Narayan Singh Sandhu
Management Trainee
Meerut
Summary
Management Trainee with experience in collections, billing disputes, denied-claim follow-up, cash receipt review, and EOB analysis. Compiles report and transaction data to spot trends, validate payment details, and support accurate credit decisions. Brings a client-focused approach to resolving account issues, reducing errors, and improving payment outcomes.
Overview
3
3
Languages
1
1
Certification
7
7
years of professional experience
Work History
Management Trainee
Genpact Stellar 135 Building
09.2023 - Current
- Spearheaded adoption of new technologies to enhance operational efficiency and customer engagement.
- Led cross-functional teams to streamline operational processes and enhance service delivery.
- Coordinated with stakeholders to identify process gaps and propose effective solutions for efficiency gains.
- Analyzed customer feedback to implement strategic initiatives improving overall service quality.
- Developed training materials and conducted workshops to improve employee performance and engagement.
- Enhanced team performance by implementing effective communication strategies within the group.
Senior AR Analyst
R1RCM
12.2019 - 09.2023
- Investigated and resolved collections and billing disputes to improve recovery rates
- Followed up with payers to secure payments on denied claims, ensuring timely resolution
- Reviewing cashflow receipts and other explanations of benefits.
- Reviewing cash flow receipts and other explanations of benefits.
- Worked with statistical, financial and auditing information to make accurate decisions.
Education
Post Graduation - masters in business administration
Dr. A.P.J. Abdul Kalam Technical University
Lucknow, UP01-2020
Graduation - Bachelor of Business Administration
Ch. Charan Singh University
Meerut01-2017
Intermediate - Arts
Krishak Int Coll
Mawana meerut01-2013
High School - science
Translam Academy International
Meerut, UP01-2011
Skills
Financial forecasting
Data entry
Microsoft Office
Analytical skills
Trend analysis
Aging report analysis
Collections management
Denial follow-up
Cash application
Accounts receivable reconciliation
Payment posting
SOP development
Escalation management
KPI reporting
ERP systems
Certification
AR (Account Receivable) certified
Timeline
Management Trainee
Genpact Stellar 135 Building
09.2023 - Current
Senior AR Analyst
R1RCM
12.2019 - 09.2023
High School - science
Translam Academy International
Intermediate - Arts
Krishak Int Coll
Graduation - Bachelor of Business Administration
Ch. Charan Singh University
Post Graduation - masters in business administration
Dr. A.P.J. Abdul Kalam Technical University
DECLARATION
I, Narayan Singh Sandhu hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
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