Narender Singh
Gurugram
Summary
HR expertise, I have consistently delivered solutions to industrial and human challenges, fostering a harmonious coexistence between business goals and workforce needs. My career is defined by a deep commitment to employee welfare, policy implementation, and bridging the gap between employees and management. A proven leader in wages management, compliance, training, administration, and budgeting, I drive organizations toward sustainable growth while upholding high ethical standards and respect for individuals. A voracious reader and lifelong learner. Champions employee engagement and welfare initiatives, enhancing workplace morale and productivity. Implements strategic plans and optimises processes to align with organisational objectives, driving operational excellence. Negotiates contracts and manages vendor relationships, ensuring cost efficiencies and quality service delivery.
Overview
23
23
years of professional experience
Work History
GM HR/IR, Administration, Security & Payroll
Andritz Hydro Ltd
Faridabad
07.2022 - Current
- Manage HR, Administration, and Security operations across two factories and offices.
- Develop and implement policies aligned with organizational growth and compliance.
- Ensure seamless payroll processing, employee welfare programs, and operational efficiency.
- Maintaining employee welfare & Relations.
- Oversaw daily operations, maintaining strict adherence to quality standards and regulatory compliance.
- Managed financial budgets, forecasting, and reporting, ensuring fiscal responsibility and sustainability.
- Controlled expenses and allocated financial resources to reach budget goals.
- Built successful business culture focused on performance optimisation and goal attainment.
- Selected and mentored senior staff, creating successful leadership team.
- Developed successful strategies and policies, meeting organisational needs and implementing improvements.
- Monitored operations to keep processes aligned with targets and matching forecasts.
- Developed high-performing teams to consistently exceed goals, drive revenue and expand markets.
- Analysed market trends and adjusted business strategies to capitalise on new opportunities for growth.
- Led a team of 50+ employees, fostering a culture of teamwork, professionalism, and continuous improvement.
- Kept organisation in compliance with regulations and internal requirements.
- Oversaw day-to-day functioning of HR operation.
- Cultivated strong industry relationships to promote services and improve business operations.
- Coordinated cross-functional teams to deliver projects on time, within budget, and exceeding expectations.
- Negotiated and managed high-value contracts, ensuring optimal service provision and cost-efficiency.
- Reviewed reports, recommendations and requests from subordinate leadership.
- Streamlined inventory management processes, reducing waste and optimising stock levels for operational efficiency.
- Tracked organizational performance against objectives and revamped strategies to better meet targets.
- Directed successful marketing campaigns, increasing brand visibility and market penetration.
- Conducted comprehensive competitor analysis to inform strategic decision-making and competitive positioning.
- Spearheaded operational improvements, significantly reducing costs while enhancing overall efficiency across departments.
- Established company targets based on previous performance and predicted forecasts.
- Facilitated professional development workshops, upskilling staff and promoting internal talent progression.
- Set ambitious expectations for operations and established pathways to accomplishing goals.
- Negotiated contracts with suppliers, securing favourable terms that resulted in a 20% reduction in supply costs.
- Cultivated strong relationships with stakeholders, including investors, partners, and regulatory bodies.
- Evaluated departmental performance and developed improvements to key operations.
- Orchestrated the successful turnaround of underperforming departments, restoring profitability and operational excellence.
- Developed and implemented strategic plans that increased company revenue by 35% within two years.
- Authorised use of teams and materials for specific departments and projects.
- Leveraged financial data and forecasts to set clear operating budgets.
- Reported successes, failures and new plans to governing body to guide decision-making.
- Implemented cutting-edge technology solutions that automated key processes, improving accuracy and speed.
- Established robust risk management frameworks, minimising vulnerabilities and safeguarding assets.
- Enhanced customer satisfaction ratings by 40% through the introduction of comprehensive service improvement programmes.
- Championed corporate social responsibility initiatives, enhancing the company's community engagement and environmental sustainability.
- Pioneered the adoption of agile methodologies, accelerating product development cycles and innovation.
- Managed and resolved payroll discrepancies, providing timely corrections to guarantee accurate payments.
- Collaborated effectively with auditors, providing accurate, reliable payroll records and documentation.
- Handled employee queries regarding pay, tax codes, and deductions, providing clear, informative responses to promote understanding.
- Reconciled payroll general ledger accounts monthly, ensuring accurate financial reporting and analysis.
- Supported end-to-end payroll for high-volume headcounts, processing accurately and efficiently.
- Calculated statutory payments and deductions with meticulous precision, minimising discrepancies and errors.
- Maintained excellent working knowledge of payroll legislation to ensure full, ongoing company compliance.
- Collaborated with HR to streamline employee onboarding and offboarding processes, ensuring seamless payroll transitions.
- Prepared and processed monthly and bi-weekly payroll documentation for timely disbursement.
- Maintained confidentiality of payroll information, upholding strict data protection standards to safeguard employee privacy.
- Developed custom payroll reports to meet specific departmental needs, improving internal analysis and decision-making.
- Checked payslips and reports to support payroll validation and reconciliation processes.
- Conducted thorough audits of payroll accounts to identify and rectify any errors, maintaining compliance with financial policies.
- Trained new payroll team members on internal processes, software usage, and compliance standards, fostering a knowledgeable team environment.
- Monitored payroll queries for repeat issues, logging precisely to enable process improvements.
- Monitored changes in legislation affecting payroll, such as minimum wage adjustments, to maintain legal compliance.
- Liaised with contractors and subcontractors to receive and process invoices promptly and accurately.
- Established HR management system applicable across different types of employees, departments and seniority levels.
- Reconciled year-end payroll, preparing and issuing P60s to all employees within statutory deadlines.
- Analysed and reported on payroll expenses, providing valuable insights for budget planning and cost control measures.
- Verified time sheets, reconciling hours against established department budgets.
- Set up compensation and benefits structures according to market conditions and budget demands.
- Handled data relating to additional ad hoc payments for bonuses, commissions and overtime hours.
- Served as main point-of-contact for employee payroll and benefits enquiries, clarifying enrollment periods and wage discrepancies.
- Facilitated smooth transition during mergers and acquisitions by integrating payroll systems and aligning policies.
- Reviewed and completed exit interview paperwork for resigning employees.
- Supported senior leadership by capturing big picture data for project status updates, benefits analysis and corrective action planning.
- Oversaw administration of time clock and attendance systems, monitoring for accuracy and time-theft.
- Negotiated with software providers to upgrade payroll system features, enhancing functionality and user experience.
- Processed maternity, paternity, and sick pay in accordance with statutory requirements, supporting employee welfare.
- Negotiated with payroll software vendors, securing beneficial terms and cost savings for the company.
- Negotiated employee wages based on employment level, qualifications and history.
- Processed monthly payroll for over 500 employees, adhering strictly to HMRC regulations and deadlines.
- Responded to employee queries regarding payslips and tax calculations, fostering trust and transparency.
- Assisted in the transition of payroll services during a company merger, ensuring a smooth continuation of payroll operations.
- Generated detailed payroll reports for management, offering insights into labour costs and budget forecasting.
- Executed employee contract adjustments to reflect promotions or wage increases.
- Oversaw year-end tax reporting and compliance, including P60 and P11D forms, meeting all HMRC deadlines.
- Demonstrated outstanding IT skills, proficient in SAP Payroll to handle high-volume payroll function.
- Aligned and directed human resources management team to match organisational objectives.
- Calculated and processed statutory payments such as SSP, SMP, SPP, and SAP, accurately applying relevant legislation.
- Devised employee relations initiatives and morale-building strategies to maintain high job satisfaction among workers.
- Recruited and mentored high-achieving staff, aiding smooth, efficient company-wide payroll operations.
- Represented organisation at job fairs to bring in local talent for long-term and seasonal positions.
- Developed HR strategies and initiatives, aligning with overall business strategy.
- Held company-wide town hall meetings to convey updates and maintain open lines of communication with employees.
- Processed court-ordered statutory payments related to parental leave and SSP.
HOD– HR/IR, Administration & Security
Omax Autos Ltd.
08.2019 - 07.2022
- Directed HR and administrative operations across multiple plants and the corporate office.
- Fostered employee engagement and streamlined security measures.
- Established comprehensive training programs, improving workforce productivity.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Managed crowd control at events, maintaining order and preventing disturbances or unsafe conditions.
- Liaised with management to develop and implement effective security protocols and emergency response procedures.
- Conducted security checks at building entrances, screening visitors for prohibited items and granting authorised access.
- Streamlined security processes through the introduction of innovative technologies, improving efficiency and effectiveness.
- Analysed security breaches to determine root causes and implemented corrective actions to prevent recurrence.
- Conducted surveillance to obtain evidence of wrongdoing.
- Monitored CCTV systems to identify disruptions or unlawful acts, promptly reporting any incidents to law enforcement agencies.
- Collaborated with human resources to conduct background checks on potential employees, enhancing internal security.
- Conducted regular security audits to assess compliance with established policies and identify areas for improvement.
- Maintained secure access control, monitoring visitors and completing scans to locate contraband items.
- Engaged with customers to better understand needs and deliver excellent service.
- Handled customer concerns and escalated major issues to supervisor.
- Built and maintained courteous and effective working relationships.
Head of Administration
Sakata Inx India Pvt Ltd
08.2016 - 08.2019
- Oversee all Administration security, Guest house, Transportation, Housekeeping, Canteen, maintenance, Mediclaim & Payroll of 2 plants and a corporate office.
- Managed and resolved payroll discrepancies, providing timely corrections to guarantee accurate payments.
- Collaborated effectively with auditors, providing accurate, reliable payroll records and documentation.
- Handled employee queries regarding pay, tax codes, and deductions, providing clear, informative responses to promote understanding.
- Reconciled payroll general ledger accounts monthly, ensuring accurate financial reporting and analysis.
- Supported end-to-end payroll for high-volume headcounts, processing accurately and efficiently.
- Calculated statutory payments and deductions with meticulous precision, minimising discrepancies and errors.
- Maintained excellent working knowledge of payroll legislation to ensure full, ongoing company compliance.
- Supervised administrative staff, providing training and development to improve team skills and performance.
- Coordinated facility management tasks, ensuring a safe and productive workplace for all employees.
- Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
- Kept up-to-date with all organisational changes and business developments, adjusting administrative processes to meet evolving needs.
- Handled confidential documents and communications with discretion and adherence to privacy regulations.
- Administered accounting system, logging all income and expenditure, raising invoices, paying bills and bank reconciliation.
- Liaised with HR to facilitate recruitment processes, including scheduling interviews and processing new hire paperwork.
- Negotiated contracts with vendors and service providers to achieve cost reductions while maintaining quality.
- Monitored spending and processed payroll, working closely with accounts team to complete on time each month.
- Monitored compliance with health and safety regulations within the office environment.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
- Identified areas in administrative procedures in need of improvement and recommended ways to streamline processes.
- Developed and maintained efficient and clear filing systems for entire organisation.
- Monitored staff performance and developed improvement plans.
- Delivered timely and relevant financial and monitoring information to senior management to inform decision-making.
- Checked equipment invoices and addressed queries and issues promptly.
- Set up business contracts, obtained signatures and processed paperwork.
- Analysed operational processes and recommended improvements to enhance efficiency and reduce costs.
- Assessed staff performance through close monitoring of individual KPI target achievements.
- Planned and coordinated conferences, interviews, training sessions and other office events, overseeing logistics, catering and AV setup.
- Monitored office inventory supplies with excellent attention to detail and purchased required new material within budgetary constraints.
- Acted as point of escalation for internal and external customers, addressing issues and resolving queries to keep smooth-running operations.
- Prepared financial reports, budgets, and expense claims to support management in financial planning.
- Coordinated scheduling and logistics for internal and external meetings, improving organisational communication.
- Managed office supplies stock and placed orders to maintain inventory levels and operational efficiency.
- Implemented new filing systems to enhance document retrieval times and reduce misfiled documents.
- Oversaw the implementation of new IT systems to improve data management and streamline administrative tasks.
- Oversaw maintenance of office equipment to ensure uninterrupted day-to-day operations.
- Supervised supply purchases, management and tracking in line with budgetary requirements.
- Liaised with logistics suppliers to check timeframes and schedules for timely deliveries.
- Facilitated communication between departments to support project completion and organisational goals.
- Directed daily operation of [Type] business and flexed with changing demands to consistently meet objectives.
- Conducted regular performance reviews for administrative staff to foster a culture of continuous improvement.
- Streamlined office operations through the introduction of efficient administrative procedures and policies.
- Set accurate budgets based on historical data and forecasted trends to keep operations financially sound.
- Assisted in the planning and execution of corporate events, contributing to enhanced team morale and company culture.
- Oversaw staff compliance with company policies and values, acting as brand ambassador to customers.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Managed travel arrangements for senior staff, including flights, accommodations, and itineraries.
- Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
- Attended conventions to represent organisation, gather information and help build new partnerships.
- Developed and maintained a comprehensive database for tracking project timelines and deliverables.
- Sourced vendors and suppliers for business needs and negotiated terms for optimum service delivery.
- Coordinated strategic plans for administrative services management and optimisation to best use available resources.
- Prepared statements detailing operational detail and key performance indicators.
- Oversaw general office activities such as recycling and building maintenance, working closely with third-party contractors.
- Created and reviewed department data to solve potential problems or strengthen performance.
- Turned corporate mandates into actionable directives for mid- and low-level staff.
- Drove company growth with proactive mindset and results-oriented plans for business operations.
- Modelled business processes to identify strengths, weaknesses and opportunities for improvement.
- Compiled information and produced graphs to assist with financial reporting and budgetary management.
Associate Manager – HR
Gillette India Ltd (P&G)
02.2009 - 07.2016
- Played a pivotal role in legal, industrial relations, and HR functions for a critical P&G project.
- Contributed to SAP implementation, ensuring seamless integration of HR processes.
- Spearheaded audits, risk assessments, and process improvements.
- Managed team of 10+ associates, fostering a collaborative and productive work environment.
- Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
- Facilitated team-building activities that improved morale and team cohesion.
- Supervised staff recruitment, interviewing, selecting and onboarding.
- Developed HR strategies and initiatives, aligning with overall business strategy.
- Organised staff development training based on team gaps and requirements.
- Worked with legal team on policy issues, compliance concerns, grievances and employee complaints.
- Established HR management system applicable across different types of employees, departments and seniority levels.
- Created succession plans and promotion paths for staff, promoting retention and leadership continuity.
- Determined HR department budget and controlled expenditures for optimum resource allocation.
- Designed and implemented health and safety programmes.
- Supported senior leadership by capturing big picture data for project status updates, benefits analysis and corrective action planning.
- Represented organisation at job fairs to bring in local talent for long-term and seasonal positions.
- Maintained up-to-date knowledge of global industrial relations trends, applying insights to local context.
- Monitored changes in employment legislation, updating company policies to remain compliant.
- Advised senior management on industrial relations policies and potential impact on company operations.
- Managed negotiations between management and employees to foster positive working relationships.
- Analysed labour market trends to inform the development of competitive compensation plans.
- Organised and chaired regular meetings with trade union representatives to discuss workforce issues.
- Oversaw the administration of collective bargaining agreements, maintaining compliance with legal standards.
- Negotiated terms of employment, including salaries and working conditions, with new hires.
- Prepared detailed reports on industrial relations activities for senior management review.
- Collaborated with HR to integrate industrial relations principles into overall human resources strategies.
- Led the implementation of employee engagement programmes, resulting in decreased turnover rates.
- Coordinated with legal counsel to navigate industrial disputes, mitigating legal risks.
- Conducted investigations into workplace grievances, ensuring timely and fair resolutions.
- Implemented performance evaluation systems that enhanced productivity and employee satisfaction.
- Developed comprehensive industrial relations strategies to align with organisational objectives.
- Established mechanisms for employee feedback, promoting a culture of openness and continuous improvement.
- Addressed complex employee relations issues, applying strategic conflict resolution skills.
- Developed risk management strategies to avoid industrial action and minimise disruption to operations.
Captain
Indian Army
03.2003 - 02.2009
- Managed HR and administrative functions for various military units, brigades.
- Worked under extreme pressure.
- Ensured compliance, discipline, and morale across diverse teams.
- Delivered operational excellence in high-pressure and dynamic environments.
- Acted as crew member in missions, including outreach flights, medical evacuations and other emergencies with high safety standards.
- Adhered to safety protocols, including assessing weather variables to promote passenger, cabin crew and aircraft safety.
- Computed positions and set courses by using area plotting sheets, compasses, sextants and knowledge of local conditions.
- Designed and delivered rigorous training programmes, enhancing team readiness and performance in complex scenarios.
- Coordinated logistics for large-scale military operations, overseeing equipment and personnel deployment.
- Arranged training for personnel and monitored performance against objectives.
- Participated in community engagement initiatives to build public trust and support.
- Upheld strict adherence to legal and ethical standards, promoting integrity within the force.
- Conducted risk assessments to minimise potential threats during operations.
- Maintained rigorous physical and mental fitness standards to meet demanding operational requirements.
- Delivered comprehensive training programmes, enhancing team capability and readiness.
- Fostered a culture of respect, diversity, and inclusion within the unit.
- Liaised with civilian authorities during joint operations, ensuring seamless coordination.
- Maintained up-to-date and accurate unit records for equipment, logistics and monies.
- Organised defences for bases and field operating positions.
- Coordinated search and rescue missions under different and dangerous conditions.
- Oversaw weaponry, supplies and logistics for unit needs.
- Established safety protocols, reducing accidents and injuries during training and operations.
- Developed and implemented strategic plans to achieve mission objectives efficiently.
- Directed emergency response teams during crisis situations, ensuring swift and effective action.
- Supervised movement of troops from bases to deployment locations.
- Negotiated with international partners to facilitate joint exercises, strengthening alliances.
- Refined military operations by conducting routine drills.
- Enforced policies fairly and consistently across unit personnel and operations.
- Secured operational communication channels and systems for successful missions.
- Analysed intelligence reports to inform tactical decisions and increase operation success rates.
- Identified and neutralised security threats to maximise public safety.
- Implemented technology solutions to improve communication and data analysis capabilities.
- Determined personnel actions before, during and after combat operations.
- Authored detailed after-action reports to document lessons learned and inform future strategies.
- Led diverse teams in high-pressure environments, demonstrating exceptional leadership and decision-making skills under challenging conditions.
Education
MA - English
Siridhar University
01-2012
MBA - Human Resources
Sikkim Manipal University
01-2007
BA -
Maharshi Dayanand University
Rohtak01-2003
Diploma - Information Technology
Information Technology & Programming
NIIT01-2001
Skills
- HR Planning & Implementation
- Policy Formulation & Compliance
- Telent Searching/Recruitment
- Employee Engagement & Welfare Initiatives
- Training & Development Programs
- Payroll & Benefits Administration
- Facility & Security Management
- Vendor & Asset Management
- Audit
- Risk Assessment
- Process Optimization
- Budgeting
- Cost Control
- SAP Integration
- Reporting
- Operations management
- Team building
- Leadership development
- Payroll administration
- Performance monitoring
- Policy development
- Contract negotiation
- Compliance management
- Strategic planning
- Employee engagement
- Risk assessment
- Financial forecasting
- Cross-functional collaboration
- Process improvement
- Team building and training
- Decision-Making authority
- Staff recruitment and retention
- Event planning
- Regulatory compliance
- Corporate social responsibility awareness
- HR systems knowledge
- Digital transformation knowledge
- Decision making
Custom Section
- Integrity: High moral standards and ethical decision-making.
- People Respect: Advocate for diversity, inclusion, and mutual respect.
- Nature Lover: Passionate about sustainability and environmental conservation.
- Philosophy & Spirituality: Inspired by thinkers like Karl Marx, Hegel, Nietzsche, Osho, and Indian spiritual leaders.
References
Available upon request.
Roles And Responsibilities
- HR IR & Payroll Operations
- Attendance & Leave Management
- Payroll Data Compilation, Processing & Grievance Resolution
- Offer Letters, Appointments, Promotions & Exit Formalities
- MIS Reporting & Audits with Big Five Auditing Firms
- Employee Engagement & Increment Planning
- Managing two trade unions.
Timeline
GM HR/IR, Administration, Security & Payroll
Andritz Hydro Ltd
07.2022 - Current
HOD– HR/IR, Administration & Security
Omax Autos Ltd.
08.2019 - 07.2022
Head of Administration
Sakata Inx India Pvt Ltd
08.2016 - 08.2019
Associate Manager – HR
Gillette India Ltd (P&G)
02.2009 - 07.2016
Captain
Indian Army
03.2003 - 02.2009
MA - English
Siridhar University
MBA - Human Resources
Sikkim Manipal University
BA -
Maharshi Dayanand University
Diploma - Information Technology
Information Technology & Programming