Naren Pradhan
BENGALURU
Summary
Strategic Business Leader from IIM Lucknow,Sportsman at heart, ambitious, creative and highly motivated individual, who has a passion for scaling the business and Operations from 0 to 1 and 1 to 10X with an uncompromising commitment to quality and outstanding customer service. Having a proven track record of 12 Years in strategy building ,leading successful operations, Inventory Management, Team Management, Shrink Control, Safety Compliance and Audit with key focus on Profitability and Increasing sales by understanding the needs of the stakeholder.
Overview
11
11
years of professional experience
Work History
AD-Operations
Brick & Bolt
02.2023 - Current
- Responsible for building and scaling the team for PAN India and managing the Daily Operations.
- Scaled the business into the new geography with launching services in the three new cities.
- Used critical thinking to break down problems, evaluate solutions and make decisions which helped in Cost optimization by 18%.
- Identified issues, analyzed information and provided solutions to problems which resulted in increased CSAT by 42%.
- Worked effectively in fast-paced environments,Proven ability to learn quickly and adapt to new situations.
Associate Director-Operations
Rupeek
03.2022 - 01.2023
- Managed daily operations of 32 Cities across North and West Zone.
- Lead teams of up to 600 personnel, supervising daily performance as well as training and improvement plans.
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
- Assisted senior leadership in managing all aspects of operations & business.
Vice President - Operations
Cell Propulsion (Last Mile Logistics)
08.2021 - 04.2022
- Identified and solved issues with production, workforce and material sourcing to drive business objectives and increased production by 85 %.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits resulted in 47% EBITDA growth.
- Hired and managed employees to maximise productivity while training staff on best practices and protocol.
- Developed strategy for tracking Logistics shipment across transit time for Middle mile, Last mile and Milk Run, resulted in improved TAT with 38% reduction in time.
Zonal Business Head
Bounce Bikes (Mobility solution Provider)
08.2018 - 05.2021
- Launched Seven Tier 2 cities within 3 months span, with SOP creation for future replication.
- Drove transformation by ideating and getting initiatives implemented in organisation which helped in saving operating cost of Rs.48 Cr/Annum
- Planned, owned and executed Top-line and bottom-line numbers on Demand and Supply for cities in Karnataka and AP
- Coordinated with HR and L&D Team to design suitable training and awareness programs for 700 On Field Executives & Managers.
- Research & scout the city market to understand the local dynamics and thus plan the city launch- Area wise demand and Supply Matrix
- Lead multi-layered sales, marketing &operations teams by formulating goals, incentive programs etc.
Senior Manager-Central Operations
Jugnoo (Last Mile Logistics)
06.2017 - 07.2018
- Managed the Last Mile delivery business vertical of Jugnoo for Pan india Level with 17 cities operational.
- Designed long term and short term strategy for the cities and set milestones to monitor progress in line with city target
- Analyzed financial & operational objectives by forecasting requirements, coordinate with supply and execute and plan the pre-launch activities
- Represent Jugnoo at local events and with local PR, manage local regulatory concerns .
- Formulated sales targets, demand forecasting, sales budget achievement & managing inventory pipeline, ensuring ready availability of products/services as per the market demand
- Strategic analysis of market factors and competitor activity to formulate strategies for the product and revenue forecast
- Maintain & Improve the CSAT Score of the region from 62% to 88%
District Manager
Domino's (Retail/ SCM Operations)
11.2014 - 03.2016
- Plan, develop and execute day-to day operations including sales strategies, merchandising, scheduling, inventory control, loss prevention, HR development and performance evaluations.
- Driving sales and profitability, Running Basic store operations as per the laid down SOPs.
- P&L and Food Cost, Monthly review / FAR updating report,BTL Marketing.
- Fostering an atmosphere conducive to working in stores, an atmosphere of discipline, growth & Fun.
Restaurant General Manager
Sagar Ratna Restaurants Pvt. Ltd
12.2012 - 11.2014
- Managing store operations -Target achievements
- To keep track on KPI of Staff and Store Productivity,
Education
Executive Program in Strategic Management - Executive Education
IIM
Lucknow07.2022
MBA - Business Leadership, Sales & Marketing
School Of Inspired Leadership
Gurgoan05.2017
Bachelor of Science - Hotel Management
IHM,Hyderabad/NCHMCT Pusa
Hyderabad06.2008
Skills
- Budget and P & L
- Business Strategy
- Critical Thinking & Analytical Skill
- Innovative & Problem Solving
- Team Building & Team Management
- Time Management
- Inventory Management
- Process Improvement
Accomplishments
- Performer of the Year - Jugnoo's-Fatafat Mar 2018 For reaching new heights in Last mile Delivery Business
- Rolex Challenge - Domino's Mar 2016 For continuously growing the sales of 8 Weeks
Timeline
AD-Operations
Brick & Bolt
02.2023 - Current
Associate Director-Operations
Rupeek
03.2022 - 01.2023
Vice President - Operations
Cell Propulsion (Last Mile Logistics)
08.2021 - 04.2022
Zonal Business Head
Bounce Bikes (Mobility solution Provider)
08.2018 - 05.2021
Senior Manager-Central Operations
Jugnoo (Last Mile Logistics)
06.2017 - 07.2018
District Manager
Domino's (Retail/ SCM Operations)
11.2014 - 03.2016
Restaurant General Manager
Sagar Ratna Restaurants Pvt. Ltd
12.2012 - 11.2014
Executive Program in Strategic Management - Executive Education
IIM
MBA - Business Leadership, Sales & Marketing
School Of Inspired Leadership
Bachelor of Science - Hotel Management
IHM,Hyderabad/NCHMCT Pusa
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