Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Narendra Cherukuru

Hyderabad

Summary

Dynamic Senior System Engineer with a proven track record at Wipro, excelling in Splunk and proactive incident management. Expert in designing SLO dashboards and enhancing system reliability, I thrive on delivering innovative solutions and fostering collaboration across teams. Committed to optimizing performance and ensuring high availability of critical applications.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior System Engineer

Wipro
Hyderabad
07.2024 - Current
  • Conducted daily pre-market health checks on key applications and participated in biweekly/monthly process improvement and business review cycles.
  • Designed and implemented SLO dashboards and alerting strategies to monitor uptime, error rates, and system responsiveness.
  • Built and maintained Splunk dashboards and alerts for both application performance and business process health.
  • Oversaw CRQ (Change Request) deployments from non-prod to prod, ensuring compliance and stability.
  • Handled major incidents and problem tickets for production systems with minimal downtime.
  • Ensured high availability of critical business applications through continuous monitoring and proactive resolution.

System Engineer

MetLife Project at TCS
Hyderabad
08.2022 - 07.2024
  • Interacting with the clients for understanding their Business needs and gathering the requirements.
  • Involved in production defect analysis, root cause analysis, minor enhancements.
  • Handled Critical & High Severity Defects efficiently and provided on-time support to the application.
  • Good knowledge of Splunk search processing language (SPL), reporting, dashboards, and search acceleration techniques.
  • Ability to work independently, take ownership of assigned tasks and deliver on time.

System Engineer

Citi Bank Project at TCS
Hyderabad
10.2021 - 07.2022
  • The services include Digital Wallet Support, Credit card business, Debit Card & ATM, Wallet Services, Merchant Transactions, Online Banking.
  • Create and optimize Alerting, Reporting and advanced dashboards.
  • Experience in creating lookups, field Aliases, calculated fields, field extractor, Tags and event types, workflow actions, Alerts and scheduled reports.
  • Created Dashboards for various types of business users in organization & perform the Daily Health Check-ups to ensure Splunk is actively and accurately running.
  • Enhanced system reliability by implementing monitoring tools and automation techniques.
  • Increased efficiency in incident response processes through the implementation of automated alerting systems and streamlined communication protocols.

Site Reliability Engineer

Netscore Technologies
Hyderabad
10.2020 - 08.2021
  • Error and Log Analysis - Checking all the errors using the reports created daily and providing their increased/decreased trends and finding the root cause of the error at code level.
  • Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
  • Collaborated with cross-functional teams to ensure seamless integration of new features.
  • Adapted quickly to new technologies and programming languages, enhancing overall team productivity.
  • Enhanced user experience by developing and implementing responsive web designs.

Java Developer & Splunk Developer

Mindgrid Technologies Pvt Ltd
04.2019 - 06.2020
  • Updating of day to day changes which are published or announced of client's related notifications.
  • Proposed bug fixes and design enhancements as per client's feedback.
  • Involved in data modifications and document updates Address and improve any technical issues.
  • Monitoring the application day to day and make changes or updates in the database based on clients notifications.
  • Provide prompt and accurate feedback to clients.
  • Analyze the logs from various applications.
  • Create Basic Dashboards in Splunk to analyze the applications.

Technical Support-

Mindgrid Technoogies PVT LTD-AP Mahesh Bank(Client))
03.2018 - 06.2020
  • Design enhancements as per client requirements.
  • Updating with day-to-day changes that are published or announced regarding bank-related notifications.
  • Involved in data modifications and document updates.
  • Monitor the daily changes in the application.

Education

Bachelor of Engineering - Electronics & Communication Engineering

Chaitanya Bharathi Institute of Technology
Hyderabad
01.2017

Intermediate -

Narayana Junior College
Hyderabad
01.2012

Skills

  • Splunk
  • AppDynamics
  • Grafana
  • Zenoss
  • Decibel
  • Medallia
  • Logviewer
  • Adobe Analytics
  • APICA
  • Java
  • JavaScript
  • HTML
  • CSS
  • WMB Workbench

Accomplishments

  • On the Spot Award for analytical excellence in root cause analysis of critical incidents
  • Certification of recognition for exceptional contributions to the MetLife, TCS journey
  • Victory League award from Wipro for maintaining Schwab systems' availability

Certification

  • The Complete Splunk Beginner Course - Udemy
  • Learning Splunk - LinkedIn Learning
  • Cognitive Technologies: The Real Opportunities for Business - LinkedIn Learning
  • Master Microservices with Spring Boot and Spring Cloud - Udemy

Timeline

Senior System Engineer

Wipro
07.2024 - Current

System Engineer

MetLife Project at TCS
08.2022 - 07.2024

System Engineer

Citi Bank Project at TCS
10.2021 - 07.2022

Site Reliability Engineer

Netscore Technologies
10.2020 - 08.2021

Java Developer & Splunk Developer

Mindgrid Technologies Pvt Ltd
04.2019 - 06.2020

Technical Support-

Mindgrid Technoogies PVT LTD-AP Mahesh Bank(Client))
03.2018 - 06.2020

Bachelor of Engineering - Electronics & Communication Engineering

Chaitanya Bharathi Institute of Technology

Intermediate -

Narayana Junior College

Similar Profiles

CREATE PROFILE
Narendra Cherukuru