Naren Chandra
Team Leader (Assistant Manager) - Customer Service + Financial Service + Training & Development
Bengaluru
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 0ver 8 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Team Leader - Project Management
Infosys Limited
Bengaluru
07.2017 - Current
- Managed team of size 20-25.
- Worked as individual contributor to meet deadlines and to improve quality of overall project.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Developed and implemented strategic project plans to meet business objectives.
- Provided detailed project status updates to stakeholders and executive management.
- Monitored project performance to identify areas of improvement and make adjustments.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Developed and implemented project plans and budgets to ensure successful execution.
- Facilitated workshops to collect project requirements and user feedback.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Maintained open communication by presenting regular updates on project status to customers.
- Analyzed project performance data to identify areas of improvement.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Reported regularly to managers on project budget, progress, and technical problems.
Junior Specialist
Siemens Technology & Service Pvt LTD
Bengaluru
08.2015 - 06.2017
- Collaborated with cross-functional teams to develop innovative solutions.
- Followed all company policies and procedures to deliver quality work.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Helped US customers with Car rentals reservations, cancellations, modifications, insurance etc. (National & Alamo Car rentals)
- Managed over 50 cases of Fraud investigation per day in Credit card industry
Education
Bachelor of Engineering - Electronics And Communications Engineering
Sampoorna Institue of Technology And Research
Chennapatana 09.2010 - 07.2015
Skills
Schedule Management
undefinedTimeline
Team Leader - Project Management
Infosys Limited
07.2017 - Current
Junior Specialist
Siemens Technology & Service Pvt LTD
08.2015 - 06.2017
Bachelor of Engineering - Electronics And Communications Engineering
Sampoorna Institue of Technology And Research
09.2010 - 07.2015
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