility.
  • Built hybrid apps using Ionic and AngularJS, enabling access across Android and iOS with seamless healthcare service delivery.
  • Developed key features like real-time consultations, Q&A modules, and secure health record access, enhancing patient-doctor interaction.
  • Integrated device APIs via PhoneGap and collaborated with product/design teams to meet UX standards and healthcare compliance.

Software Engineer

Teezle Telematics
01.2012 - 11.2013
  • Delivered multiple M2M domain projects end-to-end, contributing across business analysis, system design, development, and testing.
  • Owned middleware implementation and became the primary technical point of contact, demonstrating leadership and accountability.
  • Led a team to implement key modules of OTA-enabled platforms, including the flagship Over-The-Air firmware upgrade system.
  • Designed scalable backend systems for workforce management and asset tracking; recognized with an ‘Award for Excellence’ for contributions to OTA architecture.

Software Developer

Voltech Engineers
08.2010 - 01.2012
  • Developed and integrated key business applications, including HR and payroll modules within a custom ERP system, streamlining internal operations.
  • Engineered an NLP-based academic journal search platform using Apache Lucene, implementing fuzzy logic, subscription management, and access control.
  • Maintained and optimized the corporate website for performance, SEO, and consistent branding across updates.
  • Collaborated with cross-functional teams to ensure scalable, secure deployments and alignment with business requirements.

Education

Bachelor of Technology (B.Tech) - Information Technology

Anna University
Chennai
05.2010

Skills

  • Engineering Leadership

  • People Management

  • Agile Methodologies

  • Scrum Methodologies

  • Project Management

  • Jira

  • OKRs

  • Cloud-Native Platform

  • Scalable Architecture

  • Observability

  • Monitoring

  • Data-Driven Product Development

Certification

Award for Excellence, Teezle Telematics, 2012

Timeline

Director of Engineering

Zee5
02.2023 - Current

Engineering Manager (Backend)

Paytm
03.2022 - 02.2023

Associate Engineering Manager

Conde Nast
10.2021 - 03.2022

Technical Lead

AirAsia
08.2018 - 10.2021

Lead Engineer

Comviva Technologies
09.2016 - 08.2018

Associate - Projects

Cognizant Technology Solutions
06.2014 - 09.2016

Web Developer

eHealth Access
02.2014 - 05.2014

Software Engineer

Teezle Telematics
01.2012 - 11.2013

Software Developer

Voltech Engineers
08.2010 - 01.2012

Bachelor of Technology (B.Tech) - Information Technology

Anna University

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